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Franchise Operations Manager Jobs (NOW HIRING)

Looking for a highly motivated individual with demonstrated strength in data entry and relationship management to join as a coordinator on the Franchising and Development team. The Franchising and ...

The Director of Franchise Operations serves as the primary operational partner to domestic ... Drive business development for new franchise and MSA (Managed Service Agreement) club locations by ...

Looking for a highly motivated individual with demonstrated strength in data entry and relationship management to join as a coordinator on the Franchising and Development team. The Franchising and ...

This is accomplished primarily through: training and motivating franchise employees; controlling costs; managing daily franchise operations; and consistently exceeding customer expectations. What You ...

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Franchise Operations Manager information

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$31K

$63.5K

$118.5K

How much do franchise operations manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for franchise operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the main challenges faced by a franchise operations manager when supporting multiple franchise locations?

One of the primary challenges for a Franchise Operations Manager is maintaining consistent brand standards and operational procedures across diverse franchise locations. This role often requires balancing the needs and personalities of different franchisees while ensuring compliance with company guidelines. Effective communication, regular site visits, and tailored support are essential to address operational issues and help franchisees succeed. Additionally, managing performance metrics and providing ongoing training can be demanding but are crucial for network-wide success.

What is a franchise operations manager?

Franchise Operations Managers are professionals responsible for overseeing the daily operations and performance of franchise locations within a company. They ensure that franchisees follow company standards, policies, and procedures, and provide support in areas such as marketing, training, and compliance. Their role often includes conducting site visits, offering operational guidance, and helping franchise owners improve profitability and customer satisfaction. They act as a vital link between the franchisor and individual franchisees, ensuring consistent brand quality and smooth business operations.

What is the difference between Franchise Operations Manager vs Franchise Business Consultant?

AspectFranchise Operations ManagerFranchise Business Consultant
Primary RoleOversees daily franchise operations, ensures compliance, and manages franchise performanceProvides strategic advice, training, and support to franchisees to improve business performance
Work EnvironmentIn-house at franchise headquarters or regional officesOften travels to franchise locations or works remotely with franchisees
Required CredentialsBusiness management experience, industry-specific knowledge, possibly certifications in operations or franchise managementBusiness or industry expertise, consulting experience, strong communication skills

While both roles support franchise success, the Franchise Operations Manager focuses on managing daily operations and compliance, whereas the Franchise Business Consultant provides strategic guidance and support to franchisees to enhance their business performance.

What are the key skills and qualifications needed to thrive as a franchise operations manager?

To excel as a Franchise Operations Manager, you need expertise in business management, franchise operations, and experience in the food, retail, or service industry, often supported by a relevant bachelor's degree. Familiarity with point-of-sale (POS) systems, franchise management software, and compliance regulations is essential, along with certifications like CFE (Certified Franchise Executive) being advantageous. Strong leadership, problem-solving, and communication skills help manage franchisees and drive operational excellence. These competencies are vital for maintaining brand standards, ensuring profitable franchise performance, and fostering effective collaboration across diverse teams.
More about Franchise Operations Manager jobs
What cities are hiring for Franchise Operations Manager jobs? Cities with the most Franchise Operations Manager job openings:
What are the most commonly searched types of Franchise Operations jobs? The most popular types of Franchise Operations jobs are:
What states have the most Franchise Operations Manager jobs? States with the most job openings for Franchise Operations Manager jobs include:
Infographic showing various Franchise Operations Manager job openings in the United States as of July 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Franchise Operations Support Specialist

BELFOR Franchise Group

Ann Arbor, MI • On-site

$51K - $68K/yr

Full-time

Re-posted 8 days ago


Job description

BELFOR Franchise Group (BFG) is one of the largest and most respected franchisors in the nation. With twelve of the strongest franchise opportunities on the market, BELFOR Franchise Group is a dominant brand in the restoration, home services and commercial cleaning industries. For over a decade, BELFOR Franchise Group has been empowering entrepreneurs to own businesses that are not only designed for growth, but also provide a meaningful service to their communities.
BFG is seeking a Franchise Operations Support Specialist to be the point of contact for franchisees and internal departments. This individual will assist in support, training, and ongoing communications of FSM (Field Service Management), PoS (Point of Sale), and CRM (Customer Relationship Management) softwares to find ways to optimize features and programs for several brands within BELFOR Franchise Group. This is a vital role that impacts franchise growth and brand image.
  • Project Management skills
  • Understanding and hands-on experience in software support
  • Able to understand business key drivers and connect to system needs
  • Strong analytical and problem-solving skills.
  • Strong interpersonal skills
  • Strong communications (written and verbal) and relationship building skills.
  • Previous experience training individuals
  • Proficient with Microsoft Office Suite of Products (PowerPoint, Word, Excel, Outlook, SharePoint) and Google equivalent.
  • Self-motivated with the demonstrated ability to take initiative.
  • Ability to multitask and meet established deadlines, while maintaining quality and customer satisfaction.
  • Ability to work under pressure in a self-directed environment while managing multiple tasks and constantly changing priorities.
  • College degree or equivalent work experience.
  • The ability to work full-time in the Ann Arbor office (in office position)

Preferred Skills and Experience:
  • A high level of proficiency using FSM, PoS and CRM software
  • Preferred experience with FSM, PoS or CRM software
  • Project Management experience preferred