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Franchise Operations Jobs (NOW HIRING)

Yum

Director, Franchise Operations

Plano, TX · On-site

$164K - $174K/yr

The Director, Franchise Operations is a senior leadership role responsible for driving operational excellence, franchisee performance, and brand standards across the franchise system. This role ...

SLIM CHICKENS

Franchise Operations Coach

Fayetteville, AR · On-site

$47K - $58K/yr

The Franchise Operation Coach conducts structured, high-frequency visits to Red and Yellow locations, builds improvement plans, and serves as a day-to-day partner to franchisee operators in the ...

UFC Gym

Director-Franchise Operations

Corona, CA · On-site

$100K - $140K/yr

The Director of Franchise Operations serves as the primary operational partner to domestic franchise owners across the UFC GYM system. This role drives revenue growth, ensures brand standard ...

Yum Brands

Director, Franchise Operations

Plano, TX · On-site

$164K - $174K/yr

The Director, Franchise Operations is a senior leadership role responsible for driving operational excellence, franchisee performance, and brand standards across the franchise system. This role ...

Signal

Franchise Operations Performance Coach

Omaha, NE · On-site

$65K - $75K/yr

Franchise Operations Performance Coach Location: Omaha, NE (On-Site) Department: Strategic Operations Reports to: Manager of Operational Performance Positions Supervised: None Travel Required:

UFC Gym

Director-Franchise Operations

Corona, CA · On-site +1

$100K - $140K/yr

The Director of Franchise Operations serves as the primary operational partner to domestic franchise owners across the UFC GYM system. This role drives revenue growth, ensures brand standard ...

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Franchise Operations information

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How much do franchise operations jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for franchise operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Franchise Operations, and why are they important?

To thrive in Franchise Operations, you need strong business management skills, knowledge of franchise law and compliance, and typically a degree in business or a related field. Familiarity with POS systems, CRM software, and operations management tools is often required. Exceptional communication, leadership, and problem-solving abilities help you support franchisees and maintain brand standards. These skills are crucial for ensuring consistent operations, driving profitability, and sustaining positive franchisor-franchisee relationships.

What are Franchise Operations?

Franchise operations refer to the systems, processes, and day-to-day management required to run a franchise business effectively. This includes ensuring that franchisees comply with brand standards, overseeing training and support, managing supply chains, and maintaining consistent quality across all locations. Franchise operations teams help both the franchisor and franchisees maximize efficiency, profitability, and customer satisfaction. Their work is crucial for scaling a franchise and protecting the brand’s reputation.

What is the difference between Franchise Operations vs Franchise Development?

AspectFranchise OperationsFranchise Development
Primary FocusManaging daily franchise store activities, ensuring operational efficiencyIdentifying and recruiting new franchisees, expanding franchise network
Required SkillsOperational management, customer service, complianceSales, marketing, negotiation, relationship building
Work EnvironmentOn-site at franchise locations, ongoing supportOffice-based, travel for franchisee meetings and site visits
CertificationsBusiness management, industry-specific certificationsSales, marketing, business development certifications

While Franchise Operations focuses on managing existing franchise locations and ensuring smooth daily operations, Franchise Development is centered on expanding the franchise network by recruiting new franchisees. Both roles are essential for franchise growth but require different skill sets and responsibilities.

What are the most common challenges faced in a Franchise Operations role, and how can I prepare for them?

Professionals in Franchise Operations often encounter challenges such as maintaining brand consistency across locations, supporting franchisees with varying levels of experience, and ensuring compliance with operational standards. To prepare, it's helpful to develop strong communication and problem-solving skills, as you'll regularly collaborate with franchisees and internal teams to address issues as they arise. Familiarity with project management and a proactive approach to training and support can also help you succeed in this dynamic, fast-paced environment.
More about Franchise Operations jobs
What cities are hiring for Franchise Operations jobs? Cities with the most Franchise Operations job openings:
What are the most commonly searched types of Franchise Operations jobs? The most popular types of Franchise Operations jobs are:
What states have the most Franchise Operations jobs? States with the most job openings for Franchise Operations jobs include:
What job categories do people searching Franchise Operations jobs look for? The top searched job categories for Franchise Operations jobs are:
Franchise Operations jobs near you
Infographic showing various Franchise Operations job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Franchise Operations Manager

Prestige International Insurance Gr Inc

Tamarac, FL • On-site

$50K - $100K/yr

Full-time

Posted 12 days ago

Job description

Position Summary:

Prestige Trucking Insurance is seeking an experienced Franchise Operations Manager to oversee and support the performance, compliance, and operational consistency of its franchise locations. This role is responsible for ensuring franchisees operate in alignment with company standards, regulatory requirements, and established best practices while driving growth, efficiency, and service quality. The Franchise Operations Manager serves as a key liaison between corporate leadership and franchise owners, providing guidance, performance oversight, training support, and operational problem-solving. The ideal candidate brings strong operational leadership, insurance industry knowledge, and the ability to build productive relationships while enforcing standards and accountability.

Essential Duties and Responsibilities:

  • Serve as the primary operational point of contact for assigned franchise locations
  • Ensure franchise compliance with company policies, operational standards, branding guidelines, and insurance regulatory requirements
  • Monitor franchise performance metrics, including production, retention, service levels, and compliance results
  • Conduct regular operational reviews, audits, and performance assessments of franchise offices
  • Provide coaching, guidance, and corrective action plans to franchise owners and managers to improve performance
  • Support franchise onboarding, training, and ongoing operational education
  • Identify operational gaps, risks, and inefficiencies and recommend practical solutions
  • Collaborate with finance and accounting teams to support premium reporting, billing accuracy, and financial compliance
  • Partner with marketing, sales, and client services teams to ensure consistent execution of growth initiatives
  • Support implementation of new policies, procedures, systems, and operational rollouts across franchise locations
  • Assist franchises with problem resolution related to carriers, compliance, audits, or operational challenges
  • Ensure consistent use of approved agency management systems, workflows, and reporting tools
  • Track, document, and report franchise performance trends and issues to senior leadership
  • Support special projects related to growth, standardization, and franchise expansion initiatives

Knowledge / Skills / Abilities (KSA’s):

  • Franchise & Multi‑Location Operations Knowledge – Ability to manage, support, and standardize operations across multiple franchise or branch locations while balancing autonomy and compliance.
  • Insurance Operations & Compliance Knowledge – Strong understanding of insurance agency operations, regulatory compliance, and carrier requirements, preferably within the trucking or commercial insurance space.
  • Leadership & Influence Skills – Ability to influence franchise owners and managers without direct authority, foster accountability, and drive consistent execution of company standards.
  • Analytical & Problem‑Solving Skills – Ability to analyze operational and performance data, identify risks or inefficiencies, and implement effective corrective actions.
  • Communication & Relationship Management – Strong interpersonal and communication skills to build trust, provide clear guidance, and manage difficult conversations professionally.
  • Process Improvement & Standardization – Ability to evaluate workflows, identify best practices, and drive consistent, scalable operational processes across locations.
  • Organizational & Time Management Skills – Ability to manage multiple franchise relationships, priorities, and deadlines in a fast‑paced environment.
  • Systems & Technology Proficiency – Ability to utilize agency management systems, CRM platforms, and reporting tools to monitor performance and maintain operational consistency.
  • Professionalism & Confidentiality – Demonstrated ability to handle sensitive business, franchise, and financial information with discretion and integrity.

Minimum Qualifications:

Required

  • Bachelor’s degree in Business, Operations Management, Finance, Insurance, or a related field
  • 5–8 years of experience in insurance operations, franchise operations, or multi‑location management
  • Experience supporting or overseeing insurance agency, brokerage, or franchise operations
  • Strong understanding of insurance regulatory and compliance requirements
  • Proven ability to manage performance across multiple locations or business units
  • Excellent communication, coaching, and stakeholder management skills
  • Strong analytical, organizational, and problem‑solving abilities
  • Proficiency with agency management systems, CRM tools, and standard productivity software
  • Ability to travel as needed to support franchise locations

Preferred

  • Experience in trucking or commercial insurance operations
  • Prior experience working directly with franchise owners or independent operators
  • Experience conducting operational audits, performance reviews, or compliance assessments
  • Familiarity with carrier relationships, audit processes, and premium reporting
  • Demonstrated experience supporting growth initiatives and operational scaling

Physical Demands and Work Environment:

• Primarily seated, computer‑based office role

• Moderate noise level typical of a professional office environment

• Fully on site position

• Standard business hours with occasional extended hours to support service demands


Standard business hours are from 9am-6pm.