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Franchise Operations Jobs (NOW HIRING)

UFC Gym

Director-Franchise Operations

Hendersonville, TN · On-site

$100K - $140K/yr

The Director of Franchise Operations serves as the primary operational partner to domestic franchise owners across the UFC GYM system. This role drives revenue growth, ensures brand standard ...

Wyndham Hotels and Resorts, Inc.

WI · On-site

The Role Manager of Franchise Operations supports the overall mission of the Franchise Operations team by nurturing relationships with owners by understanding their individual goals and needs while ...

Yum! Brands

Franchise Operations Specialist

Plano, TX · On-site

$68K - $72K/yr

The Franchising and Development team is responsible for working with market planning, franchisees, and partners to execute KFC US's strategic roadmap for new restaurant growth. EXPERIENCE: * BA ...

Wyndham Hotels and Resorts, Inc.

The Role Manager of Franchise Operations supports the overall mission of the Franchise Operations team by nurturing relationships with owners by understanding their individual goals and needs while ...

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How much do franchise operations jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for franchise operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Franchise Operations?

To thrive in Franchise Operations, you need strong business management skills, knowledge of franchise law and compliance, and typically a degree in business or a related field. Familiarity with POS systems, CRM software, and operations management tools is often required. Exceptional communication, leadership, and problem-solving abilities help you support franchisees and maintain brand standards. These skills are crucial for ensuring consistent operations, driving profitability, and sustaining positive franchisor-franchisee relationships.

What are the most common challenges faced in a Franchise Operations role, and how can I prepare for them?

Professionals in Franchise Operations often encounter challenges such as maintaining brand consistency across locations, supporting franchisees with varying levels of experience, and ensuring compliance with operational standards. To prepare, it's helpful to develop strong communication and problem-solving skills, as you'll regularly collaborate with franchisees and internal teams to address issues as they arise. Familiarity with project management and a proactive approach to training and support can also help you succeed in this dynamic, fast-paced environment.

What is the difference between Franchise Operations vs Franchise Development?

AspectFranchise OperationsFranchise Development
Primary FocusManaging daily franchise store activities, ensuring operational efficiencyIdentifying and recruiting new franchisees, expanding franchise network
Required SkillsOperational management, customer service, complianceSales, marketing, negotiation, relationship building
Work EnvironmentOn-site at franchise locations, ongoing supportOffice-based, travel for franchisee meetings and site visits
CertificationsBusiness management, industry-specific certificationsSales, marketing, business development certifications

While Franchise Operations focuses on managing existing franchise locations and ensuring smooth daily operations, Franchise Development is centered on expanding the franchise network by recruiting new franchisees. Both roles are essential for franchise growth but require different skill sets and responsibilities.

Is franchise operations a high paying job?

Franchise operations roles can offer competitive salaries, often influenced by experience, location, and the size of the franchise. Senior positions such as franchise managers or directors tend to earn higher compensation, sometimes including bonuses and benefits. Entry-level roles typically have lower pay, but opportunities for advancement can increase earning potential.

What is a franchise operations?

Franchise operations involve managing and supporting the day-to-day activities of franchise locations to ensure consistency, quality, and adherence to brand standards. The role typically includes overseeing staff, implementing policies, and coordinating with franchisees to optimize performance and customer satisfaction.
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Cities with the most Franchise Operations job openings:

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Franchise Operations jobs near you
Infographic showing various Franchise Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.

Director-Franchise Operations

Hendersonville, TN • On-site

UFC GYM - Whitestown, IN
See more jobs at UFC GYM - Whitestown, INexternal

Other

PTO

Re-posted 8 days ago

Key responsibilities

  • Partner with franchise owners on market expansion, site selection, financial viability, and operational readiness to drive new franchise and MSA club development.

  • Lead and facilitate monthly sales and operations review calls to monitor KPI performance, revenue growth, and operational execution.

  • Conduct regular in-market visits to ensure operational excellence, brand compliance, and support franchise performance improvement.

Job description

Benefits:
  • Paid time off
  • Training & development
  • Wellness resources

We empower the fighting spirit in you!

General Summary:

The Director of Franchise Operations serves as the primary operational partner to domestic franchise owners across the UFC GYM system. This role drives revenue growth, ensures brand standard execution, and strengthens franchise relationships through strategic coaching, financial oversight, and operational support. The Director works closely with Franchise Owners to optimize performance, improve profitability, and maintain system-wide consistency. Periodic travel and in‑market club visits are required. This job requires to travel to every franchise as well as leading calls with the team.

Key Responsibilities
  • Drive business development for new franchise and MSA (Managed Service Agreement) club locations by partnering with prospective and existing owners on market expansion strategy, site selection, financial viability, and operational readiness within the UFC GYM system.
  • Lead and facilitate monthly Sales and Operations Review calls focused on KPI performance, revenue growth, operational execution, and strategic alignment across the system.
  • Oversee website strategy for all Franchise and MSA clubs to ensure alignment with brand standards and revenue objectives. Partner with Marketing and Digital teams to optimize club-level website performance, user experience, and conversion funnels.
  • Collect, organize, and analyze quarterly financial statements (P&L, balance sheet, and supporting documentation) for all non‑MSA franchise locations. Ensure accurate reporting, financial transparency, and proactive identification of performance trends, risks, and growth opportunities across the system.
  • Serve as the primary liaison and strategic advisor to Franchise Owners.
  • Conduct weekly check‑ins and lead structured monthly performance reviews.
  • Analyze KPIs and financial statements (P&L, balance sheet) to identify growth opportunities.
  • Support new club development including site approvals, territorial mapping, and SWOT analysis.
  • Conduct regular in‑market visits to ensure operational excellence and brand compliance.
  • Provide coaching to improve sales, membership growth, EBITDA, and operational efficiency.
  • Partner with Marketing and Digital teams to optimize website performance and revenue generation.
  • Promote approved vendors and manage vendor rebate and revenue share programs.
  • Support franchise training, pre‑sale, and grand opening initiatives.
  • Protect and uphold UFC GYM brand standards across all channels, ensuring consistency in execution, messaging, and member experience.
Qualifications
  • Bachelor’s degree preferred or 5–7 years equivalent business experience.
  • 5–7+ years of multi‑unit operations or General Manager experience.
  • Strong financial acumen and KPI analysis skills.
  • Proven leadership and relationship‑building abilities.
  • Advanced communication skills (written and verbal).
  • Strong Microsoft Office skills (Excel proficiency preferred).
  • Passion for fitness and alignment with the UFC GYM brand.
  • Ability to travel extensively.
Physical Requirements
  • While performing the duties of this job, the employee is regularly required to stand for up to 8 hours. The employee occasionally sits, walks, kneels and reaches with hands and arms.
  • Occasionally required to lift and/or move up to 10 lbs.

Flexible work from home options available.

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