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Franchise Operations Jobs (NOW HIRING)

Playa Bowls

Franchise Operational Consultant

Boca Raton, FL · On-site

$75K - $85K/yr

Achieve/exceed the operations and business performance goals for your Franchisee portfolio as established by the Playa Bowls Executive Team and your Franchise Operations Director. * Develop a plan to ...

Playa Bowls

Franchise Operational Consultant

Boca Raton, FL · On-site

$75K - $85K/yr

Achieve/exceed the operations and business performance goals for your Franchisee portfolio as established by the Playa Bowls Executive Team and your Franchise Operations Director. * Develop a plan to ...

Wendy's

Franchise Operations Manager (LAC)

Dublin, OH · On-site

This role provides operational expertise, thought leadership and influence within assigned countries and franchise organizations to achieve sales and customer count growth, operational objectives ...

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Franchise Operations information

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How much do franchise operations jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for franchise operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Franchise Operations, and why are they important?

To thrive in Franchise Operations, you need strong business management skills, knowledge of franchise law and compliance, and typically a degree in business or a related field. Familiarity with POS systems, CRM software, and operations management tools is often required. Exceptional communication, leadership, and problem-solving abilities help you support franchisees and maintain brand standards. These skills are crucial for ensuring consistent operations, driving profitability, and sustaining positive franchisor-franchisee relationships.

What are Franchise Operations?

Franchise operations refer to the systems, processes, and day-to-day management required to run a franchise business effectively. This includes ensuring that franchisees comply with brand standards, overseeing training and support, managing supply chains, and maintaining consistent quality across all locations. Franchise operations teams help both the franchisor and franchisees maximize efficiency, profitability, and customer satisfaction. Their work is crucial for scaling a franchise and protecting the brand’s reputation.

What is the difference between Franchise Operations vs Franchise Development?

AspectFranchise OperationsFranchise Development
Primary FocusManaging daily franchise store activities, ensuring operational efficiencyIdentifying and recruiting new franchisees, expanding franchise network
Required SkillsOperational management, customer service, complianceSales, marketing, negotiation, relationship building
Work EnvironmentOn-site at franchise locations, ongoing supportOffice-based, travel for franchisee meetings and site visits
CertificationsBusiness management, industry-specific certificationsSales, marketing, business development certifications

While Franchise Operations focuses on managing existing franchise locations and ensuring smooth daily operations, Franchise Development is centered on expanding the franchise network by recruiting new franchisees. Both roles are essential for franchise growth but require different skill sets and responsibilities.

What are the most common challenges faced in a Franchise Operations role, and how can I prepare for them?

Professionals in Franchise Operations often encounter challenges such as maintaining brand consistency across locations, supporting franchisees with varying levels of experience, and ensuring compliance with operational standards. To prepare, it's helpful to develop strong communication and problem-solving skills, as you'll regularly collaborate with franchisees and internal teams to address issues as they arise. Familiarity with project management and a proactive approach to training and support can also help you succeed in this dynamic, fast-paced environment.
More about Franchise Operations jobs
What cities are hiring for Franchise Operations jobs? Cities with the most Franchise Operations job openings:
What are the most commonly searched types of Franchise Operations jobs? The most popular types of Franchise Operations jobs are:
What states have the most Franchise Operations jobs? States with the most job openings for Franchise Operations jobs include:
What job categories do people searching Franchise Operations jobs look for? The top searched job categories for Franchise Operations jobs are:
Franchise Operations jobs near you
Infographic showing various Franchise Operations job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.
Director Of Franchise Operations

Director Of Franchise Operations

Melt Shop

Manhattan, NY • On-site

Full-time

Posted 14 days ago

Job description

Job Description/Position Title: Director of Franchise Operations
What you'll need:
Strong experience with Systems: If you're not aware of how to build it, you understand how it works and make it sing.
Financial acumen and oversight: You know we're going to say P&L .
Culture Development: Building great teams is something you're highly passionate about, skilled in and most of all, love doing.
Training and Development of all levels of the organization: We have a team primed for growth.
Excellence bar: You are always thinking of how to improve yourself and others around you.
Strong Franchise Operations Experience: It's different than corporate ops, so a proven track record is a MUST.
What you'll do:
Work directly with Executive Team, Training Department, DMs and Home Shop to ensure operational success in our franchise restaurants
Direct and hold franchise teams accountable for service and operations excellence
Develop and train franchise operators into effective leaders who are capable of developing their own team into capable leaders
Ensure adherence to Melt Shop procedures, policies and specifications designed to deliver the highest quality foods in designated restaurants
Conduct random inspections and audits of restaurants to ensure brand standards are being met.
Conduct daily, weekly, monthly financial and performance analysis of each location.
Set measurable goals with the franchise teams and Implement plans to achieve financial performance.
Manage restaurant budgets focusing on systems to drive sales and reduce prime-costs
Develop and implement best practices in cooperation with the restaurant management teams
Responsible for successfully growing same-store sales at all company restaurants
Responsible for overseeing the preparation, setup, training, opening, and ongoing operation of new locations
Creating of culture building activities to drive employee development and effectively reduce turnover.
Create and execute agendas for Monthly franchisee meetings.
What else you'll need:
Bachelor's degree in Business Management or any related field
At least 10 years of Leadership Experience in the restaurant industry.
Works well with people: guests, the general public, and employees.
Great communication skills: verbal, written, and must have the ability to clearly articulate financial goals and objectives.
Must be great with managerial based computer systems, excel, and other best practices software.
Administrative and organizational skills
Willingness to learn and advance education through attending training workshops and meetings
Training and Development of GMs, DMs, and other key Management Positions
Ability to work independently and effectively communicate objectives and performance to top level management.

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