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Franchise Operations Jobs (NOW HIRING)

Wendy's

Franchise Operations Manager (LAC)

Dublin, OH · On-site

$843K/yr

This role provides operational expertise, thought leadership and influence within assigned countries and franchise organizations to achieve sales and customer count growth, operational objectives ...

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How much do franchise operations jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for franchise operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

In franchise operations, high-paying roles such as franchise managers or regional directors can earn around $4,000 or more weekly, especially with experience and performance bonuses. These positions typically require strong leadership, business skills, and industry knowledge but may not always require a college degree. Compensation varies based on the size of the franchise and location.

What are the key skills and qualifications needed to thrive in Franchise Operations, and why are they important?

To thrive in Franchise Operations, you need strong business management skills, knowledge of franchise law and compliance, and typically a degree in business or a related field. Familiarity with POS systems, CRM software, and operations management tools is often required. Exceptional communication, leadership, and problem-solving abilities help you support franchisees and maintain brand standards. These skills are crucial for ensuring consistent operations, driving profitability, and sustaining positive franchisor-franchisee relationships.

What are franchise operations?

Franchise operations involve managing and supporting the day-to-day activities of franchise locations to ensure consistency, quality, and adherence to brand standards. A franchise operations professional typically oversees training, compliance, and performance metrics, often using tools like operational manuals and reporting systems to maintain efficiency across multiple sites.

Is operations a high paying job?

Franchise operations roles can offer competitive salaries, often reflecting managerial or leadership responsibilities. Compensation varies based on experience, location, and company size, with higher pay typically associated with senior or specialized positions in the field.

What job makes $1,000,000 a year?

In franchise operations, high-level executive roles such as franchise CEOs or owners of multiple franchise locations can earn $1,000,000 or more annually through a combination of salary, profits, and incentives. Achieving this income typically requires extensive experience, strategic management skills, and ownership of successful franchise networks.

What is the difference between Franchise Operations vs Franchise Development?

AspectFranchise OperationsFranchise Development
Primary FocusManaging daily franchise store activities, ensuring operational efficiencyIdentifying and recruiting new franchisees, expanding franchise network
Required SkillsOperational management, customer service, complianceSales, marketing, negotiation, relationship building
Work EnvironmentOn-site at franchise locations, ongoing supportOffice-based, travel for franchisee meetings and site visits
CertificationsBusiness management, industry-specific certificationsSales, marketing, business development certifications

While Franchise Operations focuses on managing existing franchise locations and ensuring smooth daily operations, Franchise Development is centered on expanding the franchise network by recruiting new franchisees. Both roles are essential for franchise growth but require different skill sets and responsibilities.

What are the most common challenges faced in a Franchise Operations role, and how can I prepare for them?

Professionals in Franchise Operations often encounter challenges such as maintaining brand consistency across locations, supporting franchisees with varying levels of experience, and ensuring compliance with operational standards. To prepare, it's helpful to develop strong communication and problem-solving skills, as you'll regularly collaborate with franchisees and internal teams to address issues as they arise. Familiarity with project management and a proactive approach to training and support can also help you succeed in this dynamic, fast-paced environment.
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Franchise Operations jobs near you
Director of Franchise Operations & Growth

Director of Franchise Operations & Growth

Sweetwaters Coffee & Tea

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Sweetwaters Coffee & Tea rating

4.1

Company rating: 4.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k) matching
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Opportunity for advancement

Founded in 1993, Sweetwaters Coffee & Tea is a premium coffee and tea cafe that specializes in globally inspired beverages and real ingredient focused products. Our love what you do culture permeates our marketing, training, and who we look for to help grow our company, from team members to franchisees. Simply put, we look for people who are passionate about serving amazing products and making our guests day, every day. We pride ourselves on leaning into our size which allows us to make decisions and implement quickly; and on the strategy side, our founders and CEO have built and fostered a culture that encourages innovation and creative problem solving. We are a family, minority owned, women led company based in the beautiful college town of Ann Arbor, Michigan. Both of our founders are University of Michigan alumni. Go Blue!
As we expand our footprint, were looking for an experienced, passionate, and driven Director of Franchise Operations & Growth to join our team in Ann Arbor, Michigan. If you're looking for a company where you can make a meaningful impact across multiple disciplines, see immediate results, and want the opportunity to grow professionally, wed like to talk to you.
What We Offer:
  • A mission-driven company where your work directly supports franchisee success, guest satisfaction, and company growth
  • A dynamic, passionate team that cares deeply about product, culture, and execution
  • Competitive salary and benefits including health insurance, paid vacation & holidays, and retirement plan matching
  • An opportunity to grow into an upper management role
  • Innovative, fun culture
About the Role:
The Director of Franchise Operations & Growth will be the critical link between our brand and our growing franchise community. You will supervise franchise business consultants and operations staff, support and elevate operational performance, ensure consistent brand execution, and cultivate strong relationships with our franchise partners. This role requires a balance of analytical insight, operational leadership, and emotional intelligence.
Key Responsibilities:
  • Serve as the primary liaison between corporate operations, franchise business consultants, and franchisees, fostering trust and alignment around brand standards and goals
  • Develop and implement operational strategies that drive performance across key metrics (quality, guest satisfaction, and profitability)
  • Partner with franchisees to support new store openings, ongoing operations, and problem-solving needs
  • Analyze PLs to guide unit performance and help operators understand and act on the numbers
  • Influence and guide franchisees toward operational excellence
  • Support company-wide initiatives, training rollouts, and process improvements
  • Lead a team of franchise business consultants and operations partners and collaborate cross-functionally with marketing, product development, and finance
  • Oversee the operations and leadership of four company owned locations to have hands-on knowledge of operations and lead testing of company wide initiatives
  • Partner with executive leadership on franchise development
  • Operate at a strategic, hands-on level, as a leadership role
Who You Are:
  • Passionate about food, coffee, and peopleyou love what you do and it shows
  • Experienced in supervising, managing, and mentoring a team
  • Experienced in both franchise operations and food service:
    • 5+ years in the franchise industry, preferable in food and/or beverages
    • 5+ years in food service operations, with strong operational acumen
  • Proven ability to influence others both with and without formal authority
  • A strong communicator and relationship builder
  • Equally comfortable in the details (data, budgets, SOPs) and the big picture (strategy, culture, brand standards, legal)
  • Adaptable, hands-on, and energized by a fast-moving, collaborative environment
  • Have a bachelors degree in business, service, marketing, finance or related field
Submission for consideration:
Cover letter noting your available start date and desired salary. Resume and LinkedIn profile.
We are an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, sexual orientation, military status, or any other basis protected by applicable federal, state, or local laws.

What Sweetwaters Coffee & Tea employees say

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