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Franchise Operations Jobs (NOW HIRING)

Wendy's

Franchise Operations Manager (LAC)

Dublin, OH · On-site

This role provides operational expertise, thought leadership and influence within assigned countries and franchise organizations to achieve sales and customer count growth, operational objectives ...

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Franchise Operations information

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How much do franchise operations jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for franchise operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Franchise Operations, and why are they important?

To thrive in Franchise Operations, you need strong business management skills, knowledge of franchise law and compliance, and typically a degree in business or a related field. Familiarity with POS systems, CRM software, and operations management tools is often required. Exceptional communication, leadership, and problem-solving abilities help you support franchisees and maintain brand standards. These skills are crucial for ensuring consistent operations, driving profitability, and sustaining positive franchisor-franchisee relationships.

What are Franchise Operations?

Franchise operations refer to the systems, processes, and day-to-day management required to run a franchise business effectively. This includes ensuring that franchisees comply with brand standards, overseeing training and support, managing supply chains, and maintaining consistent quality across all locations. Franchise operations teams help both the franchisor and franchisees maximize efficiency, profitability, and customer satisfaction. Their work is crucial for scaling a franchise and protecting the brand’s reputation.

What is the difference between Franchise Operations vs Franchise Development?

AspectFranchise OperationsFranchise Development
Primary FocusManaging daily franchise store activities, ensuring operational efficiencyIdentifying and recruiting new franchisees, expanding franchise network
Required SkillsOperational management, customer service, complianceSales, marketing, negotiation, relationship building
Work EnvironmentOn-site at franchise locations, ongoing supportOffice-based, travel for franchisee meetings and site visits
CertificationsBusiness management, industry-specific certificationsSales, marketing, business development certifications

While Franchise Operations focuses on managing existing franchise locations and ensuring smooth daily operations, Franchise Development is centered on expanding the franchise network by recruiting new franchisees. Both roles are essential for franchise growth but require different skill sets and responsibilities.

What are the most common challenges faced in a Franchise Operations role, and how can I prepare for them?

Professionals in Franchise Operations often encounter challenges such as maintaining brand consistency across locations, supporting franchisees with varying levels of experience, and ensuring compliance with operational standards. To prepare, it's helpful to develop strong communication and problem-solving skills, as you'll regularly collaborate with franchisees and internal teams to address issues as they arise. Familiarity with project management and a proactive approach to training and support can also help you succeed in this dynamic, fast-paced environment.
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Franchise Operations jobs near you
Infographic showing various Franchise Operations job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.
Regional Business Consultant (Franchise Operations & Growth)

Regional Business Consultant (Franchise Operations & Growth)

Bosun

Jacksonville, FL

Full-time

Posted 17 days ago

Job description

Regional Business Consultant (Franchise Operations & Growth)

Location: Remote (U.S.-based)
Travel: Up to 50%

About the Opportunity

We are partnering with a nationally recognized franchise organization in the property services and restoration industry to hire a Regional Business Consultant (RBC). This role is critical in driving franchisee success through coaching, financial performance optimization, and operational leadership.

This is a high-impact position where you will work directly with business owners to improve profitability, scale operations, and elevate overall performance across a portfolio of locations.

What You'll Do
  • Coach and advise franchise owners on business operations, growth strategy, and profitability
  • Analyze financial performance (P&L, EBITDA, KPIs) and translate insights into actionable recommendations
  • Drive improvements in sales, customer experience, and operational efficiency
  • Build strong relationships and influence outcomes without direct authority
  • Lead structured business planning and hold owners accountable to goals
  • Navigate complex situations, including conflict resolution and performance challenges
  • Conduct virtual coaching sessions and periodic in-person site visits
  • Facilitate trainings, workshops, and group sessions
  • Collaborate with internal teams on broader network initiatives
What Success Looks Like
  • Improved sales and profitability across assigned franchise locations
  • Strong franchisee engagement and relationship trust
  • Measurable impact on KPIs including revenue, EBITDA, customer satisfaction, and cycle time
  • Ability to coach a diverse mix of owners-from new operators to long-tenured business owners
What We're Looking ForCore Competencies
  • Relationship-Driven Leadership: Ability to influence, coach, and build trust with business owners
  • Business & Financial Acumen: Comfortable analyzing P&Ls, identifying drivers, and making data-backed recommendations
  • Strategic Problem Solving: Ability to assess situations quickly and adapt coaching style to different personalities and business needs
Ideal Background
  • Experience leading teams, multi-unit operations, or business units
  • Background in franchise operations, consulting, coaching, or multi-location leadership (e.g., retail, restaurant, service industries)
  • Experience driving results through others (not just individual contribution)
  • Exposure to KPIs, financial metrics, and operational performance management
Nice-to-Have (Not Required)
  • Experience in restoration, construction, or home services
  • Background in business consulting, coaching, or advisory roles
  • Strong analytical or financial background (e.g., accounting, business evaluation)
  • Interest or exposure to technology, systems, or AI-driven process improvements
Compensation & Benefits
  • Base Salary: $85,000 - $95,000
  • Bonus Potential: Up to $60,000 annually (performance-based)
  • Total Compensation Potential: ~$140K-$155K+
  • Remote work environment
  • Structured onboarding and training program
  • Ongoing professional development
Additional Details
  • Remote role with flexibility, but requires strong self-management and accountability
  • Travel includes franchise visits, team meetings, and company events
  • Ideal candidates are comfortable with a dynamic, fast-paced environment and can effectively prioritize competing demands

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Employment Type: FULL_TIME

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