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Franchise Operations Manager Jobs (NOW HIRING)

Bubble Binz

Franchise Operations Manager

Las Vegas, NV · On-site

$75K/yr

Role Description The Franchise Operations Manager will own and help build the franchisee support experience from onboarding through ongoing operations. This role will help create scalable systems ...

Wendy's

Franchise Operations Manager (LAC)

Dublin, OH · On-site

Provides direction to franchise training manager to conduct needed classes. Partners with Franchisee to build their own centers of "Operational Excellence" that will help them strengthen their ...

Wendy's

Franchise Operations Manager (LAC)

Dublin, OH · On-site

Provides direction to franchise training manager to conduct needed classes. Partners with Franchisee to build their own centers of "Operational Excellence" that will help them strengthen their ...

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How much do franchise operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for franchise operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Franchise Operations Manager, and why are they important?

To excel as a Franchise Operations Manager, you need expertise in business management, franchise operations, and experience in the food, retail, or service industry, often supported by a relevant bachelor's degree. Familiarity with point-of-sale (POS) systems, franchise management software, and compliance regulations is essential, along with certifications like CFE (Certified Franchise Executive) being advantageous. Strong leadership, problem-solving, and communication skills help manage franchisees and drive operational excellence. These competencies are vital for maintaining brand standards, ensuring profitable franchise performance, and fostering effective collaboration across diverse teams.

What are the main challenges faced by a Franchise Operations Manager when supporting multiple franchise locations?

One of the primary challenges for a Franchise Operations Manager is maintaining consistent brand standards and operational procedures across diverse franchise locations. This role often requires balancing the needs and personalities of different franchisees while ensuring compliance with company guidelines. Effective communication, regular site visits, and tailored support are essential to address operational issues and help franchisees succeed. Additionally, managing performance metrics and providing ongoing training can be demanding but are crucial for network-wide success.

What are Franchise Operations Managers?

Franchise Operations Managers are professionals responsible for overseeing the daily operations and performance of franchise locations within a company. They ensure that franchisees follow company standards, policies, and procedures, and provide support in areas such as marketing, training, and compliance. Their role often includes conducting site visits, offering operational guidance, and helping franchise owners improve profitability and customer satisfaction. They act as a vital link between the franchisor and individual franchisees, ensuring consistent brand quality and smooth business operations.

What is the difference between Franchise Operations Manager vs Franchise Business Consultant?

AspectFranchise Operations ManagerFranchise Business Consultant
Primary RoleOversees daily franchise operations, ensures compliance, and manages franchise performanceProvides strategic advice, training, and support to franchisees to improve business performance
Work EnvironmentIn-house at franchise headquarters or regional officesOften travels to franchise locations or works remotely with franchisees
Required CredentialsBusiness management experience, industry-specific knowledge, possibly certifications in operations or franchise managementBusiness or industry expertise, consulting experience, strong communication skills

While both roles support franchise success, the Franchise Operations Manager focuses on managing daily operations and compliance, whereas the Franchise Business Consultant provides strategic guidance and support to franchisees to enhance their business performance.

More about Franchise Operations Manager jobs
What cities are hiring for Franchise Operations Manager jobs? Cities with the most Franchise Operations Manager job openings:
What are the most commonly searched types of Franchise Operations jobs? The most popular types of Franchise Operations jobs are:
What states have the most Franchise Operations Manager jobs? States with the most job openings for Franchise Operations Manager jobs include:
What job categories do people searching Franchise Operations Manager jobs look for? The top searched job categories for Franchise Operations Manager jobs are:
Franchise Operations Manager jobs near you
Infographic showing various Franchise Operations Manager job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Franchise Operations Manager

Prestige International Insurance Gr Inc

Tamarac, FL • On-site

$50K - $100K/yr

Full-time

Posted 18 hours ago

Job description

Position Summary:

Prestige Trucking Insurance is seeking an experienced Franchise Operations Manager to oversee and support the performance, compliance, and operational consistency of its franchise locations. This role is responsible for ensuring franchisees operate in alignment with company standards, regulatory requirements, and established best practices while driving growth, efficiency, and service quality. The Franchise Operations Manager serves as a key liaison between corporate leadership and franchise owners, providing guidance, performance oversight, training support, and operational problem-solving. The ideal candidate brings strong operational leadership, insurance industry knowledge, and the ability to build productive relationships while enforcing standards and accountability.

Essential Duties and Responsibilities:

  • Serve as the primary operational point of contact for assigned franchise locations
  • Ensure franchise compliance with company policies, operational standards, branding guidelines, and insurance regulatory requirements
  • Monitor franchise performance metrics, including production, retention, service levels, and compliance results
  • Conduct regular operational reviews, audits, and performance assessments of franchise offices
  • Provide coaching, guidance, and corrective action plans to franchise owners and managers to improve performance
  • Support franchise onboarding, training, and ongoing operational education
  • Identify operational gaps, risks, and inefficiencies and recommend practical solutions
  • Collaborate with finance and accounting teams to support premium reporting, billing accuracy, and financial compliance
  • Partner with marketing, sales, and client services teams to ensure consistent execution of growth initiatives
  • Support implementation of new policies, procedures, systems, and operational rollouts across franchise locations
  • Assist franchises with problem resolution related to carriers, compliance, audits, or operational challenges
  • Ensure consistent use of approved agency management systems, workflows, and reporting tools
  • Track, document, and report franchise performance trends and issues to senior leadership
  • Support special projects related to growth, standardization, and franchise expansion initiatives

Knowledge / Skills / Abilities (KSA’s):

  • Franchise & Multi‑Location Operations Knowledge – Ability to manage, support, and standardize operations across multiple franchise or branch locations while balancing autonomy and compliance.
  • Insurance Operations & Compliance Knowledge – Strong understanding of insurance agency operations, regulatory compliance, and carrier requirements, preferably within the trucking or commercial insurance space.
  • Leadership & Influence Skills – Ability to influence franchise owners and managers without direct authority, foster accountability, and drive consistent execution of company standards.
  • Analytical & Problem‑Solving Skills – Ability to analyze operational and performance data, identify risks or inefficiencies, and implement effective corrective actions.
  • Communication & Relationship Management – Strong interpersonal and communication skills to build trust, provide clear guidance, and manage difficult conversations professionally.
  • Process Improvement & Standardization – Ability to evaluate workflows, identify best practices, and drive consistent, scalable operational processes across locations.
  • Organizational & Time Management Skills – Ability to manage multiple franchise relationships, priorities, and deadlines in a fast‑paced environment.
  • Systems & Technology Proficiency – Ability to utilize agency management systems, CRM platforms, and reporting tools to monitor performance and maintain operational consistency.
  • Professionalism & Confidentiality – Demonstrated ability to handle sensitive business, franchise, and financial information with discretion and integrity.

Minimum Qualifications:

Required

  • Bachelor’s degree in Business, Operations Management, Finance, Insurance, or a related field
  • 5–8 years of experience in insurance operations, franchise operations, or multi‑location management
  • Experience supporting or overseeing insurance agency, brokerage, or franchise operations
  • Strong understanding of insurance regulatory and compliance requirements
  • Proven ability to manage performance across multiple locations or business units
  • Excellent communication, coaching, and stakeholder management skills
  • Strong analytical, organizational, and problem‑solving abilities
  • Proficiency with agency management systems, CRM tools, and standard productivity software
  • Ability to travel as needed to support franchise locations

Preferred

  • Experience in trucking or commercial insurance operations
  • Prior experience working directly with franchise owners or independent operators
  • Experience conducting operational audits, performance reviews, or compliance assessments
  • Familiarity with carrier relationships, audit processes, and premium reporting
  • Demonstrated experience supporting growth initiatives and operational scaling

Physical Demands and Work Environment:

• Primarily seated, computer‑based office role

• Moderate noise level typical of a professional office environment

• Fully on site position

• Standard business hours with occasional extended hours to support service demands


Standard business hours are from 9am-6pm.