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Franchise Operations Manager Jobs (NOW HIRING)

Wendy's

Franchise Operations Manager (LAC)

Dublin, OH · On-site

Provides direction to franchise training manager to conduct needed classes. Partners with Franchisee to build their own centers of "Operational Excellence" that will help them strengthen their ...

Wendy's

Franchise Operations Manager (LAC)

Dublin, OH · On-site

$843K/yr

Provides direction to franchise training manager to conduct needed classes. Partners with Franchisee to build their own centers of "Operational Excellence" that will help them strengthen their ...

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How much do franchise operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for franchise operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a franchise operations manager?

Franchise Operations Managers are professionals responsible for overseeing the daily operations and performance of franchise locations within a company. They ensure that franchisees follow company standards, policies, and procedures, and provide support in areas such as marketing, training, and compliance. Their role often includes conducting site visits, offering operational guidance, and helping franchise owners improve profitability and customer satisfaction. They act as a vital link between the franchisor and individual franchisees, ensuring consistent brand quality and smooth business operations.

What are the key skills and qualifications needed to thrive as a franchise operations manager?

To excel as a Franchise Operations Manager, you need expertise in business management, franchise operations, and experience in the food, retail, or service industry, often supported by a relevant bachelor's degree. Familiarity with point-of-sale (POS) systems, franchise management software, and compliance regulations is essential, along with certifications like CFE (Certified Franchise Executive) being advantageous. Strong leadership, problem-solving, and communication skills help manage franchisees and drive operational excellence. These competencies are vital for maintaining brand standards, ensuring profitable franchise performance, and fostering effective collaboration across diverse teams.

What are the main challenges faced by a franchise operations manager when supporting multiple franchise locations?

One of the primary challenges for a Franchise Operations Manager is maintaining consistent brand standards and operational procedures across diverse franchise locations. This role often requires balancing the needs and personalities of different franchisees while ensuring compliance with company guidelines. Effective communication, regular site visits, and tailored support are essential to address operational issues and help franchisees succeed. Additionally, managing performance metrics and providing ongoing training can be demanding but are crucial for network-wide success.

What is the difference between Franchise Operations Manager vs Franchise Business Consultant?

AspectFranchise Operations ManagerFranchise Business Consultant
Primary RoleOversees daily franchise operations, ensures compliance, and manages franchise performanceProvides strategic advice, training, and support to franchisees to improve business performance
Work EnvironmentIn-house at franchise headquarters or regional officesOften travels to franchise locations or works remotely with franchisees
Required CredentialsBusiness management experience, industry-specific knowledge, possibly certifications in operations or franchise managementBusiness or industry expertise, consulting experience, strong communication skills

While both roles support franchise success, the Franchise Operations Manager focuses on managing daily operations and compliance, whereas the Franchise Business Consultant provides strategic guidance and support to franchisees to enhance their business performance.

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Franchise Operations Manager jobs near you
Infographic showing various Franchise Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Franchise Operations Manager

Modern Performance + Recovery Brands

San Diego, CA • On-site

$95K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Description
Franchise Operations Manager
Compression Health | San Diego, CA (field-based, local travel to stores) | Full-time
About Compression Health
Compression Health provides expert-fitted compression garments and soft bracing to patients, athletes, and wellness-minded consumers. We're an early-stage franchise concept building toward a national network.
The Role
You'll be the operational backbone of the franchisor team, reporting directly to the President. This is a ground-floor role: you'll write the procedures, train the franchisees, audit the standards, and lead improvement projects - then own those systems as the network scales.
Key Responsibilities
Procedures & documentation
• Own the operations manual - SOPs, work instructions, and job aids covering patient intake, claims documentation, and store workflows
• Keep procedures current as payer requirements, products, and systems change
• Improve and standardize processes as the network grows - identify what isn't working and drive the fix
Training & new-store launch
• Design and deliver training for franchise owners and store staff
• Support new-store openings end to end - pre-opening readiness, on-site launch, post-launch follow-up
• Define training content and partner with the MPR brands training team on production and delivery
Adherence Auditing & Issue Resolution
• Audit stores for adherence to brand operating standards; document findings, coach through corrections, re-verify
• Escalate systemic issues to the President with a clear recommendation
• Coach franchisees on operating best practices proactively, not only when something is out of standard
Systems Management
• Own routine data operations and record hygiene in Niko Health
• First-line support for franchisee system questions
• Maintain and report the operational scorecard; surface trends and underperformance to the President
Requirements
Qualifications
• 2+ years in healthcare operations, clinic administration, DME, or multi-unit healthcare/retail
• Proven ability to write clear process documentation
• Strong project management - you can run a multi-month workstream against external deadlines
• Coaching disposition: you can hold a standard without damaging the relationship
• Based in San Diego with ability to travel regularly to local stores
• Comfortable wearing multiple hats on a small, fast-moving team
Preferred experience includes:
• Experience training staff in a clinical or retail setting
• Healthcare accreditation experience
• Franchise or multi-unit brand-standards experience
Compensation
  • Base Salary ($95,000-$112,000) + Bonus (10% annual)

Benefits
  • Medical (78-93% paid options by MPRB), Dental, Vision, STD, LTD, AD&D, and Life
  • Vacation, Holiday, & Sick Pay
  • 401K (competitive company match)

Supervisory Responsibility
This role does not have supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, and phones. This position operates in person at our Del Mar headquarters and in the local stores in San Diego County, required in person.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit at a computer workstation and work for prolonged periods; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type
This is a full-time position. Occasional evening and weekend work may be required as job duties demand.
AAP/EEO Statement
MPRB is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
For more information about our company, visit:
Visit us at www.mprbrands.com and www.compressionhealth.com

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