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Franchise Operations Manager Jobs (NOW HIRING)

Looking for a highly motivated individual with demonstrated strength in data entry and relationship management to join as a coordinator on the Franchising and Development team. The Franchising and ...

Director-Franchise Operations

Chicago, IL · On-site

$100K - $140K/yr

The Director of Franchise Operations serves as the primary operational partner to domestic ... Drive business development for new franchise and MSA (Managed Service Agreement) club locations by ...

Looking for a highly motivated individual with demonstrated strength in data entry and relationship management to join as a coordinator on the Franchising and Development team. The Franchising and ...

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Franchise Operations Manager information

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$31K

$63.5K

$118.5K

How much do franchise operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for franchise operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

How much do franchise managers make in the US?

Franchise operations managers in the US typically earn between $60,000 and $100,000 annually, with the average around $75,000. Compensation varies based on experience, location, and the size of the franchise, and may include bonuses and benefits.

What are the main challenges faced by a Franchise Operations Manager when supporting multiple franchise locations?

One of the primary challenges for a Franchise Operations Manager is maintaining consistent brand standards and operational procedures across diverse franchise locations. This role often requires balancing the needs and personalities of different franchisees while ensuring compliance with company guidelines. Effective communication, regular site visits, and tailored support are essential to address operational issues and help franchisees succeed. Additionally, managing performance metrics and providing ongoing training can be demanding but are crucial for network-wide success.

What are Franchise Operations Managers?

Franchise Operations Managers are professionals responsible for overseeing the daily operations and performance of franchise locations within a company. They ensure that franchisees follow company standards, policies, and procedures, and provide support in areas such as marketing, training, and compliance. Their role often includes conducting site visits, offering operational guidance, and helping franchise owners improve profitability and customer satisfaction. They act as a vital link between the franchisor and individual franchisees, ensuring consistent brand quality and smooth business operations.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $130,000 annually, especially in large corporations or high-demand industries. Factors such as experience, location, industry, and company size influence compensation, with senior roles or those overseeing multiple locations earning the most.

What is the difference between Franchise Operations Manager vs Franchise Business Consultant?

AspectFranchise Operations ManagerFranchise Business Consultant
Primary RoleOversees daily franchise operations, ensures compliance, and manages franchise performanceProvides strategic advice, training, and support to franchisees to improve business performance
Work EnvironmentIn-house at franchise headquarters or regional officesOften travels to franchise locations or works remotely with franchisees
Required CredentialsBusiness management experience, industry-specific knowledge, possibly certifications in operations or franchise managementBusiness or industry expertise, consulting experience, strong communication skills

While both roles support franchise success, the Franchise Operations Manager focuses on managing daily operations and compliance, whereas the Franchise Business Consultant provides strategic guidance and support to franchisees to enhance their business performance.

What does a franchise operations manager do?

A franchise operations manager oversees the daily operations of franchise locations to ensure consistency, compliance, and performance standards. They develop and implement operational procedures, support franchisees, monitor financial performance, and ensure adherence to brand policies, often using management tools and requiring strong leadership skills.

Is ops manager higher than GM?

A Franchise Operations Manager typically oversees multiple locations and focuses on overall franchise performance, while a General Manager (GM) manages daily operations of a single location. In many organizations, the Operations Manager is a higher-level role with broader responsibilities, but the hierarchy can vary depending on the company's structure. Generally, the Operations Manager has a more strategic role compared to the more hands-on role of a GM.

What are the key skills and qualifications needed to thrive as a Franchise Operations Manager, and why are they important?

To excel as a Franchise Operations Manager, you need expertise in business management, franchise operations, and experience in the food, retail, or service industry, often supported by a relevant bachelor's degree. Familiarity with point-of-sale (POS) systems, franchise management software, and compliance regulations is essential, along with certifications like CFE (Certified Franchise Executive) being advantageous. Strong leadership, problem-solving, and communication skills help manage franchisees and drive operational excellence. These competencies are vital for maintaining brand standards, ensuring profitable franchise performance, and fostering effective collaboration across diverse teams.
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Franchise Operations Director

Franchise Operations Director

HUNTINGTON LEARNING CORPORATION

Oradell, NJ • On-site, Remote

$100K/yr

Full-time

Re-posted 11 days ago


Huntington Learning Center rating

6.2

Company rating: 6.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

7th of 21 rated private schools and tutoring


Job description

The Director of Franchise Operations oversees a team of Franchise Business Consultants with the main goal of driving franchise revenue and profitability for an educational company.
PRIMARY FUNCTIONS/RESPONSIBILITIES
Set and achieve financial goals for the department with full P &L responsibility
  • Drive customer centric focus on continually improving student results
  • Deliver world class franchisee profitability through revenue gains and cost savings
  • Develop the overall departmental business plan including budgets and KPI goals on a monthly, quarterly and annual basis; provide updates to the management team on performance
  • Partner with the marketing department to analyze and improve customer lead generation
  • Champion corporate initiatives with the franchise community
  • Attend and participate, where appropriate, In local market franchise advertising cooperative meetings
  • Act as an interdepartmental liaison

Lead the Franchise Business Consultant (FBC) Team
  • Conduct field visits with FBC's and franchisees to improve profitability, KPis and service delivery
  • Set goals and develop quarterly, monthly and weekly actions plans with each FBC to meet them; provide on- going feedback to improve performance in meeting goals
  • Partner with FBCs and their franchisees to meet marketing objectives
  • Interview, hire and train all new FBC's
  • Develop skill set with FBC's through weekly team calls, quarterly team meetings and additional follow up

Cultivate our franchisee-franchisor partnership
  • Help every member of the system work toward a growth mindset culture
  • Lead the Annual Convention and periodic regionals and local area meetings
  • Manage the Franchisee Advisory Council

Additional Responsibilities
  • Track record of delivering top financial performance
  • Demonstrate excellence in leadership
  • Strong communication skills to lead team trainings and internal meetings, write company- write messages and speak publicly to large audiences
  • Analytical approach to problem solving

  • 4 Year Degree
  • 5 to 10 years of Multi-unit experience
  • Excellent management and leadership
  • Effective ability to develop employees and give feedback
  • High energy level
  • Proficient in Microsoft Office, Excel and Sharepoint
  • Strong written and oral communication skills
  • Adept presentation, training and team building skills
  • Effective organizational and follow up skills
  • Detail oriented

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