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Director Franchise Operations Jobs (NOW HIRING)

Director-Franchise Operations

Chicago, IL · On-site

$100K - $140K/yr

The Director of Franchise Operations serves as the primary operational partner to domestic franchise owners across the UFC GYM system. This role drives revenue growth, ensures brand standard ...

Director-Franchise Operations

Chicago, IL · On-site +1

$100K - $140K/yr

The Director of Franchise Operations serves as the primary operational partner to domestic franchise owners across the UFC GYM system. This role drives revenue growth, ensures brand standard ...

Regional Director_Franchise Operations Location: California (Up to 50% Travel) Department: Franchise Operations Reports To: Senior Vice President, Franchise Operations Salary: $110k-$12k annualAbout ...

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Director Franchise Operations information

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$34K

$107.7K

$179.5K

How much do director franchise operations jobs pay per year?

As of Jul 5, 2026, the average yearly pay for director franchise operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a Director Franchise Operations job?

A Director of Franchise Operations oversees the performance and growth of franchise locations within a company. They ensure franchisees follow company standards, provide operational support, and implement strategies to improve efficiency and profitability. This role often involves training, compliance monitoring, and collaboration with various departments to drive brand consistency and success.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business activities, implementing strategies, and managing teams. It is considered a high-level position within an organization, often reporting to executive management and requiring extensive experience and leadership skills.

How much does a director of franchise operations make?

A director of franchise operations typically earns between $80,000 and $150,000 annually, depending on the industry, company size, and location. They often have extensive experience in franchise management, strong leadership skills, and may receive performance-based bonuses or stock options.

What does a director of franchise operations do?

A director of franchise operations oversees the performance and growth of franchise locations, develops operational strategies, ensures franchise compliance with company standards, and manages relationships with franchisees. They often analyze sales data, implement training programs, and coordinate with other departments to support franchise success.

What does a franchise operations manager do?

A franchise operations manager oversees the daily operations of franchise locations to ensure consistency, compliance, and performance standards. They develop operational procedures, support franchisees, monitor sales and quality metrics, and implement training programs to promote business growth and brand integrity.

What are the key skills and qualifications needed to thrive in the Director Franchise Operations position, and why are they important?

To thrive as a Director Franchise Operations, you need strong business acumen, experience in multi-unit management, and a proven track record in franchise operations—typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, franchise management software, and knowledge of compliance or franchise-specific certifications are highly beneficial. Outstanding leadership, strategic communication, and problem-solving skills set exceptional candidates apart. These abilities are critical for ensuring consistent brand standards, supporting franchisees, driving growth, and effectively leading cross-functional teams.

What are some common challenges faced by a Director Franchise Operations, and how are they typically addressed?

A Director Franchise Operations often encounters challenges such as maintaining consistency across multiple franchise locations, addressing varying local market conditions, and supporting franchisees with different levels of experience. These challenges are typically addressed through implementing robust training programs, regular performance monitoring, and frequent communication with franchise owners. Proactive relationship management and collaborative problem-solving are key to ensuring that brand standards are met while enabling franchisees to adapt to their local markets. Directors frequently work with marketing, supply chain, and legal teams to provide holistic support and to resolve operational issues efficiently.

More about Director Franchise Operations jobs
What cities are hiring for Director Franchise Operations jobs? Cities with the most Director Franchise Operations job openings:
What are the most commonly searched types of Franchise Operations jobs? The most popular types of Franchise Operations jobs are:
What states have the most Director Franchise Operations jobs? States with the most job openings for Director Franchise Operations jobs include:
Infographic showing various Director Franchise Operations job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director-Franchise Operations

Director-Franchise Operations

UFC Gym

Chicago, IL • On-site

$100K - $140K/yr

Full-time

PTO

Posted 11 days ago


UFC Gym rating

6.9

Company rating: 6.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

12th of 61 rated gym and leisure clubs


Job description

Benefits:
  • Paid time off
  • Training & development
  • Wellness resources

We empower the fighting spirit in you!
General Summary:
The Director of Franchise Operations serves as the primary operational partner to domestic franchise owners across the UFC GYM system. This role drives revenue growth, ensures brand standard execution, and strengthens franchise relationships through strategic coaching, financial oversight, and operational support.
The Director works closely with Franchise Owners to optimize performance, improve profitability, and maintain system-wide consistency. Periodic travel and in-market club visits are required. This job requires to travel to every franchise as well as leading calls with the team.
Key Responsibilities
  • Drive business development for new franchise and MSA (Managed Service Agreement) club locations by partnering with prospective and existing owners on market expansion strategy, site selection, financial viability, and operational readiness within the UFC GYM system.
  • Lead and facilitate monthly Sales and Operations Review calls focused on KPI performance, revenue growth, operational execution, and strategic alignment across the system.
  • Oversee website strategy for all Franchise and MSA clubs to ensure alignment with brand standards and revenue objectives. Partner with Marketing and Digital teams to optimize club-level website performance, user experience, and conversion funnels.
  • Collect, organize, and analyze quarterly financial statements (P&L, balance sheet, and supporting documentation) for all non-MSA franchise locations. Ensure accurate reporting, financial transparency, and proactive identification of performance trends, risks, and growth opportunities across the system.
  • Serve as the primary liaison and strategic advisor to Franchise Owners
  • Conduct weekly check-ins and lead structured monthly performance reviews
  • Analyze KPIs and financial statements (P&L, balance sheet) to identify growth opportunities
  • Support new club development including site approvals, territorial mapping, and SWOT analysis
  • Conduct regular in-market visits to ensure operational excellence and brand compliance
  • Provide coaching to improve sales, membership growth, EBITDA, and operational efficiency
  • Partner with Marketing and Digital teams to optimize website performance and revenue generation
  • Promote approved vendors and manage vendor rebate and revenue share programs
  • Support franchise training, pre-sale, and grand opening initiatives
  • Lead website strategy for all Franchise and MSA (Managed Service Agreement) clubs to ensure alignment with brand standards and revenue objectives.
  • Partner with Marketing and Digital teams to optimize club-level website performance, enhance user experience, and improve conversion rates to drive revenue growth.
    Collect, review, and analyze quarterly financial statements (P&L, balance sheet, and supporting documentation) for all non-MSA franchise locations, ensuring accurate reporting, financial transparency, and proactive identification of performance trends, risks, and growth opportunities across the system.
    Protect and uphold UFC GYM brand standards across all channels, ensuring consistency in execution, messaging, and member experience.
    Qualifications
    • Bachelor's degree preferred or 5-7 years equivalent business experience
    • 5-7+ years of multi-unit operations or General Manager experience
    • Strong financial acumen and KPI analysis skills
    • Proven leadership and relationship-building abilities
    • Advanced communication skills (written and verbal)
    • Strong Microsoft Office skills (Excel proficiency preferred)
    • Passion for fitness and alignment with the UFC GYM brand
    • Ability to travel extensively

Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to stand for up to 8 hours. The employee occasionally sits, walks, kneels and reaches with hands and arms.
  • Occasionally required to lift and/or move up to 10 lbs.

Flexible work from home options available.
Compensation: $100,000.00 - $140,000.00 per year
Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.
UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.
UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

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