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Director Franchise Operations Jobs in Michigan (NOW HIRING)

KFC

Director Level

Lanse, MI · On-site

The Director of Training is responsible for the design, preparation and delivery of all facets of ... Quick service, full-service, franchise operations and/or hospitality industry experience a plus.

Ilitch

Franchise Business Consultant

Detroit, MI

... operational excellence. Maintains an ongoing liaison between the company and franchisees or ... Maintains regular communication with Director to appraise of all pertinent issues. * Travel to and ...

Tria Company LLC

Director of Operations

Novi, MI · On-site

ABOUT THE OPPORTUNITY We are an established Burger King and Arby's franchise organization seeking a ... This opportunity is ideal for a high-performing Director of Operations, Area Coach, District ...

Tria Company LLC

Director of Operations

Flint, MI · On-site

ABOUT THE OPPORTUNITY We are an established Burger King and Arby's franchise organization seeking a ... This opportunity is ideal for a high-performing Director of Operations, Area Coach, District ...

Tria Company LLC

Director of Operations

Warren, MI · On-site

ABOUT THE OPPORTUNITY We are an established Burger King and Arby's franchise organization seeking a ... This opportunity is ideal for a high-performing Director of Operations, Area Coach, District ...

Ilitch

Franchise Business Trainee I

Detroit, MI

The primary role of this position will be to facilitate operational excellence across our non ... Maintains regular communication with the Director and keeps them apprised of all pertinent issues.

Ilitch Charities, Inc.

Director, Training

Detroit, MI · On-site

$80 - $100/hr

## Director, TrainingApplylocations: Detroit, MItime type: Full timeposted on: Posted Todayjob ... In this role, you will provide support to franchise or company operations through direction of ...

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Director Franchise Operations information

What is a director franchise operations?

A Director of Franchise Operations oversees the performance and growth of franchise locations within a company. They ensure franchisees follow company standards, provide operational support, and implement strategies to improve efficiency and profitability. This role often involves training, compliance monitoring, and collaboration with various departments to drive brand consistency and success.

What are the key skills and qualifications needed to thrive as a director franchise operations?

To thrive as a Director Franchise Operations, you need strong business acumen, experience in multi-unit management, and a proven track record in franchise operations—typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, franchise management software, and knowledge of compliance or franchise-specific certifications are highly beneficial. Outstanding leadership, strategic communication, and problem-solving skills set exceptional candidates apart. These abilities are critical for ensuring consistent brand standards, supporting franchisees, driving growth, and effectively leading cross-functional teams.

What are some common challenges faced by a director franchise operations, and how are they typically addressed?

A Director Franchise Operations often encounters challenges such as maintaining consistency across multiple franchise locations, addressing varying local market conditions, and supporting franchisees with different levels of experience. These challenges are typically addressed through implementing robust training programs, regular performance monitoring, and frequent communication with franchise owners. Proactive relationship management and collaborative problem-solving are key to ensuring that brand standards are met while enabling franchisees to adapt to their local markets. Directors frequently work with marketing, supply chain, and legal teams to provide holistic support and to resolve operational issues efficiently.

Is a director of franchise operations a high position?

A director of franchise operations is a senior management role responsible for overseeing franchise performance, implementing strategic initiatives, and ensuring brand consistency. It is considered a high-level position within an organization, often requiring extensive experience, leadership skills, and industry knowledge.

What does a director franchise operations do?

A director of franchise operations oversees the management and growth of franchise locations, ensuring they meet company standards and achieve financial targets. They develop strategies, support franchisees, and coordinate with other departments to optimize performance and compliance across the franchise network.

What does a director of franchise operations do?

A director of franchise operations oversees the performance and growth of franchise locations, develops operational strategies, ensures compliance with company standards, and supports franchisees. They often analyze sales data, implement training programs, and coordinate with other departments to optimize franchise success.

What are the most commonly searched types of Franchise Operations jobs in Michigan?

The most popular types of Franchise Operations jobs in Michigan are:

What are popular job titles related to Director Franchise Operations jobs in Michigan?

For Director Franchise Operations jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Director Franchise Operations jobs in Michigan look for?

The top searched job categories for Director Franchise Operations jobs in Michigan are:

What cities in Michigan are hiring for Director Franchise Operations jobs?

Cities in Michigan with the most Director Franchise Operations job openings:

Director Franchise Operations jobs near you
Infographic showing various Director Franchise Operations job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Director of Franchise Legal Administration

BELFOR Franchise Group

Ann Arbor, MI • On-site

Full-time

Re-posted 14 days ago

Job description

The Director of Franchise Legal Administration oversees the legal administration, compliance, documentation, and operational support functions for BELFOR Franchise Group's (BFG) 15 service-based franchise brands. This role serves as a strategic partner to Legal, Franchise Development, Operations, and Executive Leadership by managing franchise legal processes, ensuring regulatory compliance, maintaining franchise records, and driving efficiency across franchise administration functions.
Key Responsibilities
Franchise Legal Administration
  • Direct the administration and lifecycle management of franchise agreements, renewals, transfers, amendments, and terminations.
  • Maintain standardized legal processes and documentation controls through BFGs CRM.
  • Oversee franchise contract execution and document management systems.
  • Ensure the integrity, accuracy, and accessibility of franchise legal records.

Franchise Disclosure & Regulatory Compliance
  • Coordinate preparation, review, distribution, and annual updates of Franchise Disclosure Documents (FDDs).
  • Manage state registration and renewal filings and maintain compliance calendars.
  • Monitor federal, state, and international franchise regulatory requirements.
  • Partner with internal and external legal counsel to ensure ongoing compliance.

Contract & Document Management
  • Administer contract tracking system for franchise-related agreements.
  • Ensure timely processing of franchise approvals, renewals, assignments, and ownership transfers.
  • Manage legal documentation workflows and retention policies.
  • Support audits and due diligence activities related to franchise operations.

Operational Support
  • Serve as the primary liaison between Legal, Franchise Development, Finance, Marketing, and Operations teams.
  • Provide guidance regarding franchise agreement interpretation and administrative procedures.
  • Support franchise onboarding and transition processes.
  • Assist with implementation of legal policies, procedures, and training programs.

Risk Management & Governance
  • Identify administrative and compliance risks internally and within the franchise system.
  • Develop controls and reporting mechanisms to mitigate legal and operational risks.
  • Support dispute management, litigation tracking, and regulatory inquiries.
  • Maintain governance procedures related to franchise compliance and reporting.

Team Leadership
  • Lead and develop franchise legal administration staff
  • Establish departmental goals, performance metrics, and process improvement initiatives.
  • Manage relationships with internal departments, outside counsel, vendors, and regulatory agencies as needed.

Reporting & Analytics
  • Develop reports and dashboards related to franchise agreements, compliance status, and legal administration activities.
  • Monitor key performance indicators and provide regular updates to senior leadership.
  • Analyze trends and recommend improvements to franchise legal operations.

Qualifications
Education
  • Bachelor's degree in Business Administration, Legal Studies, Paralegal Studies, or a related field required.
  • Juris Doctor (JD) preferred but not required.

Experience
  • 4+ years of experience in franchise administration, legal operations, contract management, or franchise compliance.
  • Experience supporting franchisor organizations preferred.
  • Demonstrated experience managing legal documentation and compliance programs.
  • Prior leadership or people-management experience.
  • Experience working with Google Email and Documents, Microsoft Excel, Microsoft Word and CRM platforms.

Knowledge & Skills
  • Strong understanding of franchise laws, regulations, and Franchise Disclosure Documents (FDDs).
  • Expertise in contract administration and legal document management.
  • Knowledge of corporate governance and compliance practices.
  • Strong project management and organizational skills.
  • Excellent written and verbal communication abilities.
  • Proficiency with legal management software, contract lifecycle management (CLM) systems, and document management platforms.
  • Ability to manage multiple priorities in a fast-paced franchise environment.

Preferred Qualifications
  • Experience with multi-unit franchise systems.
  • Familiarity with domestic franchise compliance requirements.
  • Advanced proficiency in legal operations, workflow automation, and process improvement.

Key Performance Indicators (KPIs)
  • Accuracy and timeliness of franchise agreement processing.
  • FDD update and registration compliance rates.
  • Contract turnaround times.
  • Audit and compliance findings.
  • Reduction in administrative errors and legal risks.
  • Process efficiency improvements.
  • Stakeholder satisfaction across Legal, Development, and Operations teams.

Special Requirements
  • Evening and/or weekend work may be necessary at times to fulfill business needs.
  • Travel is limited but may be required at times.
  • Must be able to work in office in the Ann Arbor, MI location.

Disclaimer
The above statements are intended to describe the general nature and level of work being
performed by personnel assigned to this classification. They are not to be construed as an
exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All
personnel may be required to perform duties outside of their normal responsibilities from time to
time, as needed.

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