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Franchise Operations Manager Jobs in Michigan (NOW HIRING)

McDonald's

Operations Manager

Commerce, MI · On-site

Seeking full-time Operations Managers to provide leadership, coaching, direction, develop people ... This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is ...

McDonald's

Operations Manager

Southfield, MI · On-site

Seeking full-time Operations Managers to provide leadership, coaching, direction, develop people ... This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is ...

McDonald's

Operations Manager

Farmington Hills, MI · On-site

Seeking full-time Operations Managers to provide leadership, coaching, direction, develop people ... This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is ...

PIRTEK

Operations Manager

Flint, MI · On-site

$60K - $65K/yr

PIRTEK franchisees operate brick-and-mortar service centers and purpose-built mobile service units ... Each Operations Manager is provided with training opportunities, at the franchise owner ...

McDonald's

Operations Manager

Southfield, MI · On-site

Seeking full-time Operations Managers to provide leadership, coaching, direction, develop people ... This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is ...

McDonald's

Operations Manager

Garden City, MI · On-site

Seeking full-time Operations Managers to provide leadership, coaching, direction, develop people ... This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is ...

McDonald's

Operations Manager

Redford, MI · On-site

Seeking full-time Operations Managers to provide leadership, coaching, direction, develop people ... This means the independent franchisee, and not McDonald's Corporation or McDonald's USA, LLC, is ...

Socket.dev

Operations Manager

Flint, MI · On-site

$80 - $100/hr

PIRTEK franchisees operate brick‑and‑mortar service centers and purpose‑built mobile service ... Each Operations Manager is provided with training opportunities, at the franchise owner ...

New

PIRTEK Auburn Hills

Operations Manager

Flint, MI · On-site

$60K - $65K/yr

PIRTEK franchisees operate brick-and-mortar service centers and purpose-built mobile service units ... Each Operations Manager is provided with training opportunities, at the franchise owner ...

U.S. Lawns

Operations Manager

Livonia, MI · On-site

Manages all purchases * Understands and reviews the P&L Client Management * Day to day client ... Lawns franchisee. U.S. Lawns is an Equal Opportunity Employer.

U.S. Lawns

Operations Manager

Macomb, MI · On-site

Manages all purchases * Understands and reviews the P&L Client Management * Day to day client ... Lawns franchisee. U.S. Lawns is an Equal Opportunity Employer.

U.S. Lawns

Operations Manager

Troy, MI · On-site

Manages all purchases * Understands and reviews the P&L Client Management * Day to day client ... Lawns franchisee. U.S. Lawns is an Equal Opportunity Employer.

U.S. Lawns

Operations Manager

Monroe, MI · On-site

Manages all purchases * Understands and reviews the P&L Client Management * Day to day client ... Lawns franchisee. U.S. Lawns is an Equal Opportunity Employer.

Chick-fil-A

Operations Manager

Livonia, MI · On-site

$18/hr

Urgent Operations Manager Position Available! Do you thrive in a dynamic environment where teamwork ... Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators ...

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Franchise Operations Manager information

See Michigan salary details

$27K

$55.3K

$103.3K

How much do franchise operations manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for franchise operations manager in Michigan is $55,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $67,500.00 per year, depending on experience, location, and employer.

What is a franchise operations manager?

Franchise Operations Managers are professionals responsible for overseeing the daily operations and performance of franchise locations within a company. They ensure that franchisees follow company standards, policies, and procedures, and provide support in areas such as marketing, training, and compliance. Their role often includes conducting site visits, offering operational guidance, and helping franchise owners improve profitability and customer satisfaction. They act as a vital link between the franchisor and individual franchisees, ensuring consistent brand quality and smooth business operations.

What are the key skills and qualifications needed to thrive as a franchise operations manager?

To excel as a Franchise Operations Manager, you need expertise in business management, franchise operations, and experience in the food, retail, or service industry, often supported by a relevant bachelor's degree. Familiarity with point-of-sale (POS) systems, franchise management software, and compliance regulations is essential, along with certifications like CFE (Certified Franchise Executive) being advantageous. Strong leadership, problem-solving, and communication skills help manage franchisees and drive operational excellence. These competencies are vital for maintaining brand standards, ensuring profitable franchise performance, and fostering effective collaboration across diverse teams.

What are the main challenges faced by a franchise operations manager when supporting multiple franchise locations?

One of the primary challenges for a Franchise Operations Manager is maintaining consistent brand standards and operational procedures across diverse franchise locations. This role often requires balancing the needs and personalities of different franchisees while ensuring compliance with company guidelines. Effective communication, regular site visits, and tailored support are essential to address operational issues and help franchisees succeed. Additionally, managing performance metrics and providing ongoing training can be demanding but are crucial for network-wide success.

What is the difference between Franchise Operations Manager vs Franchise Business Consultant?

AspectFranchise Operations ManagerFranchise Business Consultant
Primary RoleOversees daily franchise operations, ensures compliance, and manages franchise performanceProvides strategic advice, training, and support to franchisees to improve business performance
Work EnvironmentIn-house at franchise headquarters or regional officesOften travels to franchise locations or works remotely with franchisees
Required CredentialsBusiness management experience, industry-specific knowledge, possibly certifications in operations or franchise managementBusiness or industry expertise, consulting experience, strong communication skills

While both roles support franchise success, the Franchise Operations Manager focuses on managing daily operations and compliance, whereas the Franchise Business Consultant provides strategic guidance and support to franchisees to enhance their business performance.

What are the most commonly searched types of Franchise Operations jobs in Michigan?

The most popular types of Franchise Operations jobs in Michigan are:

What are popular job titles related to Franchise Operations Manager jobs in Michigan?

For Franchise Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Franchise Operations Manager jobs in Michigan look for?

The top searched job categories for Franchise Operations Manager jobs in Michigan are:

What cities in Michigan are hiring for Franchise Operations Manager jobs?

Cities in Michigan with the most Franchise Operations Manager job openings:

Franchise Operations Manager jobs near you
Infographic showing various Franchise Operations Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,308 per year, or $26.6 per hour.

Franchise Business Coach

Ann Arbor, MI • On-site

BELFOR Franchise Group
Facilities Support Services • 51 - 200 employees
Learn more about BELFOR Franchise Groupexternal

Full-time

Re-posted 9 days ago

Job description

The Franchise Business Coach (FBC) is the main point of contact between the brand and the franchisees and is responsible for supporting franchisees for anything related to their franchise operations. In partnership, they work to understand areas of opportunities in sales, operations profitability, branding, and growth and help identify improvement plans and recommendations to be able to drive results. The FBC will train the franchisee on various topics, tools, and systems.
Primary Responsibilities:
  • Actively support 125 to 150 franchisees as the franchisees' primary point of contact.
  • Strategically prioritize support across assigned territory using a high-touch, targeted approach for underperforming units while providing scalable, high-level business development coaching for top-tier performers.
  • Coordinate and lead regular business reviews with assigned franchise owners. These reviews will cover business performance, marketing and sales, new opportunities, and any other relevant topics.
  • Build and maintain strong relationships with franchisees, to provide strategic business support, coaching, and business development.
  • In-depth knowledge of day-to-day operations of various business operating systems such as CRM's, QuickBooks and other software systems that support our franchisees' businesses.
  • Conduct deep-dive financial reviews utilizing P&L statements, COGS, and labor metrics to perform peer group benchmarking and drive unit-level profitability.
  • Lead analytical discussions with franchisees on financial and operational Key Performance Indicators (KPIs) to track and improve business performance.
  • Make regular in-person visits to assigned franchisees to further build relationships, become familiar with their territories, provide guidance on operations and business development.
  • Guide franchisees on developing and executing tailored Local Area Marketing strategies, localized digital lead generation, and community-based business development tactics.
  • Act as a neutral, diplomatic liaison between corporate leadership and franchisees to mediate operational disputes, navigate system-wide policy changes, and drive franchisee satisfaction.
  • Collaborate with the BFG internal team to plan, coordinate, and execute the Annual Convention, Regional Meetings, training events, and other company events.
  • Conduct formal, periodic brand standard audits and field visits to ensure franchisee adherence to system operating guidelines, brand identity, and safety protocols.
  • Coordinate activities to build relationships and trust between franchisees, BELFOR Property Restoration and franchisees of other BFG brands.
  • Participate in new franchisee onboarding process
  • Provide support to the Brand President, Director of Operations and Franchise Development Operations as needed
  • Available to travel approximately 25-50% of the time to meet with franchisees in person, attend internal meetings and attend industry events.
  • Perform other duties as required.

Required Attributes:
  • Clear and effective communication skills.
  • Effective time management skills.
  • Ability to train and coach.
  • Ability to self-manage and make independent decisions.
  • Outgoing personality.
  • Strong relationship development and management skills.
  • Time management and organizational skills.
  • Skilled at designing and following through on customized action plans for locations.
  • Attention to detail and commitment to follow-up.
  • Proven ability to manage complex partner dynamics, negotiate mutually beneficial outcomes, and maintain positive relationships during challenging business conversations.
  • Advanced capability to read, analyze, and interpret P&L statements, financial ratios, and operational reports to identify margin improvement opportunities.
  • Valid driver's license, clean driving record, and the ability to manage personal travel itineraries independently within company expense policies.

Education & Experience:
  • A bachelor's degree in business, operations, or a related field.
  • Minimum 3-5 years of direct experience in multi-unit operations, franchise management, or enterprise franchise coaching.

Performance Metrics:
  • Regional same-store sales (SSS) growth and systemic unit-level profit expansion across assigned territory.
  • On-time execution of scheduled business reviews, site visits, and audit remediations.

Work Environment:
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. The position has an in office requirement at the BFG Headquarters in Ann Arbor, MI
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday 8:00am-5:00pm. Occasional evening and weekend work may be required as job duties demand.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, there will be times when the employee must present to groups in a standing position.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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