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Franchise Operations Specialist Jobs (NOW HIRING)

The Franchising and Development team is responsible for working with market planning, franchisees, and partners to execute KFC US's strategic roadmap for new restaurant growth. EXPERIENCE: * BA ...

The Operations Specialist is responsible for supporting the daily operational efficiency of corporate and franchised-owned restaurants. This role involves assisting in performance management ...

Payment Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

The Operations Specialist will assist in day-to-day operations, support desk activities, merchant ... Serve as a first-line resource on the Payments Support Desk for merchant and franchisee inquiries ...

We're looking for Kitchen Operations Specialists who bring skill, focus, and heart to every shift ... Career development and leadership opportunities within a respected franchise group. * A culture ...

We're looking for Kitchen Operations Specialists who bring skill, focus, and heart to every shift ... Career development and leadership opportunities within a respected franchise group. * A culture ...

We're looking for Kitchen Operations Specialists who bring skill, focus, and heart to every shift ... Career development and leadership opportunities within a respected franchise group. * A culture ...

We're looking for Kitchen Operations Specialists who bring skill, focus, and heart to every shift ... Career development and leadership opportunities within a respected franchise group. * A culture ...

We're looking for Kitchen Operations Specialists who bring skill, focus, and heart to every shift ... Career development and leadership opportunities within a respected franchise group. * A culture ...

We're looking for Kitchen Operations Specialists who bring skill, focus, and heart to every shift ... Career development and leadership opportunities within a respected franchise group. * A culture ...

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Franchise Operations Specialist information

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$31.5K

$63K

$111.5K

How much do franchise operations specialist jobs pay per year?

As of Aug 23, 2026, the average yearly pay for franchise operations specialist in the United States is $62,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a franchise operations specialist?

A Franchise Operations Specialist is a professional responsible for supporting and overseeing the daily operations of franchise locations within a company. Their duties often include ensuring compliance with company standards, providing training and guidance to franchisees, and helping to implement operational procedures. They also analyze performance metrics, resolve operational issues, and serve as a liaison between the franchisor and franchisees. This role is essential for maintaining consistency and quality across all franchise units.

How does a franchise operations specialist support franchisees in overcoming operational challenges?

A Franchise Operations Specialist plays a key role in assisting franchisees by providing guidance on adhering to brand standards, troubleshooting day-to-day operational issues, and sharing best practices. They often conduct regular site visits, offer training, and serve as the main point of contact for operational queries. By fostering open communication and providing tailored support, they help franchisees optimize performance and ensure consistency across all locations.

What are the key skills and qualifications needed to thrive as a franchise operations specialist, and why are they important?

To thrive as a Franchise Operations Specialist, you need a solid understanding of franchise management, business operations, and compliance, often supported by a degree in business or a related field. Familiarity with CRM software, point-of-sale (POS) systems, and franchise management platforms is typically required. Exceptional communication, problem-solving, and relationship-building skills help foster strong partnerships with franchisees. These abilities are crucial for ensuring consistent brand standards, operational efficiency, and franchisee satisfaction across all locations.

What is the difference between Franchise Operations Specialist vs Franchise Development Coordinator?

AspectFranchise Operations SpecialistFranchise Development Coordinator
Primary FocusManaging existing franchise operations, ensuring compliance, and optimizing performanceIdentifying and recruiting new franchisees, supporting franchise growth
Required CredentialsExperience in operations, customer service, or management; industry-specific certificationsSales, marketing, or business development experience; industry knowledge
Work EnvironmentOffice-based, with site visits to franchise locationsOffice and field visits, focus on outreach and relationship building
Industry UsageCommonly used in franchise systems to support existing locationsUsed in franchise expansion efforts to attract new franchisees

While both roles support franchise growth, the Franchise Operations Specialist primarily focuses on managing and optimizing current franchise locations, whereas the Franchise Development Coordinator concentrates on expanding the franchise network by recruiting new franchisees.

Is operations specialist a good entry level job?

An operations specialist role can be suitable as an entry-level job, especially in industries like franchising or retail, where it involves coordinating daily activities, managing processes, and supporting team functions. It often requires strong organizational skills and may offer opportunities for skill development and career growth, making it a viable starting point for those interested in business operations.
More about Franchise Operations Specialist jobs

Who are the top companies hiring for Franchise Operations Specialist jobs?

The top employers for Franchise Operations Specialist jobs are:

Infographic showing various Franchise Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,966 per year, or $30.3 per hour.

Franchise Operations Specialist

Yum! Brands

Plano, TX

$68K - $72K/yr

Full-time

Re-posted 7 days ago


Yum! Brands rating

5.4

Company rating: 5.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Looking for a highly motivated individual with demonstrated strength in data entry and relationship management to join as a coordinator on the Franchising and Development team. The Franchising and Development team is responsible for working with market planning, franchisees, and partners to execute KFC US's  strategic roadmap for new restaurant growth.  

EXPERIENCE:

  • BA required; 2-4 years relevant work experience 
  • Solid verbal & written communication skills as well as interpersonal and organizational skills
  • Strong organizational skills, with ability to work independently and multi-task in a complex, fast-paced, and deadline-driven environment
  • High attention to detail
  • Resourceful nature, with strong customer-service orientation
  • Experience with CRM tools and financial management systems
  • Effective communicator who can present complex findings in a clear and complete manner
  • Advanced Excel skills needed and familiarity with AIS & Domo or Power BI 

Salary Range: $68,670 to $72,485 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.

The Day-to-Day:

  • Support franchisee development by owning the new unit and remodel registration process
  • Manage the remodel and new development pipelines
  • Track franchisee obligation dates at a store level and any changes to them 
  • Assist KFC US field development team to smooth/reset franchisee asset obligations 
  • Partner with KFC US field development team to register new restaurant sites
  • Drive process improvement in KFC CRM and Accounts Receivable tools
  • Manage the end to end franchise agreement process - from generation to termination

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