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Pgw Customer Service Jobs (NOW HIRING)

PGW Auto Glass

Outside Sales Representative

Portland, OR · On-site

$80K - $95K/yr

... potential customers who could benefit from PGW's products or services. · Travel within the territory, utilizing time and territory management skills to promote PGW. · Collaborate with the ...

PGW Auto Glass

Outside Sales Representative

Portland, OR · On-site

$80K - $95K/yr

... potential customers who could benefit from PGW's products or services. • Travel within the territory, utilizing time and territory management skills to promote PGW. • Collaborate with the ...

PGW Auto Glass

Outside Sales Representative

Sumner, WA · On-site

... potential customers who could benefit from PGW's products or services. · Travel within the territory, utilizing time and territory management skills to promote PGW. · Collaborate with the ...

PGW Auto Glass

Outside Sales Representative

Sumner, WA · On-site

... potential customers who could benefit from PGW's products or services. • Travel within the territory, utilizing time and territory management skills to promote PGW. • Collaborate with the ...

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Pgw Customer Service information

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How much do pgw customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for pgw customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a PGW Customer Service?

A PGW Customer Service job involves assisting customers with inquiries about their Philadelphia Gas Works (PGW) accounts, billing, payments, and service issues. Representatives help resolve complaints, set up new accounts, process payments, and provide information on energy services. Strong communication and problem-solving skills are essential for this role. Employees may work in a call center or customer service office to ensure customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive in the PGW Customer Service position?

To thrive as a PGW Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and basic office applications is typically expected. Patience, empathy, and the ability to remain calm under pressure are important soft skills for effectively handling customer inquiries and concerns. These skills are essential for delivering quality service and resolving issues efficiently in a dynamic utility services environment.

What are the most common challenges faced by PGW Customer Service representatives?

PGW Customer Service representatives often handle complex billing inquiries, service disruptions, and urgent requests from customers, which can present unique challenges. Navigating high call volumes and addressing a variety of customer concerns requires effective time management and a calm, solution-oriented approach. Additionally, representatives must stay up-to-date on company policies and energy regulations to provide accurate information and resolve issues promptly. Working through these challenges can be very rewarding, as it allows employees to make a tangible difference in customers' daily lives and contribute to the essential operation of the utility team.

How does PGW Customer Service support its employees?

PGW Customer Service supports its employees by providing training programs, a collaborative work environment, and opportunities for skill development. Employees often have access to resources such as coaching, performance feedback, and safety protocols to ensure effective job performance and job satisfaction.

What is the Pgw Customer Service hiring process?

The hiring process for Pgw Customer Service typically involves submitting an online application, completing an initial screening, participating in one or more interviews, and passing any required assessments or background checks. Candidates may also need to demonstrate strong communication skills and customer service experience during the process.

What kind of jobs does PGW Customer Service offer?

PGW Customer Service offers roles focused on assisting customers with billing, service inquiries, and account management. These positions typically require strong communication skills and may involve working in call centers or customer support environments. Job responsibilities often include resolving issues, providing information, and ensuring customer satisfaction.
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What states have the most Pgw Customer Service jobs?

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Pgw Customer Service jobs near you
Infographic showing various Pgw Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Associate

Summerville, SC • On-site

SpeeDee Oil Change and Auto Service
See more jobs at SpeeDee Oil Change and Auto Serviceexternal

$45K - $55K/yr

Other

Re-posted 7 days ago

Job description

This is a video explaining exactly who we are...well worth your time to get a better understanding of PGW:
https://www.youtube.com/watch?v=Y3Dgn9Xrq1w
Customer Service Teammate
Responsible to establish and maintain good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.
Employment Qualifications

  • Commitment to excellence at all levels of service.
  • Retail experience, automotive experience helpful.
  • Good communication skills, cheerful and friendly.
  • Enthusiastic attitude and good work ethic.
  • Basic computer and office management skills.
  • Clean and neat appearance, good telephone voice.
Principle Responsibilities & Duties
Employee Relations
  • Works to maintain a team effort of quality customer service
Customer Relations / Business Development
  • Greets the customer.
  • Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.
  • Bills out the customer.
  • Obtains any technical information from manager or tune-up technicians in response to questions from customers.
  • Presents all promotional materials to customers.
  • Maintains marketing programs including reminder cards/notices as directed by manager.
Compensation: $45,000.00 - $55,000.00 per year
How Are We Different From the Competition?
We want to be your first choice when it comes to auto care. Let's talk about the SpeeDee Service Difference:
  • Local OwnershipMost SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities.
  • Quality ServiceSpeeDee was built on a solid commitment to customer service.
  • Training and CertificationSpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repair services.
  • Multi-Point Courtesy Check and Service ReviewEvery time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus.
  • Free Top-Off ServiceTo help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.
  • Maintenance RecordsIf you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule.
  • Affordable RatesLooking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.
  • You DecideIt's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary!

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