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Pgw Customer Service Jobs in Florida (NOW HIRING)

Midas

Automotive Service Advisor

Jacksonville, FL · On-site

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... PGW operates full service automotive repair and maintenance services! Locally owned but Nationally ...

Midas

Automotive Service Advisor

Orlando, FL · On-site

$40K - $60K/yr

Free food & snacks At Midas we are dedicated to providing quality services to customer vehicles in ... PGW operates full service automotive repair and maintenance services! Locally owned but Nationally ...

Midas

Automotive Service Advisor

Jacksonville, FL · On-site

Vision insurance At Midas we are dedicated to providing quality services to customer vehicles in ... PGW operates full service automotive repair and maintenance services! Locally owned but Nationally ...

PGW Auto Glass

Customer Service Representative

Fort Myers, FL · On-site

$14.50 - $19.75/hr

Essential Job Duties: • Handles inbound customer service calls from glass shops. • Inputs orders into the order entry application. • Provide verbal and/or written correspondence as necessary to ...

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$14

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How much do pgw customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for pgw customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a PGW Customer Service?

A PGW Customer Service job involves assisting customers with inquiries about their Philadelphia Gas Works (PGW) accounts, billing, payments, and service issues. Representatives help resolve complaints, set up new accounts, process payments, and provide information on energy services. Strong communication and problem-solving skills are essential for this role. Employees may work in a call center or customer service office to ensure customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive in the PGW Customer Service position?

To thrive as a PGW Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and basic office applications is typically expected. Patience, empathy, and the ability to remain calm under pressure are important soft skills for effectively handling customer inquiries and concerns. These skills are essential for delivering quality service and resolving issues efficiently in a dynamic utility services environment.

What are the most common challenges faced by PGW Customer Service representatives?

PGW Customer Service representatives often handle complex billing inquiries, service disruptions, and urgent requests from customers, which can present unique challenges. Navigating high call volumes and addressing a variety of customer concerns requires effective time management and a calm, solution-oriented approach. Additionally, representatives must stay up-to-date on company policies and energy regulations to provide accurate information and resolve issues promptly. Working through these challenges can be very rewarding, as it allows employees to make a tangible difference in customers' daily lives and contribute to the essential operation of the utility team.

How does PGW Customer Service support its employees?

PGW Customer Service supports its employees by providing training programs, a collaborative work environment, and opportunities for skill development. Employees often have access to resources such as coaching, performance feedback, and safety protocols to ensure effective job performance and job satisfaction.

What is the Pgw Customer Service hiring process?

The hiring process for Pgw Customer Service typically involves submitting an online application, completing an initial screening, participating in one or more interviews, and passing any required assessments or background checks. Candidates may also need to demonstrate strong communication skills and customer service experience during the process.

What kind of jobs does PGW Customer Service offer?

PGW Customer Service offers roles focused on assisting customers with billing, service inquiries, and account management. These positions typically require strong communication skills and may involve working in call centers or customer support environments. Job responsibilities often include resolving issues, providing information, and ensuring customer satisfaction.

What are popular job titles related to Pgw Customer Service jobs in Florida?

For Pgw Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Pgw Customer Service jobs in Florida look for?

The top searched job categories for Pgw Customer Service jobs in Florida are:

Pgw Customer Service jobs near you
Infographic showing various Pgw Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Outside Sales Representative

PGW Auto Glass

Doral, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

PGW Auto Glass rating

4.9

Company rating: 4.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

407th of 423 rated retail wholesalers

Job description

Job Summary: As a part of our continued growth, we are looking for a dedicated and passionate Sales professional to join our team at PGW Auto Glass! As an Outside Sales Representative, you will be responsible for promoting sales within a defined territory to grow existing accounts and uncover new business. To excel in this position, you must possess strong multitasking abilities, excellent communication skills, and a high level of organization. The ideal candidate needs to be very goal-oriented and willing to work at a very fast pace while maintaining the quality and accuracy set forth in the job expectations. If you are passionate about growth and enjoy working with enthusiastic individuals, you'll love a career with us!
Key Responsibilities & Duties:
This position requires being bilingual in English and Spanish
  • Solicit, present products, and sell to both new and existing customers.
  • Gain comprehensive knowledge of PGW Auto Glass product literature to convey product information and availability to customers effectively.
  • Identify and research potential customers who could benefit from PGW's products or services.
  • Travel within the territory, utilizing time and territory management skills to promote PGW.
  • Collaborate with the operations team to deliver an exceptional service experience for our customers.
  • Establish and nurture strong relationships with customers to build trust and loyalty.
  • Provide excellent customer service by addressing concerns, answering questions, and ensuring a positive experience.
  • Continuously maintain and update the company's CRM.
  • Comply with established company policies and procedures.
  • Assume other duties as assigned.

Qualifications & Skills:
  • Must be bilingual (English / Spanish)
  • High School Graduate or G.E.D. equivalent required
  • A minimum of two years' sales and/or distribution experience preferred
  • Must possess a valid driver's license, as well as the ability to operate a Company vehicle
  • Must be able to communicate effectively with others
  • Must have the flexibility to work variable schedules
  • Must possess attention to detail while working in a timely fashion
  • Must possess organizational skills, as well as the ability to multi-task
  • Ability to work in a fast-paced environment
  • Must be able to work under various conditions with frequent interruptions
  • Must be able to work independently
  • Understanding and competence with Microsoft Office products

Work Environment & Physical Requirements (if applicable):
The employee should be able to tolerate both high and low temperature levels and occasional inclement driving conditions. A high energy level and the ability to work under pressure are essential for this role. This position requires individuals to occasionally be on their feet, except when in an office situation or driving a company vehicle.
Benefits & Compensation:
PGW offers competitive pay, 401K, medical, vision, dental, and PTO.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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