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Pgw Customer Service Jobs (NOW HIRING)

PGW Auto Glass

Outside Sales Representative

Sumner, WA · On-site

... potential customers who could benefit from PGW's products or services. • Travel within the territory, utilizing time and territory management skills to promote PGW. • Collaborate with the ...

PGW Auto Glass

Regional SIOP Manager

Cranberry Township, PA

$75K - $101K/yr

About PGW Everything Auto Glass PGW is a leading distributor and service provider in the automotive glass industry, supplying top-quality products to customers from 150 North American locations. As ...

PGW Auto Glass

Regional SIOP Manager

Cranberry Township, PA · On-site

$75K - $101K/yr

About PGW Everything Auto Glass PGW is a leading distributor and service provider in the automotive glass industry, supplying top-quality products to customers from 150 North American locations. As ...

PGW Auto Glass

Dayshift Delivery Driver

Walker, MI

$18/hr

... customer service. The ideal candidate will have a strong work ethic, attention to detail, and the ability to operate a delivery vehicle safely and efficiently in compliance with all regulations. PGW ...

PGW Auto Glass

Dayshift Delivery Driver

Walker, MI · On-site

$18/hr

... customer service. The ideal candidate will have a strong work ethic, attention to detail, and the ability to operate a delivery vehicle safely and efficiently in compliance with all regulations. PGW ...

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Pgw Customer Service information

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How much do pgw customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for pgw customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the salaries like at PGW?

The salary for a PGW Customer Service representative typically ranges from $35,000 to $50,000 annually, depending on experience and location. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher wages, often supplemented with benefits and performance bonuses.

How much does PGW pay per hour?

PGW Customer Service representatives typically earn around $15 to $20 per hour, depending on experience and location. The role may also include benefits such as health insurance and paid time off, with schedules often involving full-time hours.

What are the most common challenges faced by PGW Customer Service representatives?

PGW Customer Service representatives often handle complex billing inquiries, service disruptions, and urgent requests from customers, which can present unique challenges. Navigating high call volumes and addressing a variety of customer concerns requires effective time management and a calm, solution-oriented approach. Additionally, representatives must stay up-to-date on company policies and energy regulations to provide accurate information and resolve issues promptly. Working through these challenges can be very rewarding, as it allows employees to make a tangible difference in customers' daily lives and contribute to the essential operation of the utility team.

What are the key skills and qualifications needed to thrive in the Pgw Customer Service position, and why are they important?

To thrive as a PGW Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and basic office applications is typically expected. Patience, empathy, and the ability to remain calm under pressure are important soft skills for effectively handling customer inquiries and concerns. These skills are essential for delivering quality service and resolving issues efficiently in a dynamic utility services environment.

Are there entry-level positions at PGW?

PGW Customer Service offers entry-level positions suitable for individuals with strong communication skills and a customer-focused attitude. These roles typically require minimal prior experience and may involve training on company-specific systems and procedures.

What is a Pgw Customer Service job?

A PGW Customer Service job involves assisting customers with inquiries about their Philadelphia Gas Works (PGW) accounts, billing, payments, and service issues. Representatives help resolve complaints, set up new accounts, process payments, and provide information on energy services. Strong communication and problem-solving skills are essential for this role. Employees may work in a call center or customer service office to ensure customer satisfaction and compliance with company policies.

What qualifications do I need to work at PGW?

To work as a PGW Customer Service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service. Some roles may require familiarity with billing systems or computer skills, and a background check may be conducted during the hiring process.
More about Pgw Customer Service jobs
What cities are hiring for Pgw Customer Service jobs? Cities with the most Pgw Customer Service job openings:
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Pgw Customer Service jobs near you
Infographic showing various Pgw Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Outside Sales Representative

Outside Sales Representative

PGW Auto Glass

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

PGW Auto Glass rating

4.3

Company rating: 4.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

357th of 368 rated retail wholesalers

Job description

Job Summary: As a part of our continued growth, we are looking for a dedicated and passionate Sales professional to join our team at PGW Auto Glass! As an Outside Sales Representative, you will be responsible for promoting sales within a defined territory to grow existing accounts and uncover new business. To excel in this position, you must possess strong multitasking abilities, excellent communication skills, and a high level of organization. The ideal candidate needs to be very goal-oriented and willing to work at a very fast pace while maintaining the quality and accuracy set forth in the job expectations. If you are passionate about growth and enjoy working with enthusiastic individuals, you'll love a career with us!
Key Responsibilities & Duties:
  • Solicit, present products, and sell to both new and existing customers.
  • Gain comprehensive knowledge of PGW Auto Glass product literature to convey product information and availability to customers effectively.
  • Identify and research potential customers who could benefit from PGW's products or services.
  • Travel within the territory, utilizing time and territory management skills to promote PGW.
  • Collaborate with the operations team to deliver an exceptional service experience for our customers.
  • Establish and nurture strong relationships with customers to build trust and loyalty.
  • Provide excellent customer service by addressing concerns, answering questions, and ensuring a positive experience.
  • Continuously maintain and update the company's CRM.
  • Comply with established company policies and procedures.
  • Assume other duties as assigned.

Qualifications & Skills:
  • Must be bilingual (English / Spanish)
  • High School Graduate or G.E.D. equivalent required
  • A minimum of two years' sales and/or distribution experience preferred
  • Must possess a valid driver's license, as well as the ability to operate a Company vehicle
  • Must be able to communicate effectively with others
  • Must have the flexibility to work variable schedules
  • Must possess attention to detail while working in a timely fashion
  • Must possess organizational skills, as well as the ability to multi-task
  • Ability to work in a fast-paced environment
  • Must be able to work under various conditions with frequent interruptions
  • Must be able to work independently
  • Understanding and competence with Microsoft Office products

Work Environment & Physical Requirements (if applicable):
The employee should be able to tolerate both high and low temperature levels and occasional inclement driving conditions. A high energy level and the ability to work under pressure are essential for this role. This position requires individuals to occasionally be on their feet, except when in an office situation or driving a company vehicle.
Benefits & Compensation:
PGW offers competitive pay, 401K, medical, vision, dental, and PTO.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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