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Epic Super User Jobs (NOW HIRING)

Boston Childrens Hospital

$99K - $158K/yr

Prior experience as an Epic or EHR super-user. * Demonstrated ability to lead projects, influence stakeholders, and drive process improvements. Core Competencies * Epic application expertise ...

Laclinicahealth

Clinical Informatics Lead

Medford, OR · On-site

$120 - $160/hr

Experience as an Epic Super User, trainer, champion, or provider lead. * Epic certification or formal Epic/OCHIN training. * Experience in Federally Qualified Health Center or community health center ...

Nationwide Children's Hospital

$5.20/hr

Serves as an expert EPIC Super User. Assesses, monitors, and supports employees throughout the shift. * Facilitates direct patient care through coaching, delegation and service recovery. Provides ...

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Epic Super User information

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How much do epic super user jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for epic super user in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What is an Epic Super User?

An Epic Super User is a staff member who serves as a go-to resource during and after the implementation of the Epic electronic health record (EHR) system. They provide frontline support by assisting colleagues with system navigation, troubleshooting issues, and reinforcing best practices. Super Users receive additional training to bridge the gap between end users and the IT support team, ensuring a smooth transition and ongoing system optimization.

What are the primary responsibilities of an Epic Super User during an Epic implementation or upgrade?

Epic Super Users play a vital role during system implementations or upgrades by acting as the first line of support for their peers, answering questions, and resolving issues that arise on the floor. They often participate in training sessions, help customize workflows, and relay user feedback to the IT or project team. On a typical day, Super Users may assist with troubleshooting, conduct demonstrations, and document improvement suggestions. This hands-on involvement makes them key contributors to a smooth transition and long-term success of the Epic system in their department.

What are the key skills and qualifications needed to thrive in the Epic Super User position, and why are they important?

To thrive as an Epic Super User, you need in-depth knowledge of clinical workflows, strong problem-solving abilities, and a familiarity with healthcare information systems, ideally supported by prior clinical or technical experience. Proficiency in the Epic electronic health record (EHR) system and completion of any required Epic training or certification are typically expected. Strong communication, patience, and a collaborative approach help you effectively support colleagues and train end-users. These skills are crucial for ensuring smooth EHR adoption, resolving user issues, and optimizing clinical processes.

How to become an Epic Super User?

To become an Epic Super User, candidates typically need relevant healthcare IT experience, proficiency with Epic software, and often complete specialized Epic training or certification programs. Strong understanding of clinical workflows and technical skills are essential for this role.
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Epic Super User jobs near you
Infographic showing various Epic Super User job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 90% Full Time, 5% Part Time, and 4% Contract. Highlights an 73% Physical, 4% Hybrid, and 23% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.

Medical Assistant-Senior (HOPD Neurosurgery Clinics)

UT Health San Antonio

San Antonio, TX • On-site

$14.75 - $19/hr

Full-time

Posted 18 days ago

UT Health San Antonio rating

7.3

Company rating: 7.3 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

370th of 629 rated colleges and universities

Job description

Under limited supervision, responsible for general clinical duties such as taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site. May perform some administrative duties and support the documentation of patient records as dictated by the physician or provider.
  • Supports the mission, vision and patient promise throughout all interactions.
  • Communicates effectively, written and verbally.
  • Possess analytical thinking - this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
  • Participates as an integral part of the interdisciplinary healthcare team in providing the highest quality of care to the patient the UT Health Way.
  • Knowledge of EPIC software; may be required to be EPIC super user.
  • Meets all training and competency requirements.

EDUCATION:

High School Diploma or GED equivalent required. Completion of an accredited MA program required.

EXPEREINCE:

Five (5) years of directly-related experience as a Medical Assistant is required.  

LICENSES/CERTIFICATIONS:

Active CPR/BLS required.

Active CMA or RMA required.

  • Intakes patients by obtaining vital signs and weight.
  • Obtains history, chief complaint, medications, allergies and documents appropriately in the EMR.
  • Report all pertinent findings to Physicians.
  • Manages patient appointments according to the Physician's schedules and protocols.
  • Answers messages from patients by clinic policy.
  • Handle all medication refills or request via clinic policy.
  • Prepares charts as necessary for next scheduled clinic, provide physician with all necessary test results, lab results and medical records as requested.
  • Communicate all necessary patient information to physician in a timely manner.
  • Handles and answers external as well as internal phone calls and assists in department call center transferring calls to the appropriate departments.
  • Provides in-service training and precepts Medical Assistants.
  • Participates in developing best practices in clinical workflows.
  • Performs Point of Care Testing (POCT), documents and reports clinical findings to Registered Nurse (RN) in charge and/or Provider.
  • Performs all other duties as assigned.

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