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Flexible Epic Super User Jobs (NOW HIRING)

Insight Global

EPIC Provider Super User

Sarasota, FL · On-site

$75/hr

EPIC PROVIDER SUPER USERS Pay Rate: $75/hr Duration: 3 months (5-7 WEEKS) Start Date: August 3rd ... user issues, reinforcing training, and escalating issues to the command center as needed.

West Virginia University Health System

... be flexible in response to changes in work volume, staff and scheduling changes. 4. Ability to work successfully under highly stressful conditions and capable of adapting to varying workloads and ...

WVU Medicine

Orchard Park Epic Super User

Wheeling, WV · On-site

... be flexible in response to changes in work volume, staff and scheduling changes. 4. Ability to work successfully under highly stressful conditions and capable of adapting to varying workloads and ...

STI

Epic Credentialed Principal Trainer

Epic Credentialed Principal Trainer Remote/Raleigh/Durham, NC 12 Months Experienced Epic-credentialed Principal Trainer (PT) needed for clinical end user, super user, and train-the-trainer training.

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How much do flexible epic super user jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for flexible epic super user in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What is a Flexible Epic Super User?

A Flexible Epic Super User is a healthcare professional who has advanced knowledge of the Epic electronic health record (EHR) system and provides support to other users within their organization. They are called 'flexible' because they can assist in different departments or roles, adapting to various workflows and needs. Their responsibilities often include training staff, troubleshooting issues, and helping optimize the use of Epic software. Super Users act as a bridge between end users and the IT or Epic support teams, ensuring smooth system adoption and use. This role is critical during Epic implementations or system upgrades.

What are the key skills and qualifications needed to thrive as a Flexible Epic Super User, and why are they important?

To thrive as a Flexible Epic Super User, you need in-depth knowledge of Epic electronic health record (EHR) workflows, problem-solving abilities, and previous experience in a healthcare setting. Familiarity with Epic modules, user support tools, and possibly Epic certification are typically required. Strong communication, patience, and the ability to train and support diverse users are standout soft skills. These competencies are important to ensure efficient EHR usage, smooth system adoption, and ongoing user satisfaction across healthcare teams.

How does a Flexible Epic Super User typically collaborate with clinical and IT teams to support system adoption?

As a Flexible Epic Super User, you play a crucial role in bridging the gap between clinical staff and IT professionals. You'll regularly provide hands-on support and training to end-users, troubleshoot workflow issues, and relay feedback to the IT team for system enhancements. Collaborative efforts include attending meetings, facilitating communication across departments, and ensuring that updates or changes in Epic are effectively communicated and implemented. This cross-functional collaboration is essential to smooth system adoption and optimal use of Epic in the healthcare setting.

What is the difference between Flexible Epic Super User vs Epic Analyst?

AspectFlexible Epic Super UserEpic Analyst
CredentialsEpic certifications, super user trainingEpic certifications, analyst training
Work EnvironmentEnd-user support, training, system optimizationSystem analysis, workflow design, data reporting
Employer & IndustryHospitals, healthcare providers using EpicHealthcare organizations implementing Epic

Flexible Epic Super Users focus on supporting end-users and optimizing Epic workflows, while Epic Analysts handle system analysis, data reporting, and workflow design. Both roles require Epic certifications and are integral in healthcare IT environments, but their daily tasks and focus areas differ.

More about Flexible Epic Super User jobs
What cities are hiring for Flexible Epic Super User jobs? Cities with the most Flexible Epic Super User job openings:
What are the most commonly searched types of Epic Super User jobs? The most popular types of Epic Super User jobs are:
What states have the most Flexible Epic Super User jobs? States with the most job openings for Flexible Epic Super User jobs include:
What job categories do people searching Flexible Epic Super User jobs look for? The top searched job categories for Flexible Epic Super User jobs are:
Flexible Epic Super User jobs near you
Infographic showing various Flexible Epic Super User job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 75% Full Time, 10% Part Time, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.

Epic Credentialed Trainer and Super User Lead

InstantServe LLC

Remote

Full-time

Posted yesterday

New

Job description

Job Title: Epic Credentialed Trainer & Super User Lead
Duration: 6 months
Estimated Start Date: August 24, 2026
Job Summary
The Epic Credentialed Trainer & Super User Lead is responsible for delivering Epic training, supporting Super Users, coordinating with Epic analysts and application managers, developing training materials, and providing end-user support. The role serves as a bridge between frontline clinical staff and the Health IT (HIT) team to ensure successful Epic adoption and optimization.
Key Responsibilities Training & Education
• Deliver classroom and virtual Epic training sessions.
• Conduct one-on-one and group training.
• Develop educational materials including:
o Tip sheets
o Learning modules
o Video-based training
• Facilitate meetings and perform training needs assessments.
• Manage the Epic training environment and maintain realistic patient data.
• Assess Super User competency through quizzes and workflow evaluations.
Super User Program
• Serve as the primary liaison between Epic IT and Super Users.
• Maintain Super User rosters and track participation.
• Coordinate communications, release notes, and workflow updates.
• Expand and strengthen the Super User program.
Operational Support
• Provide on-site "elbow support" during Epic go-lives and upgrades.
• Escalate technical issues and workflow gaps to Epic Analysts.
• Collaborate with stakeholders, analysts, managers, and clinical operations teams.
• Coordinate training initiatives and communication efforts.
• Document meeting agendas and minutes.
Required QualificationsEpic Experience
• Epic Credentialed Trainer or Epic Analyst experience.
• Must complete Epic Credentialing (if not already completed) within the required timeframe.
• Experience serving as an Epic Super User during implementation or optimization.
Education
• Bachelor's degree in:
o Healthcare Administration
o Education
o Information Technology
o Nursing
o Related field
• Associate's degree plus significant Epic/clinical experience may be considered.
Experience
• 2-3 years in a healthcare operational or clinical setting.
• 1-2 years of daily hands-on Epic EHR experience.
• Minimum 1 year delivering classroom or peer training (healthcare IT preferred).
• Clinical license preferred (active or former).
Technical Skills
• Advanced Microsoft Office (Word, Excel, PowerPoint).
• Learning Management Systems (LMS).
• Knowledge of Epic modules such as:
o EpicCare Ambulatory
o Inpatient
o Cadence
o Resolute
• Instructional design and adult learning principles.
• Healthcare workflows and HIPAA.
• Change management.
• Technical troubleshooting.
• Curriculum development.
• Strong presentation and facilitation skills.
• Excellent communication and stakeholder management.
Working Conditions
• Flexible schedule during go-lives (evenings, nights, weekends).
• Travel to healthcare facilities may be required.
• Ability to stand for extended classroom sessions and provide floor support.
• Extended computer work for curriculum development and virtual support.
InstantServe logo

About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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