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Full Time Epic Super User Jobs (NOW HIRING)

Boston Childrens Hospital

$99K - $158K/yr

... super-user or within healthcare operational environments.

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Full Time Epic Super User information

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How much do full time epic super user jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time epic super user in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What is the difference between Full Time Epic Super User vs Epic Analyst?

AspectFull Time Epic Super UserEpic Analyst
CredentialsEpic certifications, healthcare IT experienceEpic certifications, healthcare IT experience
Work EnvironmentEnd-user support, training, system optimizationSystem analysis, configuration, workflow design
Employer & IndustryHospitals, healthcare providers using EpicHospitals, healthcare organizations implementing Epic

The Full Time Epic Super User primarily supports end-users, providing training and troubleshooting within healthcare settings. In contrast, an Epic Analyst focuses on system analysis, configuration, and workflow improvements. Both roles require Epic certifications and healthcare IT experience, but their daily tasks and focus areas differ, making each essential for successful Epic system deployment and operation.

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Full Time Epic Super User jobs near you
Infographic showing various Full Time Epic Super User job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 90% Full Time, 5% Part Time, and 4% Contract. Highlights an 73% Physical, 4% Hybrid, and 23% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.

SR IT EPIC ANALYST Cadence/Referrals

Boston Childrens Hospital

On-site, Remote

$99K - $158K/yr

Full-time

Re-posted 19 days ago

Job description

Job Posting Description
Position Summary
Serves as a senior Epic application subject matter expert responsible for the design, build, testing, implementation, integration, and ongoing support of Epic applications and related operational processes. Works closely with operational leaders, IT teams, vendors, and stakeholders to develop solutions that support clinical, financial, and operational workflows. Leads complex projects, integrations, and system enhancements while mentoring junior team members and supporting organizational initiatives.
Key Responsibilities
• Serve as a senior resource and subject matter expert for Epic applications, workflows, integrations, and operational processes.
• Independently manage Epic design, configuration, testing, implementation, optimization, and support activities for complex initiatives and integrations involving Epic and non-Epic systems.
• Collaborate with operational and technical stakeholders to analyze workflows, identify root causes of issues, recommend solutions, and implement system improvements.
• Lead troubleshooting efforts for complex tickets, enhancements, integrations, and cross-functional system issues.
• Perform advanced Epic builds, configurations, customizations, and modifications including security changes, order sets, templates, scheduling logic, provider setup, and integrated workflows.
• Coordinate and manage integrations with third-party vendors and internal applications ensuring successful interoperability and functionality.
• Participate in system upgrades, release management, integrated testing, maintenance, and enhancement prioritization.
• Communicate project updates, risks, milestones, and recommendations to leadership, operational teams, and end users.
• Support user training efforts, develop training materials, and provide guidance to super users and operational leaders.
• Mentor junior analysts and provide leadership on best practices, operational processes, and project execution.
• Participate in professional development activities including Epic training, certifications, conferences, and industry forums.
Education
• Bachelor's Degree required OR
• Associate's Degree with 2 additional years of related experience OR
• High School Diploma/GED with 4 additional years of related experience.
Required Certifications
  • Epic Cadence
  • Epic Referrals
Preferred Certifications
• Lean Six Sigma Green Belt.
• Additional ancillary Epic certifications.
Required Experience
• Minimum 3 years of Epic Cadence and Referral application support and/or implementation experience performing builds and configurations within targeted Epic applications.
• Experience supporting operational workflows, troubleshooting complex issues, system analysis, integrations, and user support.
• Experience presenting technical information to stakeholders and training end users.
Preferred Experience
• 5+ years of Epic Cadence and Referral application support and build experience.
• Experience supporting hospital revenue cycle, patient scheduling, finance/billing, or related healthcare operational areas.
• Experience working as an Epic super-user or within healthcare operational environments.

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