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Epic Willow Jobs (NOW HIRING)

Baptist Health Care

Epic Willow Analyst

Pensacola, FL · On-site

The Epic Willow Analyst is responsible for the design, implementation, optimization, maintenance, and support of Epic Willow Pharmacy applications across the organization. The role serves as the ...

ClinDCast LLC

Epic Willow Analyst

Albany, NY · Remote

Overview An Epic Willow Analyst specializes in optimizing and supporting the Epic Willow modules (pharmacy-related systems in Epic EHR) through design, configuration, implementation, and ...

Resource Point LLC

Epic Willow Analyst

Rockledge, FL · On-site

Epic Willow Analyst Location: Rockledge, FL / Hybrid Duration: 6+ Months Contract Description: Client has an immediate need in Rockledge, FL that is seeking an Epic Willow Analyst to support ...

Baptist Health Care

Epic Willow Analyst

Pensacola, FL · On-site

The Epic Willow Analyst is responsible for the design, implementation, optimization, maintenance, and support of Epic Willow Pharmacy applications across the organization. The role serves as the ...

Cardamom Health

Epic Willow Analyst

About the Role We're looking for an experienced Epic Willow Analyst to join our Managed Services team. This is a full-time role , and we're open to both Willow Inpatient and Willow Ambulatory ...

Medasource

Epic Willow Inventory Analyst

Sacramento, CA · On-site

$70/hr

Epic Application Analyst - Willow Inventory Hourly/Salary Compensation Range: up to $70/hr for meeting all required preferred skill sets Location: Remote; local candidates preferred for occasional ...

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How much do epic willow jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for epic willow in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What is an Epic Willow?

An Epic Willow job involves working with the pharmacy module of the Epic electronic health record (EHR) system. Professionals in this role configure, optimize, and support the Willow application to ensure efficient medication management within healthcare settings. They collaborate with pharmacists, IT teams, and clinical staff to streamline workflows, maintain compliance, and enhance patient safety. Epic Willow analysts or trainers may also be responsible for troubleshooting issues, implementing upgrades, and providing user training. Certification in Epic Willow is often required for this role.

What are some typical challenges faced by Epic Willow analysts in a hospital setting?

Epic Willow analysts in hospitals often encounter challenges related to aligning complex pharmacy workflows with Epic system functionality, keeping pace with frequent software updates, and ensuring regulatory compliance. They must coordinate between pharmacy staff, IT teams, and end users to gather requirements, troubleshoot issues, and provide ongoing support. Analysts are frequently involved in system upgrades and new feature rollouts, requiring them to manage multiple priorities and adapt quickly to changes. Successfully overcoming these challenges not only enhances patient safety but also contributes to the efficiency of pharmacy operations and provides ongoing opportunities for professional development.

What are the key skills and qualifications needed to thrive in the Epic Willow position, and why are they important?

To thrive as an Epic Willow analyst, you need a thorough understanding of hospital pharmacy workflows, medication management, and Epic Willow EHR module functionalities, often supported by healthcare or pharmacy IT experience and Epic Willow certification. Proficiency with Epic's suite of tools, medication order entry systems, and database platforms is essential for system build and optimization. Strong problem-solving skills, attention to detail, and effective communication are vital for collaborating with pharmacy staff and IT teams. These skills ensure efficient implementation, customization, and support of pharmacy software to enhance patient safety and process efficiency.

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Epic Willow jobs near you
Infographic showing various Epic Willow job openings in the United States as of August 2026, with employment types broken down into 3% Locum Tenens, 2% As Needed, 71% Full Time, 11% Part Time, and 13% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.

Epic Willow Analyst

Baptist Health Care

Pensacola, FL • On-site

Full-time

Re-posted 3 days ago

Job description


The Epic Willow Analyst is responsible for the design, implementation, optimization, maintenance, and support of
Epic Willow Pharmacy applications across the organization. The role serves as the primary application and
workflow expert for pharmacy-related Epic functionality, ensuring that system design supports safe, efficient,
compliant, and patient-centered medication management processes. The Epic Willow Analyst partners closely
with pharmacy leadership, pharmacists, physicians, nursing teams, clinical informatics, operational stakeholders,
and information technology teams to translate clinical and business requirements into effective Epic solutions.
The Analyst is responsible for application configuration, troubleshooting, testing, workflow optimization,
implementation support, and ongoing enhancement of Epic Willow applications while promoting medication
safety, regulatory compliance, operational excellence, and user satisfaction.
Responsibilities
  • Designs, configures, tests, implements, and maintains Epic Willow Inpatient and/or Willow Ambulatory
    applications. Translates pharmacy operational, clinical, and regulatory requirements into Epic system design and functionality. Configures medication records, formularies, medication order workflows, dispensing workflows, verification processes, clinical monitoring workflows, and pharmacy operational settings. Develops and maintains detailed application documentation, design specifications, build records, and support materials. Ensures application build aligns with organizational standards, pharmacy best practices, and Epic recommended workflows.
  • Collaborates with pharmacy leaders and frontline pharmacists to evaluate existing workflows
    and identify improvement opportunities. Analyzes medication-use processes to improve efficiency,
    compliance, and patient safety. Supports optimization initiatives involving prescribing, verification,
    dispensing, administration, inventory, and medication monitoring workflows. Recommends workflow and system enhancements that improve user experience and operational performance. Promotes standardization of pharmacy workflows across care settings where appropriate.
  • Provides advanced application support for Epic Willow users and pharmacy operations. Investigates,
    troubleshoots, and resolves application issues, incidents, defects, and workflow concerns. Performs root cause analysis and implements sustainable solutions to recurring problems. Monitors application performance and proactively identify issues that may affect clinical operations. Coordinates with Epic Technical Services, third party vendors, and internal IT teams to resolve complex issues.
  • Develops, executes, and documents unit, integrated, regression, and user acceptance testing
    activities. Validates application functionality during implementations, upgrades, enhancements, and
    maintenance releases. Creates testing scenarios that accurately reflect pharmacy and medication
    management workflows. Ensures system changes meet operational requirements, patient safety standards, and regulatory expectations. Supports release management and change control processes.
  • Participates in Epic implementations, acquisitions, expansions, upgrades, and optimization
    initiatives. Supports project planning, workflow design sessions, and implementation activities. Provides go-live support, stabilization assistance, and command center coverage as needed. Delivers at-the-elbow support to pharmacists, providers, and clinical staff during deployment activities. Assists with post-implementation assessments and continuous improvement efforts.
  • Serves as a liaison between pharmacy operations, clinical departments, and information technology
    teams. Engages stakeholders to understand operational challenges and translate requirements into system solutions. Provides subject matter expertise related to pharmacy workflows, medication management, and Epic Willow functionality. Participates in interdisciplinary committees, governance structures, and workflow review sessions. Facilitates consensus among stakeholders regarding workflow design and system configuration decisions.
  • Ensures application functionality supports medication safety initiatives and evidence-based practices. Support compliance with applicable pharmacy regulations, accreditation standards, and organizational
    policies. Collaborates with medication safety, quality, and compliance teams on system-related
    initiatives. Maintains documentation supporting audits, regulatory reviews, and accreditation activities. Assists in evaluating system impacts related to regulatory or clinical practice changes.
  • Monitors application utilization, workflow effectiveness, and performance metrics. Identifies opportunities to improve system functionality, operational efficiency, and user satisfaction. Participates in governance and optimization initiatives to maximize value from Epic investments. Recommends enhancements that support organizational strategic objectives and patient care goals. Stays current on Epic developments, pharmacy technology advancements, and industry best practices.
  • Assists in other duties as assigned to support the operational needs of the department and organization.
  • May be required to remain on campus immediately before, during, and after severe weather and/or disasters.

Qualifications
  • 3 years of pharmacy practice, pharmacy informatics, healthcare technology, or Epic application
    support experience, required.
  • 1 year of experience analyzing operational requirements and translating them into technology
    solutions, required.
  • 1 year of Epic application analyst experience, preferred.
  • 1 year of completion in ASHP accredited PGY-1 and/or PGY-2 Residency program, preferred.
  • 3 years of pharmacy informatics or clinical informatics experience, preferred.
  • 1 year of experience supporting Epic implementations, upgrades, and optimization initiatives, preferred.
  • Licensed pharmacist in the of Florida, required.
  • Epic certification or ability to attain Epic certification(s) in assigned module(s) within a defined timeframe determined at time of hire.

As part of our selection process, candidates being considered for this position will be required to complete a Sphinx Assessment, which is used to evaluate job-related competencies and determine overall suitability for the role. Successful completion of the assessment is a required component of the hiring process.
This position also requires active participation in various phases of the Epic application lifecycle, including but not limited to implementation, go-live support, stabilization, optimization, and system upgrades. Candidates must be willing and able to accommodate the demands associated with these activities, which may include:
  • This position operates in a hybrid work environment and may require a minimum of 25% onsite presence to support operational and business needs.
  • Working additional hours outside of regularly scheduled business hours, including evenings and weekends, as project needs dictate.
  • Participating in on-site go-live and support activities across multiple organizational locations.
  • Traveling occasionally for Epic training, certification, project meetings, or other work-related purposes, including travel outside of the state.
  • Traveling between organizational facilities to provide operational, project, and end-user support.

Candidates should be prepared to maintain flexibility in their schedules to support critical project milestones and organizational operational needs.
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse
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About Baptist Health Care

Sourced by ZipRecruiter

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pensacola, FL, US

Year founded

1951

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