Epic Super User Jobs in Iowa (NOW HIRING)

Description
University of Iowa Health Care, Department of Ophthalmology and Visual Sciences, is seeking a 100% Ophthalmic Clinical Specialist I to perform technical and optical testing as a portion of the complete ocular exam, in addition to obtaining patient histories, meds and allergies for the supervising physician. This position will work an 8 hour shift between the hours of 8:00 am - 5:00 pm, Monday through Friday.
The Department of Ophthalmology and Visual Sciences intends to hire at either the Ophthalmic Technician, non-COA certified classification, or Ophthalmic Clinical Specialist I, COA certified classification, based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for or indicate both.
Duties to include:

• Demonstrate refraction competency with optometrist.
• Transpose spectacle prescriptions from minus to plus cylinder.
• Responsible for knowing basic pharmacology of ocular medications, instilling multiple diagnostic drops during the exam, per protocol.
• Perform manual keratometery testing.
• Answers phone calls, triages patient complaints, working them into clinic as needed.
• Able to perform advanced applanation tonometry for corneal irregularity problems, or patients with high astigmatism.
• Assist with ocular specimen collection using various types of media for microbiology.
• Maintains technological equipment, calling for repairs and troubleshooting as needed. Maintains equipment as needed by changing bulbs, arranging repairs.
• Assists physicians with procedures including obtaining cultures, tap and injection procedures.
• Assists physician with scheduling procedures.
• Ensure that quality control testing is complete and documented.
• Participate in interview process for new hires and provide feedback.
• Consult with the clinic leadership regarding staffing for the day and week.
• Address patient complaints or be a resource for service recovery.
• Function as an Epic super user.
• Train other staff.

University of Iowa Health Care-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®
External hires only, in addition to your base salary, we are offering a sign-on incentive of $1,500, payable in one installment. The payment will be made on the first of the month following completion of 60 days of employment. Should you terminate employment within 24 months, you will be responsible for the prorated repayment of the sign-on incentive. The signed agreement will be processed upon hire. Current UI employees are not eligible.
Percent of Time: 100%
Schedule: Preferred schedule Monday - Friday, 8:00a-5:00p. Schedule may be modified to fit candidate and clinic needs.
Location: UI Health Care, Iowa City
Rotations: N/A
On Campus: This position is performed fully on campus.
Pay Grade: 9 (GC84), 10 (GC82)
Qualifications
COA Certified ( Ophthalmic Clinical Specialist I) Minimum Eligibility Requirements :

• Three years of health care experience involving direct patient care including some use and maintenance of specialized medical equipment , or a combination of related education and experience.
• COA certification through JCAHPO
• Excellent verbal and written communication skills
• Demonstrated leadership qualities and abilities

Non-COA Certified ( Ophthalmic Technician) Minimum Eligibility Requirements:

• Three years of health care experience involving direct patient care including some use and maintenance of specialized medical equipment with at least one year of the prior experience at the level of a Clinical Technician II or equivalent, or a combination of related education and experience.

COA Certified ( Ophthalmic Clinical Specialist I) DESIRABLE QUALIFICATIONS:

• 18 months of ophthalmic patient care
• COA certification through JCAHPO (if not COA certified)
• COT certification through JCAHPO (if COA certified)
• Pediatric experience is highly desirable

Non-COA Certified ( Ophthalmic Technician) DESIRED QUALIFICATIONS

• Experience with Medical Terminology
• Experience with Public Contact/Customer Service
• Eye Clinic Experience
• JCAHPO certified (COA) within 18 months of hire, and maintain certification.

POSITION & APPLICATION DETAILS
Resume is preferred to be considered for an interview. Applicants must upload the document and mark it as a "relevant file" to the submission.
Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. This position is not eligible for University sponsorship for employment authorization.
For additional questions, please contact Lydia Davidson, HR Generalist, at lydia-davidson@uiowa.edu.
The Department of Ophthalmology and Visual Sciences intends to hire at either the Ophthalmic Technician, non-COA certified classification, or Ophthalmic Clinical Specialist I, COA certified classification, based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for or indicate both.