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Remote Epic Super User Jobs in Iowa (NOW HIRING)

Deloitte

Epic Denials Manager

Davenport, IA · Remote

This is a remote role with minimal travel requirements. A successful candidate would possess these ... Proactively manages access scorecards including user quality, productivity and team performance ...

Deloitte

Epic Denials Manager

Des Moines, IA · Remote

This is a remote role with minimal travel requirements. A successful candidate would possess these ... Proactively manages access scorecards including user quality, productivity and team performance ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Gainbridge Super League (women), USL Championship (men), and USL League One (men); two pre ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Gainbridge Super League (women), USL Championship (men), and USL League One (men); two pre ...

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Remote Epic Super User information

What is a Remote Epic Super User?

A Remote Epic Super User is an experienced healthcare professional who specializes in using the Epic electronic health record (EHR) system and provides advanced support and training to other users, typically from a remote location. They serve as a bridge between the IT department and clinical staff, helping to troubleshoot issues, optimize workflows, and facilitate the adoption of new Epic features. Remote Epic Super Users play a crucial role in ensuring efficient and effective use of the Epic system across healthcare organizations, especially during system upgrades or new implementations.

What does a Remote Epic Super User do?

As a Remote Epic Super User, you’ll play a crucial role in bridging the gap between clinical staff and IT during system updates or new Epic module rollouts. Your responsibilities often include providing remote training, answering user questions, troubleshooting issues, and gathering feedback from end-users to relay back to the IT team. You’ll collaborate closely with both clinical departments and technical teams to ensure a smooth transition, often participating in virtual meetings and documentation efforts. This role requires strong communication skills and the ability to adapt support strategies to remote environments, ensuring staff feel confident using Epic even when working at a distance.

What are the key skills and qualifications needed to thrive as a Remote Epic Super User?

To thrive as a Remote Epic Super User, you need in-depth knowledge of Epic EHR systems, clinical workflows, and healthcare operations, typically supported by relevant healthcare or IT experience. Familiarity with Epic modules, user support tools, and completion of Epic Super User training or certification is often required. Strong communication, problem-solving skills, and patience are vital for effectively assisting end-users and facilitating adoption remotely. These skills ensure efficient system utilization, minimize disruptions, and support the delivery of quality patient care.

What is the difference between Remote Epic Super User vs Remote Epic Analyst?

AspectRemote Epic Super UserRemote Epic Analyst
CredentialsEpic certifications, Epic-specific trainingEpic certifications, often similar training
Work EnvironmentEnd-user support, system optimizationData analysis, reporting, system configuration
Industry UsageHealthcare, hospitals using Epic systemsHealthcare, hospitals, and clinics using Epic
Search/Comparison IntentUnderstanding support roles in Epic systemsUnderstanding analysis and reporting roles in Epic

The Remote Epic Super User primarily focuses on supporting end-users and optimizing Epic system usage, while the Remote Epic Analyst concentrates on data analysis, reporting, and system configuration. Both roles require Epic certifications and are vital in healthcare settings using Epic software, but they differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Epic Super User jobs in Iowa?

For Remote Epic Super User jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Epic Super User jobs in Iowa look for?

The top searched job categories for Remote Epic Super User jobs in Iowa are:

What cities in Iowa are hiring for Remote Epic Super User jobs?

Cities in Iowa with the most Remote Epic Super User job openings:

Remote Epic Super User jobs near you

Application Developer - Epic Cadence/Referrals

The University Of Iowa

Iowa City, IA • On-site, Remote

Full-time

PTO

Posted 4 days ago

University Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

466th of 627 rated colleges and universities

Job description

This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. 

This position will provide workflow analysis, optimization, application build, testing and implementation of Epic System software related to the Epic Cadence (Scheduling) and Epic Referrals applications.  This position includes working with Project Management groups, key stakeholders, vendors, contactors, and end users regularly.

Position Responsibilities: 

Analysis/Design

  • Research system solutions
  • Collaborate with subject matter experts to analyze workflows and develop application design
  • Create functional/technical specifications for system build and complex integrated systems
  • Demonstrate features to the user community and assess applicability, impact and value

 Implementation

  • Configure and customize applications 
  • Review the application build for efficiency, completeness, and correctness
  • Develop and maintain testing scripts for execution during special update and system upgrade cycles
  • Perform unit and integrated testing of assigned application workflows
  • Understand and adhere to Change Management policies and procedures
  • Understand and adhere to IT Security policies and procedures

 Support and Maintenance

  • Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role
  • Troubleshoot/debug and identify malfunctioning systems. Implement fixes
  • Resolve complex system problems through participation in 24 x 7 on-call rotations
  • Document system design and build
  • Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences
  • Evaluate system upgrades to identify new functionality

 Project Management

  • Create work plans and provide oversight for assigned projects
  • Monitor and report progress of work plans 

Business Analysis

  • Translate system and end user request into business solutions

 Leadership/Staff Management/Financial Responsibilities

  • Offer mentoring for staff and leadership in a specific area of expertise

Health Care Information Services (HCIS): Provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research.

HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff

Pay Grade: 4B https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits

Percent of Time:  100%

Location: 3281 Ridgeway Drive, Coralville, IA

Staff Type: Professional & Scientific

Type of Position: Regular

Education Required:

  • Bachelor's degree in a related field or an equivalent combination of education and related application development/support experience
  • Certification must be obtained within 30 days after the corresponding EPIC class ends. In cases where an employee cannot meet this timeframe, they should work with their supervisor to establish an approved plan for completion.

Required Qualifications:

  • Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, preferably healthcare, 3-5 years of experience for an Application Developer role

  • Driver's License and ability to meet UI Fleet Safety Standards

  • Experience contributing to an integrated information system implementation cycle though areas such as design, workflow analysis, build, training, implementation, testing, and support

  • Experience working with application owners and/or vendors to define system requirements, integration requirements and understand business needs

  • Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build

  • Demonstrated knowledge of and experience with basic project management

  • Ability to communicate effectively both verbally and in writing with technical and non-technical staff

Desirable Qualifications: 

  • Experience supporting an EHR in an ambulatory or hospital setting
  • Experience with any of the following workflows: patient scheduling, referrals, prior authorization
  • Epic certification/accreditation related but not limited to the following Epic Cadence, Epic Referrals 
  • Demonstrated ability using tools for customizing vendor application software 
  • Experience collaborating with technical and non-technical staff on system implementation projects
  • Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration
  • Proven ability to write application test scripts

To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

This position is not eligible for University sponsorship for employment authorization.

For additional questions contact Trisha Gardner at Trisha-Gardner@uiowa.edu 

Additional Information
  • Classification Title: Application Developer
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
  • Work Modality Options: On Campus, Hybrid within Iowa, Remote within Iowa
Compensation
  • Pay Level: 4B
  • Starting Salary Minimum: 58,876
Contact Information
  • Organization: Healthcare
  • Contact Name: Trisha Gardner
  • Contact Email: Trisha-Gardner@uiowa.edu

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