The Epic Revenue Cycle System & Support Analyst serves as the primary liaison between Revenue Cycle operations and the Digital Health & Technology (DHT) team. This role is responsible for managing ...
The Epic Revenue Cycle System & Support Analyst serves as the primary liaison between Revenue Cycle operations and the Digital Health & Technology (DHT) team. This role is responsible for managing ...
EPIC REV CYCLE & SYS ANALYST (REMOTE)
Moraine, OH · On-site +1
The Epic Revenue Cycle System & Support Analyst serves as the primary liaison between Revenue Cycle operations and the Digital Health & Technology (DHT) team. This role is responsible for managing ...
EPIC REV CYCLE & SYS ANALYST (REMOTE)
Moraine, OH · On-site +1
The Epic Revenue Cycle System & Support Analyst serves as the primary liaison between Revenue Cycle operations and the Digital Health & Technology (DHT) team. This role is responsible for managing ...
EPIC REV CYCLE & SYS ANALYST (REMOTE)
Moraine, OH · On-site +1
The Epic Revenue Cycle System & Support Analyst serves as the primary liaison between Revenue Cycle operations and the Digital Health & Technology (DHT) team. This role is responsible for managing ...
EPIC REV CYCLE & SYS ANALYST (REMOTE)
Moraine, OH · On-site +1
The Epic Revenue Cycle System & Support Analyst serves as the primary liaison between Revenue Cycle operations and the Digital Health & Technology (DHT) team. This role is responsible for managing ...
Epic Analyst
Birmingham, AL · On-site
Support Epic implementation, optimization, and/or upgrade initiatives * Collaborate with clinical, operational, and technical stakeholders to gather requirements and translate them into system ...
Quick apply
Epic Analyst
Birmingham, AL · On-site
Support Epic implementation, optimization, and/or upgrade initiatives * Collaborate with clinical, operational, and technical stakeholders to gather requirements and translate them into system ...
The EPIC Ambulatory Support Specialist will be a key player in the day-to-day support and ... Analyzes, troubleshoots, and escalates complex system issues, including workflow and software ...
The EPIC Ambulatory Support Specialist will be a key player in the day-to-day support and ... Analyzes, troubleshoots, and escalates complex system issues, including workflow and software ...
IT EPIC Ambulatory Support Specialist
Edison, NJ · On-site
$83.78K/yr
The EPIC Ambulatory Support Specialist will be a key player in the day-to-day support and ... Analyzes, troubleshoots, and escalates complex system issues, including workflow and software ...
IT EPIC Ambulatory Support Specialist
Edison, NJ · On-site
$83.78K/yr
The EPIC Ambulatory Support Specialist will be a key player in the day-to-day support and ... Analyzes, troubleshoots, and escalates complex system issues, including workflow and software ...
This role supports end users, collaborates with Epic and hospital teams, and ensures effective training environments and system utilization across the organization. The Principal Trainer serves as a ...
New
This role supports end users, collaborates with Epic and hospital teams, and ensures effective training environments and system utilization across the organization. The Principal Trainer serves as a ...
New
EPIC Support Analyst I
Union City, CA · On-site
$29.21 - $33.31/hr
Under the general supervision of the Manager of Information Systems, the primary role of the EPIC Support Analyst is to function as an OCHIN EPIC system expert. The EPIC Support Analyst will ...
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EPIC Support Analyst I
Union City, CA · On-site
$29.21 - $33.31/hr
Under the general supervision of the Manager of Information Systems, the primary role of the EPIC Support Analyst is to function as an OCHIN EPIC system expert. The EPIC Support Analyst will ...
Epic orders Analyst
Wesley Chapel, FL · Remote
Configure and maintain the Epic EHR system's order management module to meet the specific needs of the organization, ensuring compliance with best practices and industry standards. * User Support:
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Epic orders Analyst
Wesley Chapel, FL · Remote
Configure and maintain the Epic EHR system's order management module to meet the specific needs of the organization, ensuring compliance with best practices and industry standards. * User Support:
1) Serves as a senior team member for the system implementation and support of Epic Ambulatory EMR 2) Candidate will be required to attend Epic Certification classes and pass Epic certification ...
1) Serves as a senior team member for the system implementation and support of Epic Ambulatory EMR 2) Candidate will be required to attend Epic Certification classes and pass Epic certification ...
In this role, you will support key digital health initiatives that expand access to care, improve ... systems, and preferred Epic certification/experience in Healthy Planet or Ambulatory.Position ...
In this role, you will support key digital health initiatives that expand access to care, improve ... systems, and preferred Epic certification/experience in Healthy Planet or Ambulatory.Position ...
In this role, you will support key digital health initiatives that expand access to care, improve ... systems, and preferred Epic certification/experience in Healthy Planet or Ambulatory. Position ...
In this role, you will support key digital health initiatives that expand access to care, improve ... systems, and preferred Epic certification/experience in Healthy Planet or Ambulatory. Position ...
The System Analyst I researches, analyzes, and supports the application(s), related hardware, and ... Familiarity and/or certification in Epic is preferred. * Customer Focus: * Addresses customer needs ...
The System Analyst I researches, analyzes, and supports the application(s), related hardware, and ... Familiarity and/or certification in Epic is preferred. * Customer Focus: * Addresses customer needs ...
EPIC System Analyst I
Stratford, CT · On-site
The System Analyst I researches, analyzes, and supports the application(s), related hardware, and ... Familiarity and/or certification in Epic is preferred. * Customer Focus: * Addresses customer needs ...
EPIC System Analyst I
Stratford, CT · On-site
The System Analyst I researches, analyzes, and supports the application(s), related hardware, and ... Familiarity and/or certification in Epic is preferred. * Customer Focus: * Addresses customer needs ...
The System Analyst I researches, analyzes, and supports the application(s), related hardware, and ... Familiarity and/or certification in Epic is preferred. * Customer Focus: * Addresses customer needs ...
The System Analyst I researches, analyzes, and supports the application(s), related hardware, and ... Familiarity and/or certification in Epic is preferred. * Customer Focus: * Addresses customer needs ...
Develops, supports, and maintains all required system design and build documents and other system ... Clinical Epic certifications in 2 modules * 4-7 years of experience with implementations for large ...
Develops, supports, and maintains all required system design and build documents and other system ... Clinical Epic certifications in 2 modules * 4-7 years of experience with implementations for large ...
Serves as the primary reporting resource and have responsibility and focus on system support ... Meets with Epic application coordinators and report consumers to understand their reporting needs.
Serves as the primary reporting resource and have responsibility and focus on system support ... Meets with Epic application coordinators and report consumers to understand their reporting needs.
Serves as the primary reporting resource and have responsibility and focus on system support ... Meets with Epic application coordinators and report consumers to understand their reporting needs.
Serves as the primary reporting resource and have responsibility and focus on system support ... Meets with Epic application coordinators and report consumers to understand their reporting needs.
Epic ASAP Analyst
Springfield, IL · On-site
$34.34 - $53.23/hr
... implement system enhancements, and support training and troubleshooting efforts. Location ... Epic Certification: • ASAP certification highly preferred. • Epic system training and ...
Epic ASAP Analyst
Springfield, IL · On-site
$34.34 - $53.23/hr
... implement system enhancements, and support training and troubleshooting efforts. Location ... Epic Certification: • ASAP certification highly preferred. • Epic system training and ...
Epic ASAP Analyst
Springfield, IL · Hybrid
$34.34 - $53.23/hr
... implement system enhancements, and support training and troubleshooting efforts. Location ... Epic system training and certification are required and must align with assigned application ...
Epic ASAP Analyst
Springfield, IL · Hybrid
$34.34 - $53.23/hr
... implement system enhancements, and support training and troubleshooting efforts. Location ... Epic system training and certification are required and must align with assigned application ...
Epic System Support information
See salary details
$12.50 - $15.19
2% of jobs
$15.19 - $17.88
11% of jobs
$19.38 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.56
22% of jobs
The median wage is $22.62 / hr.
$20.56 - $23.25
20% of jobs
$23.25 - $25.94
16% of jobs
$27.21 is the 75th percentile. Wages above this are outliers.
$25.94 - $28.63
9% of jobs
$28.63 - $31.32
8% of jobs
$31.32 - $34
5% of jobs
$34 - $36.69
4% of jobs
$36.69 - $39.38
1% of jobs
$39.38 - $42.07
1% of jobs
$12
$25
$42
How much do epic system support jobs pay per hour?
As of May 31, 2026, the average hourly pay for epic system support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Epic System Support specialist, and why are they important?
To thrive as an Epic System Support specialist, you need a solid understanding of healthcare IT systems, troubleshooting skills, and often a relevant degree or Epic certification. Familiarity with Epic modules, ticketing systems, and knowledge of databases or HL7 interfaces are typically required. Strong problem-solving abilities, communication skills, and a customer-oriented mindset are essential soft skills. These skills ensure efficient support for end-users, minimize system downtime, and maintain the integrity and security of critical healthcare data.
What are some common challenges faced by professionals in Epic System Support, and how can they be addressed?
Professionals in Epic System Support often encounter challenges such as troubleshooting complex software issues, adapting to frequent system updates, and communicating effectively with clinical staff who may have varying levels of technical expertise. Addressing these challenges often involves ongoing training, strong problem-solving skills, and collaboration with both IT colleagues and end users. Staying current with Epic certifications and participating in regular team meetings can also help ensure smoother system performance and better user support.
What are Epic System Support professionals?
Epic System Support professionals are IT specialists who maintain, troubleshoot, and optimize the Epic electronic health record (EHR) software used by hospitals and healthcare organizations. They provide technical assistance to users, resolve software issues, and ensure the system runs smoothly to support clinical operations. Their responsibilities may include user training, system upgrades, and collaborating with clinical staff to improve workflow efficiency. These professionals typically have expertise in both IT and healthcare processes, and often hold Epic certifications.
What is the difference between Epic System Support vs Epic System Analyst?
| Aspect | Epic System Support | Epic System Analyst |
|---|---|---|
| Primary Role | Provides technical support, troubleshooting, and maintenance for Epic software systems. | Analyzes business needs, configures Epic modules, and implements system improvements. |
| Required Skills | Technical troubleshooting, Epic certification, customer service | Business analysis, Epic module knowledge, project management |
| Work Environment | Help desk, support teams, healthcare IT settings | Project teams, clinical departments, healthcare organizations |
| Certifications | Epic certifications, IT support certifications | Epic certifications, healthcare informatics credentials |
Epic System Support focuses on technical troubleshooting and maintaining Epic software, while Epic System Analysts analyze workflows, configure systems, and implement improvements. Both roles require Epic certifications and work within healthcare IT environments, but their core responsibilities differ in support versus analysis and system optimization.
More about Epic System Support jobs
What cities are hiring for Epic System Support jobs? Cities with the most Epic System Support job openings:
What job categories do people searching Epic System Support jobs look for? The top searched job categories for Epic System Support jobs are:
Job description
A/R Services
FT / 80 hours per pay period
Position Summary
General Summary/Responsibilities:
The Epic Revenue Cycle System & Support Analyst serves as the primary liaison between Revenue Cycle operations and the Digital Health & Technology (DHT) team. This role is responsible for managing Epic-related system support requests, improvements, and strategic initiatives to enhance revenue cycle workflows. The Analyst will lead efforts to evaluate, implement, and optimize Epic functionality across the revenue cycle, including but not limited to registration, scheduling, billing, claims, and denials management.
Experience
Minimum Level of Experience Required: 3 - 5 years of job related experience
Preferred experience: Experience with Epic systems required; certification(s) in relevant Epic modules (e.g., Resolute HB/PB, Cadence, Prelude) preferred. Prior experience submitting and managing system support tickets or project requests in a healthcare setting preferred.
Knowledge/Skills
• Strong understanding of healthcare billing, registration, scheduling, and denial management workflows.
• Proficiency with Epic revenue cycle modules and system navigation.
• Excellent problem-solving, analytical, and organizational skills.
• Strong interpersonal communication and stakeholder management abilities.
• Ability to work independently, manage multiple priorities, and drive projects to completion.
• Knowledge of change control and system governance processes is a plus.
Essential Duties & Functions:
• Serve as the primary point of contact for Revenue Cycle Epic-related issues, enhancements, and improvement opportunities.
• Submit and manage Epic support tickets and enhancement requests with the Digital Health & Technology (DHT) team, tracking progress and communicating updates to stakeholders.
• Collaborate with operational leaders and end-users to identify gaps in workflows and recommend Epic system solutions.
• Lead or support projects involving Epic system configuration, testing, validation, and go-live implementation.
• Monitor and analyze system performance and data trends to ensure optimal functionality and identify areas for improvement.
• Stay informed on Epic upgrades, new functionality, and best practices; assess their potential impact on Revenue Cycle operations.
• Participate in governance processes related to Epic system changes and change control.
• Develop and maintain documentation related to workflows, configurations, and system enhancements.
• Provide education or training to operational teams regarding system changes or new functionalities.
• Partner with IT, compliance, finance, clinical teams, and other stakeholders to ensure alignment and system integrity.
Other Duties & Functions:
Epic Revenue Cycle System & Support Analyst may participate in special projects, committees, or cross-functional workgroups as assigned. The role may assist with the evaluation and implementation of new Epic modules, third-party tools, or system integrations that impact Revenue Cycle operations. The analyst may be asked to provide reports, data extracts, or system analysis to support audits, leadership requests, or operational reviews. Staying current with Epic system updates, healthcare regulations, and industry trends is expected as part of ongoing professional development. Additional responsibilities may include supporting strategic planning efforts, contributing to downtime and recovery processes, collaborating with training or quality teams, and performing other related duties that align with departmental or organizational goals.
Qualifications
Education
Minimum Level of Education Required: Bachelor's degree
Additional requirements:
• Type of degree: Bachelor's degree
• Area of study or major: Business, Healthcare Administration, Information Systems, or a related field required.
FT / 80 hours per pay period
Position Summary
General Summary/Responsibilities:
The Epic Revenue Cycle System & Support Analyst serves as the primary liaison between Revenue Cycle operations and the Digital Health & Technology (DHT) team. This role is responsible for managing Epic-related system support requests, improvements, and strategic initiatives to enhance revenue cycle workflows. The Analyst will lead efforts to evaluate, implement, and optimize Epic functionality across the revenue cycle, including but not limited to registration, scheduling, billing, claims, and denials management.
Experience
Minimum Level of Experience Required: 3 - 5 years of job related experience
Preferred experience: Experience with Epic systems required; certification(s) in relevant Epic modules (e.g., Resolute HB/PB, Cadence, Prelude) preferred. Prior experience submitting and managing system support tickets or project requests in a healthcare setting preferred.
Knowledge/Skills
• Strong understanding of healthcare billing, registration, scheduling, and denial management workflows.
• Proficiency with Epic revenue cycle modules and system navigation.
• Excellent problem-solving, analytical, and organizational skills.
• Strong interpersonal communication and stakeholder management abilities.
• Ability to work independently, manage multiple priorities, and drive projects to completion.
• Knowledge of change control and system governance processes is a plus.
Essential Duties & Functions:
• Serve as the primary point of contact for Revenue Cycle Epic-related issues, enhancements, and improvement opportunities.
• Submit and manage Epic support tickets and enhancement requests with the Digital Health & Technology (DHT) team, tracking progress and communicating updates to stakeholders.
• Collaborate with operational leaders and end-users to identify gaps in workflows and recommend Epic system solutions.
• Lead or support projects involving Epic system configuration, testing, validation, and go-live implementation.
• Monitor and analyze system performance and data trends to ensure optimal functionality and identify areas for improvement.
• Stay informed on Epic upgrades, new functionality, and best practices; assess their potential impact on Revenue Cycle operations.
• Participate in governance processes related to Epic system changes and change control.
• Develop and maintain documentation related to workflows, configurations, and system enhancements.
• Provide education or training to operational teams regarding system changes or new functionalities.
• Partner with IT, compliance, finance, clinical teams, and other stakeholders to ensure alignment and system integrity.
Other Duties & Functions:
Epic Revenue Cycle System & Support Analyst may participate in special projects, committees, or cross-functional workgroups as assigned. The role may assist with the evaluation and implementation of new Epic modules, third-party tools, or system integrations that impact Revenue Cycle operations. The analyst may be asked to provide reports, data extracts, or system analysis to support audits, leadership requests, or operational reviews. Staying current with Epic system updates, healthcare regulations, and industry trends is expected as part of ongoing professional development. Additional responsibilities may include supporting strategic planning efforts, contributing to downtime and recovery processes, collaborating with training or quality teams, and performing other related duties that align with departmental or organizational goals.
Qualifications
Education
Minimum Level of Education Required: Bachelor's degree
Additional requirements:
• Type of degree: Bachelor's degree
• Area of study or major: Business, Healthcare Administration, Information Systems, or a related field required.