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Epic System Support Jobs in Dallas, TX (NOW HIRING)

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Epic EMR Analyst III

Dallas, TX · On-site

A minimum of 6 years' previous experience in the build, training, and support of the Epic Systems electronic health record suite is required Working Environment * Working Conditions: Inside * Working ...

Deloitte

Epic Willow Senior Consultant

Dallas, TX · On-site

Provide specialized expertise in Epic systems to support the implementation and optimization of healthcare solutions. Configure and customize Epic modules according to project requirements.

Medasource

Sr. EPIC Rehab Analyst

Dallas, TX · On-site

Senior Epic Rehab Analyst Overview Seeking a Senior Epic Rehab Analyst to support and optimize Epic ... improve workflows, support system enhancements, troubleshoot issues, and maintain application ...

Seneca Resources Company, LLC

Collector II

Dallas, TX · On-site

$25/hr

Manage and follow up on accounts using EPIC system and payer portals (BCBS, UHC, etc.) * Analyze ... and the support of a dedicated team who will advocate for you every step of the way. Seneca ...

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Epic System Support information

See Dallas, TX salary details

$12

$24

$41

How much do epic system support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for epic system support in Dallas, TX is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic System Support specialist?

To thrive as an Epic System Support specialist, you need a solid understanding of healthcare IT systems, troubleshooting skills, and often a relevant degree or Epic certification. Familiarity with Epic modules, ticketing systems, and knowledge of databases or HL7 interfaces are typically required. Strong problem-solving abilities, communication skills, and a customer-oriented mindset are essential soft skills. These skills ensure efficient support for end-users, minimize system downtime, and maintain the integrity and security of critical healthcare data.

What is the difference between Epic System Support vs Epic System Analyst?

AspectEpic System SupportEpic System Analyst
Primary RoleProvides technical support, troubleshooting, and maintenance for Epic software systems.Analyzes business needs, configures Epic modules, and implements system improvements.
Required SkillsTechnical troubleshooting, Epic certification, customer serviceBusiness analysis, Epic module knowledge, project management
Work EnvironmentHelp desk, support teams, healthcare IT settingsProject teams, clinical departments, healthcare organizations
CertificationsEpic certifications, IT support certificationsEpic certifications, healthcare informatics credentials

Epic System Support focuses on technical troubleshooting and maintaining Epic software, while Epic System Analysts analyze workflows, configure systems, and implement improvements. Both roles require Epic certifications and work within healthcare IT environments, but their core responsibilities differ in support versus analysis and system optimization.

What is Epic System Support?

Epic System Support professionals are IT specialists who maintain, troubleshoot, and optimize the Epic electronic health record (EHR) software used by hospitals and healthcare organizations. They provide technical assistance to users, resolve software issues, and ensure the system runs smoothly to support clinical operations. Their responsibilities may include user training, system upgrades, and collaborating with clinical staff to improve workflow efficiency. These professionals typically have expertise in both IT and healthcare processes, and often hold Epic certifications.

What are some common challenges faced by professionals in Epic System Support, and how can they be addressed?

Professionals in Epic System Support often encounter challenges such as troubleshooting complex software issues, adapting to frequent system updates, and communicating effectively with clinical staff who may have varying levels of technical expertise. Addressing these challenges often involves ongoing training, strong problem-solving skills, and collaboration with both IT colleagues and end users. Staying current with Epic certifications and participating in regular team meetings can also help ensure smoother system performance and better user support.
What are popular job titles related to Epic System Support jobs in Dallas, TX? For Epic System Support jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Epic System Support jobs in Dallas, TX look for? The top searched job categories for Epic System Support jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Epic System Support jobs? Cities near Dallas, TX with the most Epic System Support job openings:
Epic System Support jobs near you
Infographic showing various Epic System Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,501 per year, or $24.8 per hour.

Epic EMR Analyst III

Src

Dallas, TX • On-site

Full-time

Posted 23 days ago

Job description

Our patients are our number one priority! We're committed to giving children back their childhood!

Job Posting Title:

Epic EMR Analyst III

Location:

Dallas - Shared Services

Additional Posting Details:

Monday - Friday

8:00am - 4:30pm

Job Description:

Posting Summary:

OpTime/ANE EMR Analysts are responsible for the overall success of the electronic medical record (Epic) to support clinical operations in our surgical areas. The OpTime/ANE EMR analysts will work directly with surgical operations, Empower IT, and IT infrastructure and is able to work independently on all tasks. OpTime or Anesthesia Epic certification must be current with 5 years' experience in applicable applications. This position reports to the Empower Manager and works closely with other application team members. Epic Systems electronic health record, experience required.

Coordinating and Leadership Functions:

  • Provide regular status reports to management as required
  • Participate on committees as directed
  • Participate in customer discussion offering suggestions and recommendations
  • Maintain a positive image when dealing with deadlines and demanding, highly stressful situations
  • Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings
  • Work all levels of incidents and change orders independently

Analysis Functions:

  • Analyze any customer-reported problems to determine corrective action and provide timely feedback
  • Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs
  • Identify the most appropriate methods for build and report distribution
  • Work independently on all tasks, including but not limited to facilitation of both internal and external customer meetings

Reporting Functions:

  • Build and maintain Reporting Workbench reports
  • Answer questions by interpreting data at a deeper level and providing actionable recommendations
  • Documentation and Testing Functions:
  • Ensure department documentation is at current levels
  • Preform application and integration testing for the assigned module
  • Perform validation testing with end users to gain operational acceptance and feedback to new build components/optimization
  • projects

Interpreting Workflows Functions:

  • Understand and analyze Epic workflows
  • Assist with translation of workflow based report requests to specific data points required for report development
  • Third Party Applications Function:
  • Support integration with third party applications, when applicable

Required Skills/Abilities

  • Bachelor's degree or commensurate experience in health care preferred
  • Master's degree preferred
  • Minimum of 6 years of related experience in a hospital and/or hospital-based clinic environment is required
  • Applicable Epic certification must be current or obtained within 12 months of employment or at the discretion of the manager
  • A minimum of 6 years' previous experience in the build, training, and support of the Epic Systems electronic health record suite is required

Working Environment

  • Working Conditions: Inside
  • Working Position: Sitting
  • Physical Demands: Light
  • Physical Requirements: Repetitive Movement
  • An Individual in this position will be required to lift or carry weight in this group: Up to 10lbs
  • Sensory/Communicative activities essential to the performance of this position:Feeling, Hearing, Seeing, Speaking
  • An Individual in this position will be exposed to: Inside environment,

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