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Epic System Support Jobs in Houston, TX (NOW HIRING)

Pwc

Managed Services, Epic Certified Senior Associate

Houston, TX · On-site

$77K - $202K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... support for seamless integration and utilisation of business applications, enabling clients to ... Responsibilities - Design and implement modifications to assigned Epic system applications ...

MD Anderson

EHR System Analyst - HB Coding

Houston, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The EHR Systems Analyst will analyze workflows, support system optimization, and contribute to the design, implementation, and ongoing support of Epic applications. The EHR Systems Analyst plays a ...

MD Anderson

EHR System Analyst - HB Coding

Houston, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The EHR Systems Analyst will analyze workflows, support system optimization, and contribute to the design, implementation, and ongoing support of Epic applications. The EHR Systems Analyst plays a ...

MD Anderson

EHR System Analyst - HB Coding

Houston, TX · On-site +1

$88K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The EHR Systems Analyst will analyze workflows, support system optimization, and contribute to the design, implementation, and ongoing support of Epic applications. The EHR Systems Analyst plays a ...

MD Anderson Center

EHR System Analyst - HB Coding

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The EHR Systems Analyst will analyze workflows, support system optimization, and contribute to the design, implementation, and ongoing support of Epic applications. The EHR Systems Analyst plays a ...

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All JobsEpic System Support JobsEpic System Support Jobs in Houston, TX

Epic System Support information

See Houston, TX salary details

$11

$23

$40

How much do epic system support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for epic system support in Houston, TX is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic System Support specialist?

To thrive as an Epic System Support specialist, you need a solid understanding of healthcare IT systems, troubleshooting skills, and often a relevant degree or Epic certification. Familiarity with Epic modules, ticketing systems, and knowledge of databases or HL7 interfaces are typically required. Strong problem-solving abilities, communication skills, and a customer-oriented mindset are essential soft skills. These skills ensure efficient support for end-users, minimize system downtime, and maintain the integrity and security of critical healthcare data.

What is the difference between Epic System Support vs Epic System Analyst?

AspectEpic System SupportEpic System Analyst
Primary RoleProvides technical support, troubleshooting, and maintenance for Epic software systems.Analyzes business needs, configures Epic modules, and implements system improvements.
Required SkillsTechnical troubleshooting, Epic certification, customer serviceBusiness analysis, Epic module knowledge, project management
Work EnvironmentHelp desk, support teams, healthcare IT settingsProject teams, clinical departments, healthcare organizations
CertificationsEpic certifications, IT support certificationsEpic certifications, healthcare informatics credentials

Epic System Support focuses on technical troubleshooting and maintaining Epic software, while Epic System Analysts analyze workflows, configure systems, and implement improvements. Both roles require Epic certifications and work within healthcare IT environments, but their core responsibilities differ in support versus analysis and system optimization.

What is Epic System Support?

Epic System Support professionals are IT specialists who maintain, troubleshoot, and optimize the Epic electronic health record (EHR) software used by hospitals and healthcare organizations. They provide technical assistance to users, resolve software issues, and ensure the system runs smoothly to support clinical operations. Their responsibilities may include user training, system upgrades, and collaborating with clinical staff to improve workflow efficiency. These professionals typically have expertise in both IT and healthcare processes, and often hold Epic certifications.

What are some common challenges faced by professionals in Epic System Support, and how can they be addressed?

Professionals in Epic System Support often encounter challenges such as troubleshooting complex software issues, adapting to frequent system updates, and communicating effectively with clinical staff who may have varying levels of technical expertise. Addressing these challenges often involves ongoing training, strong problem-solving skills, and collaboration with both IT colleagues and end users. Staying current with Epic certifications and participating in regular team meetings can also help ensure smoother system performance and better user support.

What are popular job titles related to Epic System Support jobs in Houston, TX?

For Epic System Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Epic System Support jobs in Houston, TX look for?

The top searched job categories for Epic System Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Epic System Support jobs?

Cities near Houston, TX with the most Epic System Support job openings:

Epic System Support jobs near you
Infographic showing various Epic System Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,717 per year, or $23.9 per hour.

Epic Analyst for Rehabilitation or Pharmacy/Prior Auth (Certified)

Projé

Cypress, TX • Remote

$75K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Position Summary

The Epic Analyst is responsible for the analysis, design, implementation, testing, and support of Epic systems and applications to meet organizational goals. This role serves as a critical liaison between clinical, operational, and technical teams to ensure optimal system performance, efficient workflows, and compliance with regulatory requirements. This posting supports two needs for the Epic Rehabilitation initiative and the Pharmacy/Prior Authorizations initiative. Candidates should experience in either.

Key Responsibilities
  • Analyzes current workflows and system configurations to identify opportunities for improvement.
  • Designs, builds, and tests Epic modules to align with business needs and user requirements (Specific to Rehabilitation or Pharmacy/Prior Auths).
  • Collaborates with stakeholders to create solutions that enhance clinical and operational efficiencies.
  • Configures Epic modules based on approved specifications.
  • Assists in the rollout of new Epic features, ensuring smooth transitions and minimal disruption.
  • Conducts system upgrades and implements new functionalities as needed.
  • Develops and executes test scripts to validate system functionality and integrations.
  • Documents testing outcomes and resolves defects in coordination with developers and end users.
  • Participates in quality assurance processes to ensure system reliability and accuracy.
  • Provides enduser training, ensuring users understand system features and workflows.
  • Acts as the first point of contact for system issues, troubleshooting, and resolving them promptly.
  • Develops and maintains training materials, guides, and support documentation.
  • Partners with crossfunctional teams, including IT, clinical, and operational departments.
  • Maintains effective communication with stakeholders regarding project timelines, changes, and updates.
  • Attends Epic user group meetings and stays current on Epic best practices and updates.
    • Key Qualifications
  • Either experience in Epic Rehabilitation or Pharmacy/Prior Authorizations is required.
  • Epic Certifications Required
  • Experience in systems development lifecycle, including requirements gathering and design.
  • Participation in multiple phases of an integrated system implementation.
  • Proven success in projects in large healthcare organizations.
  • Ability to produce accurate and precise work, detect and resolve discrepancies all while meeting deadlines.
  • History of exemplary relationship management and effective communication with project sponsor, leaders, and team members from across the healthcare organization.
  • Strong analytical and problemsolving skills.
  • Excellent verbal and written communication abilities.
  • Ability to manage multiple tasks and deadlines effectively.
  • Familiarity with healthcare workflows, clinical systems, and regulatory requirements.
  • Proficiency in data analysis and reporting tools.
    • Perks
  • Competitive pay and bonuses.
  • Excellent benefits (medical, dental, vision).
  • 401K with percentage company match.
  • Paid holidays and vacation days.
  • Flexible schedule.
    • Education and Experience
  • Must be certified in 1 or more Epic Modules, including Epic Rehabilitation Module.
  • 5 years of experience with Epic system.
  • Bachelor’s Degree or equivalent experience in healthcare.
  • 5 years of relevant experience in planning, design, testing, implementation, support, and analysis of Epic system.

    • We get projects done and help people along the way.

    We work with payors and providers to manage, implement, test, and deploy systems that provide increased efficiency, process improvements, and high-quality outcomes.

    We are committed to achieving project deliverables and take pride in our clients’ success.

    Since our founding in 2004, Projé has built a stellar reputation of excellence through the dedication and commitment of our expert consultants who live out Projé’s mission every day.

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