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Epic System Support Jobs in Houston, TX (NOW HIRING)

Vertek Staffing

Sr. Epic Application Analyst

Houston, TX · On-site

$95K - $130K/yr

Technical Administration Responsible for providing technical knowledge in the support of Epic as well as other software applications and operating systems. Performs intermediate to advanced analysis ...

MD Anderson

EHR System Analyst - HB Coding

Houston, TX · On-site +1

The EHR Systems Analyst will analyze workflows, support system optimization, and contribute to the design, implementation, and ongoing support of Epic applications. The EHR Systems Analyst plays a ...

MD Anderson

EHR System Analyst - HB Coding

Houston, TX · On-site +1

The EHR Systems Analyst will analyze workflows, support system optimization, and contribute to the design, implementation, and ongoing support of Epic applications. The EHR Systems Analyst plays a ...

MD Anderson

EHR System Analyst - HB Coding

Houston, TX · On-site +1

$88K/mo

The EHR Systems Analyst will analyze workflows, support system optimization, and contribute to the design, implementation, and ongoing support of Epic applications. The EHR Systems Analyst plays a ...

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All JobsEpic System Support JobsEpic System Support Jobs in Houston, TX

Epic System Support information

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How much do epic system support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for epic system support in Houston, TX is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.07 per hour, depending on experience, location, and employer.

What is Epic System Support?

Epic System Support professionals are IT specialists who maintain, troubleshoot, and optimize the Epic electronic health record (EHR) software used by hospitals and healthcare organizations. They provide technical assistance to users, resolve software issues, and ensure the system runs smoothly to support clinical operations. Their responsibilities may include user training, system upgrades, and collaborating with clinical staff to improve workflow efficiency. These professionals typically have expertise in both IT and healthcare processes, and often hold Epic certifications.

What are the key skills and qualifications needed to thrive as an Epic System Support specialist?

To thrive as an Epic System Support specialist, you need a solid understanding of healthcare IT systems, troubleshooting skills, and often a relevant degree or Epic certification. Familiarity with Epic modules, ticketing systems, and knowledge of databases or HL7 interfaces are typically required. Strong problem-solving abilities, communication skills, and a customer-oriented mindset are essential soft skills. These skills ensure efficient support for end-users, minimize system downtime, and maintain the integrity and security of critical healthcare data.

What are some common challenges faced by professionals in Epic System Support, and how can they be addressed?

Professionals in Epic System Support often encounter challenges such as troubleshooting complex software issues, adapting to frequent system updates, and communicating effectively with clinical staff who may have varying levels of technical expertise. Addressing these challenges often involves ongoing training, strong problem-solving skills, and collaboration with both IT colleagues and end users. Staying current with Epic certifications and participating in regular team meetings can also help ensure smoother system performance and better user support.

What is the difference between Epic System Support vs Epic System Analyst?

AspectEpic System SupportEpic System Analyst
Primary RoleProvides technical support, troubleshooting, and maintenance for Epic software systems.Analyzes business needs, configures Epic modules, and implements system improvements.
Required SkillsTechnical troubleshooting, Epic certification, customer serviceBusiness analysis, Epic module knowledge, project management
Work EnvironmentHelp desk, support teams, healthcare IT settingsProject teams, clinical departments, healthcare organizations
CertificationsEpic certifications, IT support certificationsEpic certifications, healthcare informatics credentials

Epic System Support focuses on technical troubleshooting and maintaining Epic software, while Epic System Analysts analyze workflows, configure systems, and implement improvements. Both roles require Epic certifications and work within healthcare IT environments, but their core responsibilities differ in support versus analysis and system optimization.

Can I work remotely for Epic System Support?

Epic System Support roles often offer remote work options, especially for experienced support specialists with strong technical skills and certifications. However, some positions may require on-site presence for training or specific tasks, so availability depends on the role and employer policies.

How do I get a job at Epic System Support?

To get a job as an Epic System Support specialist, candidates typically need relevant IT or healthcare IT experience, knowledge of Epic software, and strong troubleshooting skills. Applying through the company's careers page and demonstrating certifications or training related to Epic systems can improve chances. Good communication skills and the ability to work in a team environment are also important.

What are popular job titles related to Epic System Support jobs in Houston, TX?

For Epic System Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Epic System Support jobs in Houston, TX look for?

The top searched job categories for Epic System Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Epic System Support jobs?

Cities near Houston, TX with the most Epic System Support job openings:

Epic System Support jobs near you
Infographic showing various Epic System Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,717 per year, or $23.9 per hour.

Clinical Documentation Specialist| Epic Application Analyst

i4 Search Group Healthcare

Houston, TX • Hybrid

$100K - $134K/yr

Full-time

Posted 8 days ago

Job description

Epic Application Analyst (ClinDoc)| Houston, TX Hybrid Role


Location: Houston, TX (General Area)

Position Type: Full-Time | Mid-Level


Reports To: Manager, Information Systems Department

Position Summary

We are seeking an experienced Epic Application Analyst (ClinDoc) to support and optimize Epic applications to enhance clinical workflows and operational efficiency within a large healthcare health system.

In this role, you will analyze user needs, configure and maintain system functionality, manage support tickets, and participate in system upgrades, testing, and implementations. You will partner closely with clinical and operational teams—including nursing, mother-baby, and rehab—to troubleshoot issues, improve documentation processes, and ensure effective system utilization.

Key Responsibilities

  • Analysis & Design: Translate clinical and operational user requests into actionable Epic software solutions and technical specifications.
  • Build & Optimization: Perform basic to intermediate system analysis, design, configuration, build, testing, and implementation for assigned Epic clinical documentation modules.
  • Application Support: Provide ongoing technical consultation, troubleshooting, and end-user support. Participate in a rotating 24/7 on-call schedule for after-hours application support.
  • Project Ownership: Manage assigned technical project tasks, set priorities with moderate supervision, and ensure system integration into effective clinical workflows.
  • Reporting & Solutions: Utilize system development tools to deploy queries, reports, and moderately complex solutions within Epic and integrated health information systems.

Must-Have Qualifications

  • Epic Certification: Valid Epic Certification required (ClinDoc certification preferred; other Epic certifications considered alongside hands-on ClinDoc experience).
  • Epic Build Experience: Minimum of 2 years of hands-on work experience with Epic system build.
  • Project Experience: Proven experience taking project ownership of Epic application initiatives (experience in a large corporate healthcare organization strongly preferred).

Preferred Qualifications & Skills

  • Education: Associate degree preferred.
  • Certifications: Epic Clinical Documentation, Rehab, or Stork certifications.
  • Experience: 3+ years of experience in system development, design, and implementation across complex Healthcare Management Information Systems (MIS).
  • Technical & Soft Skills:
  • Strong ticket queue management and upgrade support skills.
  • Solid analytical abilities, technical aptitude, and problem-solving skills.
  • Excellent communication, collaboration, and customer service skills in high-volume environments.

Screening Questions for Applicants

  1. How many years of hands-on experience do you have with Epic system build?
  2. Which Epic modules are you certified in, and what specific experience do you have with ClinDoc?
  3. Have you participated in or supported major Epic system go-lives in a large healthcare environment?