Provide post-training support, refresher courses, and ongoing education for system upgrades ... Epic ClinDoc Principal Trainer certification (or ability to obtain within a set timeframe)
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Provide post-training support, refresher courses, and ongoing education for system upgrades ... Epic ClinDoc Principal Trainer certification (or ability to obtain within a set timeframe)
Epic Tapestry Analyst
Albany, NY · On-site
Support payer contracts, fee schedules, and coordination of benefits (COB). * Analyze payer requirements and translate them into Epic system build and workflows. * Perform unit, integrated, and user ...
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Epic Tapestry Analyst
Albany, NY · On-site
Support payer contracts, fee schedules, and coordination of benefits (COB). * Analyze payer requirements and translate them into Epic system build and workflows. * Perform unit, integrated, and user ...
Epic Analyst for Rehabilitation or Pharmacy/Prior Auth (Certified)
Cypress, TX · Remote
$75K - $145K/yr
Position Summary The Epic Analyst is responsible for the analysis, design, implementation, testing, and support of Epic systems and applications to meet organizational goals. This role serves as a ...
Epic Analyst for Rehabilitation or Pharmacy/Prior Auth (Certified)
Cypress, TX · Remote
$75K - $145K/yr
Position Summary The Epic Analyst is responsible for the analysis, design, implementation, testing, and support of Epic systems and applications to meet organizational goals. This role serves as a ...
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Regional System Support Manager
Franklin, KY · On-site
$85K - $95K/yr
Position will report directly to System Support General Manager and Service Center Managers ... Company Description Epic Personnel Partners, LLC is a privately held woman-owned staffing firm. We ...
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Be Seen First
Regional System Support Manager
Franklin, KY · On-site
$85K - $95K/yr
Position will report directly to System Support General Manager and Service Center Managers ... Company Description Epic Personnel Partners, LLC is a privately held woman-owned staffing firm. We ...
EPIC CREDENTIALED TRAINER
New Hartford, NY · On-site
$25.91 - $44/hr
Credentialed trainers will support and provide the training required related to the use of the Epic system inclusive of ancillary and business office workflows. They will use the curriculum, lessons ...
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EPIC CREDENTIALED TRAINER
New Hartford, NY · On-site
$25.91 - $44/hr
Credentialed trainers will support and provide the training required related to the use of the Epic system inclusive of ancillary and business office workflows. They will use the curriculum, lessons ...
The analyst understands and translates the business functionality into the Epic systems configuration and workflow. Provides application and technical support for these information exchange ...
The analyst understands and translates the business functionality into the Epic systems configuration and workflow. Provides application and technical support for these information exchange ...
The analyst understands and translates the business functionality into the Epic systems configuration and workflow. Provides application and technical support for these information exchange ...
The analyst understands and translates the business functionality into the Epic systems configuration and workflow. Provides application and technical support for these information exchange ...
Epic Application Analyst
$92.40K - $159.45K/yr
In general, this Epic-certified position will be responsible for the following: * Developing and ... Produces high-quality materials for internal and external use System Build and Support: * Performs ...
Epic Application Analyst
$92.40K - $159.45K/yr
In general, this Epic-certified position will be responsible for the following: * Developing and ... Produces high-quality materials for internal and external use System Build and Support: * Performs ...
... system to support the new workflow. The Application Coordinators work with each other across ... This position is responsible for obtaining the appropriate Epic certification and maintaining an in ...
... system to support the new workflow. The Application Coordinators work with each other across ... This position is responsible for obtaining the appropriate Epic certification and maintaining an in ...
... system to support the new workflow. The Application Coordinators work with each other across ... This position is responsible for obtaining the appropriate Epic certification and maintaining an in ...
... system to support the new workflow. The Application Coordinators work with each other across ... This position is responsible for obtaining the appropriate Epic certification and maintaining an in ...
The analyst understands and translates the business functionality into the Epic systems configuration and workflow. Provides application and technical support for these information exchange ...
The analyst understands and translates the business functionality into the Epic systems configuration and workflow. Provides application and technical support for these information exchange ...
EPIC CREDENTIALED TRAINER
New Hartford, NY · On-site
$25.91 - $44/hr
Credentialed trainers will support and provide the training required related to the use of the Epic system inclusive of ancillary and business office workflows. They will use the curriculum, lessons ...
EPIC CREDENTIALED TRAINER
New Hartford, NY · On-site
$25.91 - $44/hr
Credentialed trainers will support and provide the training required related to the use of the Epic system inclusive of ancillary and business office workflows. They will use the curriculum, lessons ...
The analyst understands and translates the business functionality into the Epic systems configuration and workflow. Provides application and technical support for these information exchange ...
The analyst understands and translates the business functionality into the Epic systems configuration and workflow. Provides application and technical support for these information exchange ...
EPIC Application Coordinator
Atlanta, GA · On-site
... system to support the new workflow. The Application Coordinators work with each other across ... This position is responsible for obtaining the appropriate Epic certification and maintaining an in ...
EPIC Application Coordinator
Atlanta, GA · On-site
... system to support the new workflow. The Application Coordinators work with each other across ... This position is responsible for obtaining the appropriate Epic certification and maintaining an in ...
Epic Credentialed Trainer
Pittsburgh, PA · On-site
Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for ...
Epic Credentialed Trainer
Pittsburgh, PA · On-site
Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for ...
Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for ...
Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for ...
Epic Credentialed Trainer
Princeton, NJ · On-site
Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for ...
Epic Credentialed Trainer
Princeton, NJ · On-site
Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for ...
Epic Credentialed Trainer
Morristown, NJ · On-site
Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for ...
Epic Credentialed Trainer
Morristown, NJ · On-site
Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for ...
Epic Credentialed Trainer
Rochester, NY · On-site
Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for ...
Epic Credentialed Trainer
Rochester, NY · On-site
Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for ...
Credentialed trainers will support and provide the training required related to the use of the Epic system inclusive of ancillary and business office workflows. They will use the curriculum, lessons ...
Credentialed trainers will support and provide the training required related to the use of the Epic system inclusive of ancillary and business office workflows. They will use the curriculum, lessons ...
Epic System Support information
See salary details
$12.50 - $15.19
2% of jobs
$15.19 - $17.88
11% of jobs
$19.38 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.56
22% of jobs
The median wage is $22.62 / hr.
$20.56 - $23.25
20% of jobs
$23.25 - $25.94
16% of jobs
$27.21 is the 75th percentile. Wages above this are outliers.
$25.94 - $28.63
9% of jobs
$28.63 - $31.32
8% of jobs
$31.32 - $34
5% of jobs
$34 - $36.69
4% of jobs
$36.69 - $39.38
1% of jobs
$39.38 - $42.07
1% of jobs
$12
$25
$42
How much do epic system support jobs pay per hour?
As of Jun 1, 2026, the average hourly pay for epic system support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Epic System Support specialist, and why are they important?
To thrive as an Epic System Support specialist, you need a solid understanding of healthcare IT systems, troubleshooting skills, and often a relevant degree or Epic certification. Familiarity with Epic modules, ticketing systems, and knowledge of databases or HL7 interfaces are typically required. Strong problem-solving abilities, communication skills, and a customer-oriented mindset are essential soft skills. These skills ensure efficient support for end-users, minimize system downtime, and maintain the integrity and security of critical healthcare data.
What are some common challenges faced by professionals in Epic System Support, and how can they be addressed?
Professionals in Epic System Support often encounter challenges such as troubleshooting complex software issues, adapting to frequent system updates, and communicating effectively with clinical staff who may have varying levels of technical expertise. Addressing these challenges often involves ongoing training, strong problem-solving skills, and collaboration with both IT colleagues and end users. Staying current with Epic certifications and participating in regular team meetings can also help ensure smoother system performance and better user support.
What are Epic System Support professionals?
Epic System Support professionals are IT specialists who maintain, troubleshoot, and optimize the Epic electronic health record (EHR) software used by hospitals and healthcare organizations. They provide technical assistance to users, resolve software issues, and ensure the system runs smoothly to support clinical operations. Their responsibilities may include user training, system upgrades, and collaborating with clinical staff to improve workflow efficiency. These professionals typically have expertise in both IT and healthcare processes, and often hold Epic certifications.
What is the difference between Epic System Support vs Epic System Analyst?
| Aspect | Epic System Support | Epic System Analyst |
|---|---|---|
| Primary Role | Provides technical support, troubleshooting, and maintenance for Epic software systems. | Analyzes business needs, configures Epic modules, and implements system improvements. |
| Required Skills | Technical troubleshooting, Epic certification, customer service | Business analysis, Epic module knowledge, project management |
| Work Environment | Help desk, support teams, healthcare IT settings | Project teams, clinical departments, healthcare organizations |
| Certifications | Epic certifications, IT support certifications | Epic certifications, healthcare informatics credentials |
Epic System Support focuses on technical troubleshooting and maintaining Epic software, while Epic System Analysts analyze workflows, configure systems, and implement improvements. Both roles require Epic certifications and work within healthcare IT environments, but their core responsibilities differ in support versus analysis and system optimization.
More about Epic System Support jobs
What cities are hiring for Epic System Support jobs? Cities with the most Epic System Support job openings:
What job categories do people searching Epic System Support jobs look for? The top searched job categories for Epic System Support jobs are:
Job description
The Epic ClinDoc Principal Trainer is responsible for developing and delivering training programs for clinical documentation workflows within the Epic system. This role involves designing curriculum, creating training materials, and conducting training sessions for physicians, nurses, and clinical staff. The trainer collaborates with operational leaders, IT teams, and end-users to ensure seamless adoption and optimization of Epic ClinDoc.
Key Responsibilities:
Key Responsibilities:
- Develop and maintain training materials for Epic ClinDoc, including lesson plans, e-learning modules, and job aids.
- Conduct classroom and virtual training sessions for clinical staff, super users, and end-users.
- Collaborate with clinical departments to tailor training content based on workflows and best practices.
- Provide post-training support, refresher courses, and ongoing education for system upgrades.
- Assist with system testing, go-live support, and optimization efforts to enhance user adoption.
- Education: Bachelors degree in Healthcare, IT, Education, or related field (preferred).
- Experience: 2+ years of Epic training or clinical experience with Epic ClinDoc.
- Certification: Epic ClinDoc Principal Trainer certification (or ability to obtain within a set timeframe).
- Skills: Strong instructional design, communication, and adult learning expertise.
This is a remote position.
About ClinDCast
Sourced by ZipRecruiter
ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.
Industry
Health care and social assistance
Company size
11 - 50 Employees
Headquarters location
Wesley Chapel, FL, US