ZipRecruiter

Log In

1

Epic System Support Jobs (NOW HIRING)

ClinDCast LLC

Epic HB Analyst

Delray Beach, FL · On-site

$50 - $55/hr

Translate operational workflows into Epic system build and configuration * Support charge capture, billing workflows, claims, and remittance processes * Perform unit testing, integrated testing, and ...

Seh

Assists in the development of skills assessment program for the Epic system. Evaluate the results ... Assists with application support testing/training activities as directed. Facilitates ...

ClinDCast LLC

Epic HB Analyst

Zionsville, IN · On-site

Analyze business and billing requirements and translate them into Epic system build and configuration. * Support end-to-end revenue cycle workflows including registration, charging, coding, billing ...

Ensemble Health Partners, Inc.

Epic Application Analyst

$92K - $159K/yr

In general, this Epic-certified position will be responsible for the following: * Developing and ... Produces high-quality materials for internal and external use System Build and Support: * Performs ...

ClinDCast LLC

Epic Tapestry Analyst

Albany, NY · On-site

Support payer contracts, fee schedules, and coordination of benefits (COB). * Analyze payer requirements and translate them into Epic system build and workflows. * Perform unit, integrated, and user ...

Memorial Health

Epic Clinical Analyst II

Springfield, IL · Hybrid

$37.43 - $58.02/hr

Overview The Epic Clinical Analyst II independently manages Epic system configuration, optimization, and support for clinical applications across Inpatient, Ambulatory, Procedural, and Ancillary ...

next page

Showing results 1-20

All JobsEpic System Support Jobs

Epic System Support information

See salary details

$12

$25

$42

How much do epic system support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for epic system support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic System Support specialist, and why are they important?

To thrive as an Epic System Support specialist, you need a solid understanding of healthcare IT systems, troubleshooting skills, and often a relevant degree or Epic certification. Familiarity with Epic modules, ticketing systems, and knowledge of databases or HL7 interfaces are typically required. Strong problem-solving abilities, communication skills, and a customer-oriented mindset are essential soft skills. These skills ensure efficient support for end-users, minimize system downtime, and maintain the integrity and security of critical healthcare data.

What is the difference between Epic System Support vs Epic System Analyst?

AspectEpic System SupportEpic System Analyst
Primary RoleProvides technical support, troubleshooting, and maintenance for Epic software systems.Analyzes business needs, configures Epic modules, and implements system improvements.
Required SkillsTechnical troubleshooting, Epic certification, customer serviceBusiness analysis, Epic module knowledge, project management
Work EnvironmentHelp desk, support teams, healthcare IT settingsProject teams, clinical departments, healthcare organizations
CertificationsEpic certifications, IT support certificationsEpic certifications, healthcare informatics credentials

Epic System Support focuses on technical troubleshooting and maintaining Epic software, while Epic System Analysts analyze workflows, configure systems, and implement improvements. Both roles require Epic certifications and work within healthcare IT environments, but their core responsibilities differ in support versus analysis and system optimization.

What are Epic System Support professionals?

Epic System Support professionals are IT specialists who maintain, troubleshoot, and optimize the Epic electronic health record (EHR) software used by hospitals and healthcare organizations. They provide technical assistance to users, resolve software issues, and ensure the system runs smoothly to support clinical operations. Their responsibilities may include user training, system upgrades, and collaborating with clinical staff to improve workflow efficiency. These professionals typically have expertise in both IT and healthcare processes, and often hold Epic certifications.

What are some common challenges faced by professionals in Epic System Support, and how can they be addressed?

Professionals in Epic System Support often encounter challenges such as troubleshooting complex software issues, adapting to frequent system updates, and communicating effectively with clinical staff who may have varying levels of technical expertise. Addressing these challenges often involves ongoing training, strong problem-solving skills, and collaboration with both IT colleagues and end users. Staying current with Epic certifications and participating in regular team meetings can also help ensure smoother system performance and better user support.
More about Epic System Support jobs
What cities are hiring for Epic System Support jobs? Cities with the most Epic System Support job openings:
What job categories do people searching Epic System Support jobs look for? The top searched job categories for Epic System Support jobs are:
Epic System Support jobs near you
Epic HB Analyst

Epic HB Analyst

ClinDCast LLC

Delray Beach, FL • On-site

$50 - $55/hr

Full-time

Re-posted 24 days ago

Job description

  • Configure, build, and maintain Epic Hospital Billing (HB) module
  • Gather and document business requirements from revenue cycle and billing stakeholders
  • Translate operational workflows into Epic system build and configuration
  • Support charge capture, billing workflows, claims, and remittance processes
  • Perform unit testing, integrated testing, and support end-to-end revenue cycle testing
  • Troubleshoot billing errors, charge issues, and claim rejections
  • Collaborate with Epic PB, Cadence, Prelude, Resolute, and Clinical teams as needed
  • Support go-live activities, stabilization, and post-implementation optimization
  • Create and maintain system documentation, workflows, and training materials
  • Provide on-call or after-hours support during upgrades or critical issues (as required)

ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

View All ClinDCast Jobs