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Entry Level Inmate Call Monitoring Jobs (NOW HIRING)

Detention Officers

Benton, AR ยท On-site

$37K/day

... an entry level position, must manage, regulate and proactively supervise inmate behavior by ... Monitors facility operation within the central control room by the operation of technical equipment ...

... statewide inmate grievance procedure. * Compliance Monitoring: Monitor institution/facility ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

... statewide inmate grievance procedure. * Compliance Monitoring: Monitor institution/facility ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

Correctional Deputy

Barstow, MD ยท On-site

$25.56 - $27.29/hr

Controls entry to and exit from secure areas of the center; monitors inmate behavior in areas of ... Subject to call in or to remain on the job with short notice for emergencies. FLSA Status: No ...

Correctional Deputy

Center, TX ยท On-site

$25.56 - $27.29/hr

Controls entry to and exit from secure areas of the center; monitors inmate behavior in areas of ... Subject to call in or to remain on the job with short notice for emergencies. FLSA Status: No ...

... statewide inmate grievance procedure. * Compliance Monitoring: Monitor institution/facility ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

... statewide inmate grievance procedure. * Compliance Monitoring: Monitor institution/facility ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

... statewide inmate grievance procedure. * Compliance Monitoring: Monitor institution/facility ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

... statewide inmate grievance procedure. * Compliance Monitoring: Monitor institution/facility ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

... statewide inmate grievance procedure. * Compliance Monitoring: Monitor institution/facility ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

Entry-Level Staff Accountant San Francisco, CA | $55,000-$65,000 Base + Bonus & Benefits | Hybrid ... call and distribution letters, including related calculations and allocations. * Monitor portfolio ...

... statewide inmate grievance procedure. * Compliance Monitoring: Monitor institution/facility ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

... statewide inmate grievance procedure. * Compliance Monitoring: Monitor institution/facility ... For online application issues, call the People First Service Center at 1-877-562-7287. Applications ...

Showing results 41-60

Entry Level Inmate Call Monitoring information

What is an entry level inmate call monitoring specialist?

An Entry Level Inmate Call Monitoring position involves listening to, reviewing, and documenting phone calls made by inmates in correctional facilities. The primary goal is to ensure that all communications comply with facility rules and to detect any potential security threats or policy violations. Employees in this role typically use specialized software to monitor calls, flag suspicious activity, and report findings to supervisors or law enforcement as needed. This position requires strong attention to detail, discretion, and the ability to handle confidential information.

What are the key skills and qualifications needed to thrive as an entry level inmate call monitoring specialist?

To thrive as an Entry Level Inmate Call Monitoring Specialist, you generally need strong attention to detail, confidentiality, and a high school diploma or equivalent. Familiarity with call monitoring software, recording systems, and basic computer applications is typically required. Excellent listening skills, discretion, and the ability to remain impartial under pressure help individuals excel in this role. These skills ensure accurate monitoring, compliance with regulations, and the security of sensitive communications within correctional facilities.

What are some common challenges faced by entry level inmate call monitoring specialists, and how can they effectively manage them?

Entry-level professionals in inmate call monitoring often encounter challenges such as handling high call volumes, maintaining focus during repetitive tasks, and ensuring strict adherence to confidentiality and legal guidelines. Effective time management and staying alert are crucial, as is developing a strong understanding of institutional protocols. Building good communication with supervisors and seeking feedback can help new monitors quickly adapt and address any uncertainties or stressors in the role.

What is the difference between Entry Level Inmate Call Monitoring vs Entry Level Security Surveillance Operator?

AspectEntry Level Inmate Call MonitoringEntry Level Security Surveillance Operator
CredentialsBasic background check, possibly security clearanceBasic background check, security clearance often preferred
Work EnvironmentCorrectional facilities, monitoring inmate callsSecurity control rooms, monitoring surveillance feeds
Employer & IndustryCorrectional institutions, government agenciesSecurity firms, government agencies, private companies
Job FocusMonitoring inmate communications for security risksMonitoring security cameras for suspicious activity

Both roles involve monitoring and security, but Entry Level Inmate Call Monitoring focuses on inmate communications within correctional facilities, while Entry Level Security Surveillance Operator emphasizes monitoring surveillance feeds in various security settings. The skills and credentials overlap, but the work environments and specific responsibilities differ.

More about Entry Level Inmate Call Monitoring jobs

What cities are hiring for Entry Level Inmate Call Monitoring jobs?

Cities with the most Entry Level Inmate Call Monitoring job openings:

What are the most commonly searched types of Inmate Call Monitoring jobs?

The most popular types of Inmate Call Monitoring jobs are:

What states have the most Entry Level Inmate Call Monitoring jobs?

States with the most job openings for Entry Level Inmate Call Monitoring jobs include:

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For Entry Level Inmate Call Monitoring jobs, the most frequently searched job titles are:

Infographic showing various Entry Level Inmate Call Monitoring job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Detention Officers

Benton, AR โ€ข On-site

$37K/day

Full-time

Re-posted 8 days ago


Key responsibilities

  • Supervise and regulate inmate behavior, ensuring security and compliance with facility rules.

  • Conduct inspections, monitor inmate activities, and respond to emergencies to maintain safety and order.

  • Document inmate activities, incidents, and facility operations through reports and computer systems.


Job description

2026 Saline County

Detention Officer

Job Description


                                              

Exempt:                                 No

Department:                         Sheriff's Detention Center

Reports To:                           Detention Sergeant

Location:                               735 S Neeley St., Benton, AR 72015

Safety Sensitive:                  This position is designated as safety/security sensitive and is subject to pre-employment, reasonable suspicion and random drug and alcohol screening. An essential function for this position is the ability to work in a constant state of alertness and in a safe manner. 

GENERAL DESCRIPTION OF POSITION

The Detention Deputy, an entry level position, must manage, regulate and proactively supervise inmate behavior by assessing inmate risk and needs, meet inmate basic needs, define and convey expectations for inmate behavior, and proactively supervise inmate activities to productively influence how they spend their time. This individual must ensure that all duties are performed according to county policy and procedures and in accordance with federal and state laws. Detention Officer works under the direction of the Detention Center Corporal and is responsible for receiving and dispatching routine information and processing and care of detainees

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Conducts daily inspection and maintenance of housing units and facilities to ensure proper security.
  2. Performs security and direct supervision duties within inmate housing units to maintain custody and control the activities of inmates; remains constantly alert for prisoner disruptions such as escape planning, fighting, thefts, suicide attempts, and other prohibited activity.
  3. Maintains a complete and accurate count of all inmates and their locations within the facility; conducts updated count of inmates and unit checks periodically throughout shift.
  4. Orients inmates to housing units ensuring all inmates understand facility rules.
  5. Maintains schedules for inmates allowing exercise times, meals, showering, class attendance, medical visits, unit cleaning, laundry exchange, mail delivery, and visitation at appropriate times; documents inmates' activities and movements within the facility.
  6. Conducts surveillance, unit searches and shakedowns to locate and confiscate any fabricated weapons and contraband; inspects and inventories all cleaning products, tools, equipment, bedding, clothing, and medical equipment.
  7. Prepares written incident reports documenting rule violations, offenses, or unusual events; testifies at disciplinary hearings and in court as needed.
  8. Completes daily and weekly jail reports, inmate activity reports, incident reports, court lists, and correspondence with the courts; inputs information into computer system.
  9. Responds to emergencies such as fights, hostage incidents, riots, and incidents involving aggressive and combative inmates; uses force in restraining inmates as needed.
  10. Provides security for medical staff during distribution of medicine and physical examinations.
  11. Receives and searches incoming inmates for contraband or prohibited articles; reviews admission forms for completeness and accuracy before booking inmates; completes paperwork for admittance and enters inmate information into computer; fingerprints and photographs inmates; transmits fingerprints to other law enforcement agencies.
  12. Performs required screenings, collection and inventory of property; ensures inmates are showered, dressed in issued clothing, and given unit supplies and identification badges.
  13. Monitors facility operation within the central control room by the operation of technical equipment such as cameras, door lock controls, etc.
  14. Supervises meal delivery and tray return; ensures inmates with special menus received correct tray; notes inmates refusing meals.
  15. Ensures inmates with required court appearances are scheduled for transport.
  16. This is a safety sensitive position and as such an essential function is the ability to work in a constant state of alertness and in a safe manner.
  17. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

High School Diploma or have passed the General Education Development (GED) testing indication high school graduation level.  Home school diplomas will not substitute for the above unless approved by the Commission.  Documentary evidence shall consist of official transcript, diplomas or GED test report form.  In unusual circumstances the Commission may be required to accept other documentation and in such cases the decision of the Commission will be final. Previous experience is not required but preferred.


CRITICAL THINKING SKILLS

Ability to utilize common sense understanding to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Jail Minimum Standards within 9 months from the date of hire.

No felony convictions.

Arkansas Driver's License (or ability to immediately obtain license).

Must be able to pass a physical fitness test semi-annually

Must be a U.S. citizen and be able to provide proof

Complete mandated yearly classes as specified by the Commission on Law Enforcement and Training.

Physical Readiness Testing:

The Sheriff will authorize appropriate personnel to conduct physical readiness testing (PRT) of all deputies two (2) times in a calendar year.  All Sworn deputies, including detention deputies must perform the following:

  • Plank (no time requirements)
  • Pushups (no number of time requirements)
  • One (1) mile walk (no time requirements


SOFTWARE SKILLS REQUIRED

Intermediate: Spreadsheet, Word Processing/Typing

MENTAL DEMAND

Close mental demand. Operations require close and continuous attention for control of operations. Operations require intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved.

ANALYTICAL ABILITY / PROBLEM SOLVING

Moderately structured. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations.


USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS

Regular use of highly complex machines and equipment; specialized or advanced software programs.

WORKING CONDITIONS

Outside or inside working environment, there are potentially hazardous working conditions, and life-threatening situations exist (dangerous people) all the time per job duties and responsibilities.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions and expectations.

Highly repetitive, moderately physical. Highly repetitive type of work which requires somewhat diversified physical demands of the employee.

While performing the functions of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear, taste or smell; and occasionally required to climb or balance. The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; and ability to adjust focus.

ADDITIONAL INFORMATION

Employment is contingent upon satisfactory completion of the following pre-employment requirements: criminal background check, traffic offense check, sexual offender check, child maltreatment check, adult maltreatment check and drug test by appropriate licensed agencies.  The incumbent may be exposed to contagious and infectious diseases such as HIV virus, Hepatitis A, B and C and Tuberculosis.

This position is designated as a safety sensitive position as defined by Act 593 of 2017. An essential function is the ability to work in a constant state of alertness and in a safe manner.  The duties listed above are intended only to show the various types of duties that will be performed. The omission of specific statement of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. All positions within the Sheriff’s Office are assigned by the Sheriff, Chief Deputy or the Detention Captain and are subject to be changed when deemed in the best interest of the Sheriff’s Office operation.

This job description does not constitute an employment agreement between Saline County and the employee and is subject to change by the employer if the needs of the department and requirements of the job change.

SALINE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER