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Entry Level Inmate Call Monitoring Jobs (NOW HIRING)

InfoCision

Entry Level Supervisor-Remote

Akron, OH · Remote

$30K/yr

Entry-Level Supervisor (Remote) $30,000/year (flexible based on experience) Full-Time | Afternoon ... Coach and motivate a team of remote call center agents * Monitor calls and provide real-time ...

Adecco

Call Center Representative

Houston, TX

$15/hr

Call Center Representative - Heart Monitor Patient Support Pay Rate: $15.00/hour Assignment Type ... Collaborative team environment with hands-on training provided * Entry-level opportunity with room ...

Grant County

Entry-Corrections Deputy

Ephrata, WA

$70.72K - $88.44K/yr

... of inmate by Medical personnel. Monitor mentally disturbed and suicidal inmates. Observe and log ... Subject to call-in or call-back. May require travel for inmate transportation, training purposes ...

Florence County SC

Correctional Officer

Effingham, SC

$44.10K - $57.50K/yr

Supervises inmate cleaning and other work detail responsibilities; issues and monitors the use of ... those who call the County home, by encouraging innovation and economic opportunities, and by ...

State of Colorado

CO

$5.96K - $9.54K/mo

Description of Job This position provides entry-level marketable job skills to inmate students by ... Ensures security, supervision and monitoring of inmate students, the storage and inventory of tools ...

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Entry Level Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as an Entry Level Inmate Call Monitoring Specialist, and why are they important?

To thrive as an Entry Level Inmate Call Monitoring Specialist, you generally need strong attention to detail, confidentiality, and a high school diploma or equivalent. Familiarity with call monitoring software, recording systems, and basic computer applications is typically required. Excellent listening skills, discretion, and the ability to remain impartial under pressure help individuals excel in this role. These skills ensure accurate monitoring, compliance with regulations, and the security of sensitive communications within correctional facilities.

What are some common challenges faced by entry-level professionals in inmate call monitoring, and how can they effectively manage them?

Entry-level professionals in inmate call monitoring often encounter challenges such as handling high call volumes, maintaining focus during repetitive tasks, and ensuring strict adherence to confidentiality and legal guidelines. Effective time management and staying alert are crucial, as is developing a strong understanding of institutional protocols. Building good communication with supervisors and seeking feedback can help new monitors quickly adapt and address any uncertainties or stressors in the role.

What is an Entry Level Inmate Call Monitoring position?

An Entry Level Inmate Call Monitoring position involves listening to, reviewing, and documenting phone calls made by inmates in correctional facilities. The primary goal is to ensure that all communications comply with facility rules and to detect any potential security threats or policy violations. Employees in this role typically use specialized software to monitor calls, flag suspicious activity, and report findings to supervisors or law enforcement as needed. This position requires strong attention to detail, discretion, and the ability to handle confidential information.

What is the difference between Entry Level Inmate Call Monitoring vs Entry Level Security Surveillance Operator?

AspectEntry Level Inmate Call MonitoringEntry Level Security Surveillance Operator
CredentialsBasic background check, possibly security clearanceBasic background check, security clearance often preferred
Work EnvironmentCorrectional facilities, monitoring inmate callsSecurity control rooms, monitoring surveillance feeds
Employer & IndustryCorrectional institutions, government agenciesSecurity firms, government agencies, private companies
Job FocusMonitoring inmate communications for security risksMonitoring security cameras for suspicious activity

Both roles involve monitoring and security, but Entry Level Inmate Call Monitoring focuses on inmate communications within correctional facilities, while Entry Level Security Surveillance Operator emphasizes monitoring surveillance feeds in various security settings. The skills and credentials overlap, but the work environments and specific responsibilities differ.

More about Entry Level Inmate Call Monitoring jobs
What cities are hiring for Entry Level Inmate Call Monitoring jobs? Cities with the most Entry Level Inmate Call Monitoring job openings:
What are the most commonly searched types of Inmate Call Monitoring jobs? The most popular types of Inmate Call Monitoring jobs are:
What states have the most Entry Level Inmate Call Monitoring jobs? States with the most job openings for Entry Level Inmate Call Monitoring jobs include:
What job categories do people searching Entry Level Inmate Call Monitoring jobs look for? The top searched job categories for Entry Level Inmate Call Monitoring jobs are:
Entry Level Inmate Call Monitoring jobs near you
Infographic showing various Entry Level Inmate Call Monitoring job openings in the United States as of May 2026, with employment types broken down into 7% Internship, 60% Full Time, and 33% Part Time. Highlights an 93% In-person, and 7% Remote job distribution.
Call Center Collections, Entry Level

Call Center Collections, Entry Level

Phaxis - Financial Services

Gahanna, OH • On-site

$15 - $16/hr

Contractor

Medical, Dental, Vision

Posted 3 days ago

Job description

6 months contract

FULLY ONSITE

Have you been looking for an opportunity to show that you can be successful in a call center setting? This is your entry level opening where you will be trained and learn how to work in a collaborative office setting.


Key Responsibilities:

  • Manage a portfolio of delinquent accounts, tracking outstanding balances and prioritizing collection efforts
  • Contact debtors via phone, email, and fax to discuss account status and secure payment
  • Negotiate payment plans, settlements, and payoff deadlines in alignment with company policies
  • Process requests for authorization hold removals and ensure timely follow-up
  • Utilize skip tracing techniques to locate hard-to-reach individuals
  • Investigate and resolve billing discrepancies, disputes, and client concerns
  • Monitor aging reports to ensure timely collection and accurate account status updates
  • Maintain detailed and accurate records of all collection activities and communications
  • Build professional, trust-based relationships with clients to encourage repayment and prevent future delinquencies
  • Overcome objections and provide solutions to facilitate payment, including suggesting alternative payment options
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About Phaxis

Sourced by ZipRecruiter

Phaxis has been working on behalf of amazing clients and candidates for over 20 years, with much success. We have filled over 94,000 roles across our actively serviced clients. Our team understands how to deliver for our clients while guiding our candidates through their career journey and we all want to get you where you want to be. Your goals are our goals, and we treat them as such. Once you work with us, you’re a part of the team! How can we help you? We’re dedicated to helping you find yours.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Melville , NY, US

Year founded

2002

Social media

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