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Entry Level Inmate Call Monitoring Jobs (NOW HIRING)

InfoCision

Entry Level Supervisor-Remote

New Castle, PA · Remote

$30K/yr

Entry-Level Supervisor (Remote) $30,000/year (flexible based on experience) Full-Time | Afternoon ... Coach and motivate a team of remote call center agents * Monitor calls and provide real-time ...

InfoCision

Entry Level Supervisor-Remote

New Castle, PA · Remote

$30K/yr

Entry-Level Supervisor (Remote) $30,000/year (flexible based on experience) Full-Time | Afternoon ... Coach and motivate a team of remote call center agents * Monitor calls and provide real-time ...

Crater Youth Care Commission

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Detention Specialist I

Disputanta, VA · On-site

$44K - $48K/yr

In this entry-level role, you will maintain the safety, security, and orderly operation of our ... Conduct routine patrols of housing units, secure doors, and monitor surveillance cameras. * Inmate ...

Crater Youth Care Commission

Be Seen First

Detention Specialist I

Disputanta, VA · On-site

$44K - $48K/yr

In this entry-level role, you will maintain the safety, security, and orderly operation of our ... Conduct routine patrols of housing units, secure doors, and monitor surveillance cameras. * Inmate ...

State of Colorado

CO · On-site

$6.0K - $9.6K/mo

... entry-level marketable job skills to inmate students by delivering career and technical welding ... Ensures security, supervision and monitoring of inmate students, the storage and inventory of tools ...

City of Myrtle Beach

Detention Officer

Myrtle Beach, SC · On-site

$56K/yr

Monitors inmate activities inside the facility on a continual basis, such as during meals, cleaning ... Supervises inmates attending visitation, during meals, and during medical call; reports unusual ...

State of Colorado

CO · On-site

$6.0K - $9.6K/mo

... entry-level marketable job skills to inmate students by delivering career and technical welding ... Ensures security, supervision and monitoring of inmate students, the storage and inventory of tools ...

Carver County

Detention Deputy Eligibility List

Chaska, MN · On-site

$28.74 - $43.10/hr

... of pay for entry level candidates is $31.91 per hour. Candidates with corrections/detention ... monitoring inmate mail and phone calls, maintaining necessary logs and reports, and performing ...

Livingston County

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

... visitation, inmate mail, and electronic monitoring of the entire Jail facility. Benefits ... sick call, court appearances, attorney visits, transfers to other facilities, etc. * Maintain ...

Livingston County

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

... inmate mail, and electronic monitoring of the entire Jail facility.Benefits:Retirement plan ... exercise, sick call, court appearances, attorney visits, transfers to other facilities, etc.

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Entry Level Inmate Call Monitoring information

What is an entry level inmate call monitoring specialist?

An Entry Level Inmate Call Monitoring position involves listening to, reviewing, and documenting phone calls made by inmates in correctional facilities. The primary goal is to ensure that all communications comply with facility rules and to detect any potential security threats or policy violations. Employees in this role typically use specialized software to monitor calls, flag suspicious activity, and report findings to supervisors or law enforcement as needed. This position requires strong attention to detail, discretion, and the ability to handle confidential information.

What are the key skills and qualifications needed to thrive as an entry level inmate call monitoring specialist?

To thrive as an Entry Level Inmate Call Monitoring Specialist, you generally need strong attention to detail, confidentiality, and a high school diploma or equivalent. Familiarity with call monitoring software, recording systems, and basic computer applications is typically required. Excellent listening skills, discretion, and the ability to remain impartial under pressure help individuals excel in this role. These skills ensure accurate monitoring, compliance with regulations, and the security of sensitive communications within correctional facilities.

What are some common challenges faced by entry level inmate call monitoring specialists, and how can they effectively manage them?

Entry-level professionals in inmate call monitoring often encounter challenges such as handling high call volumes, maintaining focus during repetitive tasks, and ensuring strict adherence to confidentiality and legal guidelines. Effective time management and staying alert are crucial, as is developing a strong understanding of institutional protocols. Building good communication with supervisors and seeking feedback can help new monitors quickly adapt and address any uncertainties or stressors in the role.

What is the difference between Entry Level Inmate Call Monitoring vs Entry Level Security Surveillance Operator?

AspectEntry Level Inmate Call MonitoringEntry Level Security Surveillance Operator
CredentialsBasic background check, possibly security clearanceBasic background check, security clearance often preferred
Work EnvironmentCorrectional facilities, monitoring inmate callsSecurity control rooms, monitoring surveillance feeds
Employer & IndustryCorrectional institutions, government agenciesSecurity firms, government agencies, private companies
Job FocusMonitoring inmate communications for security risksMonitoring security cameras for suspicious activity

Both roles involve monitoring and security, but Entry Level Inmate Call Monitoring focuses on inmate communications within correctional facilities, while Entry Level Security Surveillance Operator emphasizes monitoring surveillance feeds in various security settings. The skills and credentials overlap, but the work environments and specific responsibilities differ.

More about Entry Level Inmate Call Monitoring jobs

What cities are hiring for Entry Level Inmate Call Monitoring jobs?

Cities with the most Entry Level Inmate Call Monitoring job openings:

What are the most commonly searched types of Inmate Call Monitoring jobs?

The most popular types of Inmate Call Monitoring jobs are:

What states have the most Entry Level Inmate Call Monitoring jobs?

States with the most job openings for Entry Level Inmate Call Monitoring jobs include:

What job categories do people searching Entry Level Inmate Call Monitoring jobs look for?

The top searched job categories for Entry Level Inmate Call Monitoring jobs are:

Entry Level Inmate Call Monitoring jobs near you
Infographic showing various Entry Level Inmate Call Monitoring job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 20% Part Time, and 7% Contract. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution.

Entry Level Supervisor-Remote

InfoCision

New Castle, PA • Remote

$30K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

Entry-Level Supervisor (Remote)

$30,000/year (flexible based on experience)
Full-Time | Afternoon/Evening Shifts + 1 Weekend Day
Multiple Openings - Apply Today

Start Your Leadership Career-From Home

Ready to take the next step beyond a typical call center role?

We're hiring Remote Entry-Level Supervisors to support and coach our call center agents. This is a great opportunity for someone with customer service or sales experience who wants to grow into leadership.

No formal management experience? That's okay-we'll help you build it.

What You'll Do

  • Coach and motivate a team of remote call center agents
  • Monitor calls and provide real-time feedback
  • Help your team meet performance goals and KPIs
  • Communicate with agents via chat, phone, and video (Microsoft Teams)
  • Address performance concerns and document coaching conversations
  • Troubleshoot basic tech issues (internet, systems, etc.)

What We're Looking For

  • Customer service, sales, or call center experience
  • Strong communication and people skills
  • Interest in leadership, coaching, or team development
  • Comfortable working in a fast-paced, metrics-driven environment
  • Basic computer skills (Microsoft Office/Teams)

Preferred (not required):

  • Previous leadership, mentoring, or coaching experience

Why Join Us

  • Build leadership experience
  • Gain coaching and performance management skills
  • Opportunity for advancement

Pay & Benefits

  • Starting at $30,000/year (flexible based on experience)
  • Medical, Dental, Vision insurance
  • Retirement plan (401k)
  • Paid holidays, vacation, and sick time
  • Full-time schedule (afternoon/evening shift)
  • Must be available for at least 1 weekend day
  • Reliable internet and a quiet dedicated workspace
  • Background check may be required

We're hiring multiple candidates-APPLY NOWto get started!

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