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Entry Level Inmate Call Monitoring Jobs in Alabama

Autauga County, AL

CORRECTIONS DEPUTY

Prattville, AL · On-site

$1.4K - $2.4K/wk

Guards and monitors inmates with an emphasis on well-being and security; maintains constant radio ... Conducts roll-call of all prisoners at the start and end of each shift. * Delivers all inmate ...

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Entry Level Inmate Call Monitoring information

Is it hard for former prisoners to get a job?

For entry level inmate call monitoring positions, having a criminal record can pose challenges during the hiring process, but some employers may consider applicants with prior convictions if they demonstrate reliability and relevant skills. Background checks are common, and certain roles may require additional clearances or training. Overall, job prospects depend on individual circumstances and the employer's policies.

What is the difference between Entry Level Inmate Call Monitoring vs Entry Level Security Surveillance Operator?

AspectEntry Level Inmate Call MonitoringEntry Level Security Surveillance Operator
CredentialsBasic background check, possibly security clearanceBasic background check, security clearance often preferred
Work EnvironmentCorrectional facilities, monitoring inmate callsSecurity control rooms, monitoring surveillance feeds
Employer & IndustryCorrectional institutions, government agenciesSecurity firms, government agencies, private companies
Job FocusMonitoring inmate communications for security risksMonitoring security cameras for suspicious activity

Both roles involve monitoring and security, but Entry Level Inmate Call Monitoring focuses on inmate communications within correctional facilities, while Entry Level Security Surveillance Operator emphasizes monitoring surveillance feeds in various security settings. The skills and credentials overlap, but the work environments and specific responsibilities differ.

What is a corrections monitoring technician?

A corrections monitoring technician is responsible for overseeing inmate communications, such as phone calls, to ensure security and compliance with facility policies. The role often involves using monitoring software, maintaining logs, and working in a secure environment, typically requiring attention to detail and adherence to privacy and safety protocols.

Are inmate phone calls monitored?

Inmate call monitoring is a common practice in correctional facilities, and staff often listen to or record calls to ensure security and prevent illegal activity. Entry level inmate call monitoring jobs typically involve using specialized software and following strict protocols to oversee inmate communications.

How much money is a 15-minute jail call?

Entry Level Inmate Call Monitoring jobs typically involve overseeing calls rather than making them, so the cost of a 15-minute jail call varies depending on the facility and service provider. Generally, inmate calls can range from $0.25 to $3.00 per minute, making a 15-minute call cost between approximately $3.75 and $45.00. Monitoring these calls requires attention to security and compliance with facility policies.

What are some common challenges faced by entry-level professionals in inmate call monitoring, and how can they effectively manage them?

Entry-level professionals in inmate call monitoring often encounter challenges such as handling high call volumes, maintaining focus during repetitive tasks, and ensuring strict adherence to confidentiality and legal guidelines. Effective time management and staying alert are crucial, as is developing a strong understanding of institutional protocols. Building good communication with supervisors and seeking feedback can help new monitors quickly adapt and address any uncertainties or stressors in the role.

What is an Entry Level Inmate Call Monitoring position?

An Entry Level Inmate Call Monitoring position involves listening to, reviewing, and documenting phone calls made by inmates in correctional facilities. The primary goal is to ensure that all communications comply with facility rules and to detect any potential security threats or policy violations. Employees in this role typically use specialized software to monitor calls, flag suspicious activity, and report findings to supervisors or law enforcement as needed. This position requires strong attention to detail, discretion, and the ability to handle confidential information.

What are the key skills and qualifications needed to thrive as an Entry Level Inmate Call Monitoring Specialist, and why are they important?

To thrive as an Entry Level Inmate Call Monitoring Specialist, you generally need strong attention to detail, confidentiality, and a high school diploma or equivalent. Familiarity with call monitoring software, recording systems, and basic computer applications is typically required. Excellent listening skills, discretion, and the ability to remain impartial under pressure help individuals excel in this role. These skills ensure accurate monitoring, compliance with regulations, and the security of sensitive communications within correctional facilities.
What are the most commonly searched types of Inmate Call Monitoring jobs in Alabama? The most popular types of Inmate Call Monitoring jobs in Alabama are:
What are popular job titles related to Entry Level Inmate Call Monitoring jobs in Alabama? For Entry Level Inmate Call Monitoring jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Entry Level Inmate Call Monitoring jobs in Alabama look for? The top searched job categories for Entry Level Inmate Call Monitoring jobs in Alabama are:
Entry Level Inmate Call Monitoring jobs near you
Infographic showing various Entry Level Inmate Call Monitoring job openings in Alabama as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Correctional Security Guard - Donaldson

Alabama Department of Corrections

Bessemer, AL • On-site

$17.55 - $19.36/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 21 days ago

Job description

This is a non-contact security position for the Alabama Department of Corrections (ADOC) at Donaldson Correctional Facility located in Bessemer, Alabama.

Salary Information

$33,066.80 - $55,375.20 Annually

$17.55 - $19.36 hourly

*Starting salary upon initial appointment to the merit system may be based on various factors (e.g., education, experience)

Expected hours: 40 - 45 per week

  • 12-hour shift
  • Morning and evening shifts. Shifts are not guaranteed and are based on seniority
  • Overtime opportunities
  • Rotating weekends

General Overview

Come join the State of Alabama's largest law enforcement agency as an entry-level Correctional Security Guard! This position is unarmed with no physical contact with inmates located within assigned prison facilities. You will learn to monitor inmate behavior, manage access points, and conduct scheduled and unscheduled searches of visitors entering correctional facilities. Work is performed under close supervision from a higher-level Correctional Security Guard, Senior or APOSTC Certified Correctional Officer.

Responsibilities of a Correctional Security Guard

Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed.

  • Assists with monitoring inmate behavior from a confined operational cubicle within halls, dorms, cellblocks, yards, dining facilities and places where inmates are located within the general population of prison facilities, provides clear instructions to inmates.
  • Learns to conduct visitor searches for unauthorized and illegal items and contraband during general population visitation.
  • Learns to complete reports and keep records of inmate work progress, behavior, infractions of rules of conduct, and unusual occurrences in the general population.
  • Communicates with supervisors and provides and receives information regarding inmates under their supervision; promotes rehabilitation.
  • Other duties assigned by facility leadership.

Minimum Qualifications

  • High school diploma or general education degree (GED) certificate
  • 18 years of age or older
  • This is non-APOSTC position - passing physical fitness test and firearms certification is not required.

Special Requirements

  • Applicants must be a U.S. Citizen at the time of appointment.
  • Applicants must possess a valid driver's license or state issued identification card from their State of residency.
  • Applicants must successfully complete a background investigation which includes fingerprint-based criminal history background check and drug screening.
  • Applicants must have no felony or domestic violence convictions.

Benefits

  • Medical and Dental insurance
  • 13 Annual Leave Days
  • 13 Annual Sick Days
  • 21 Military Leave Days
  • 14 Paid Holidays
  • Furnished Uniforms
  • Paid time off
  • Full Retirement

Job Posted by ApplicantPro