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Hourly Inmate Call Monitoring Jobs in Alabama (NOW HIRING)

CORRECTIONS DEPUTY

Prattville, AL · On-site

$1.4K - $2.4K/wk

Guards and monitors inmates with an emphasis on well-being and security; maintains constant radio ... Conducts roll-call of all prisoners at the start and end of each shift. * Delivers all inmate ...

Monitor and analyze call center performance data to identify trends, make recommendations, and ... Compensation details: 1-2 Hourly Wage PI1a886a2ed390-37820-40844768

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Hourly Inmate Call Monitoring information

What job makes $10,000 a month without a degree?

Hourly Inmate Call Monitoring jobs typically do not pay $10,000 a month without specialized skills or experience. High-paying roles that reach this level often involve entrepreneurship, sales, real estate, or skilled trades, but most require relevant skills, certifications, or significant experience rather than just a job title. Such high earnings are uncommon in entry-level or standard monitoring positions.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

Are inmate phone calls monitored?

Inmate call monitoring is a common responsibility for Hourly Inmate Call Monitoring staff, who listen to or record calls to ensure security and compliance with facility rules. Monitoring is typically conducted using specialized audio surveillance systems and requires attention to privacy policies and legal regulations.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is a corrections monitoring technician?

A corrections monitoring technician is responsible for overseeing inmate phone calls and communications to ensure security and prevent illegal activity. They typically operate monitoring systems, document suspicious behavior, and may require training in security protocols and communication technology. The role often involves working in a correctional facility environment and adhering to strict confidentiality standards.

How much money is a 15-minute jail call?

Hourly Inmate Call Monitoring jobs typically involve overseeing calls that may be billed at rates ranging from a few cents to several dollars per minute, depending on the service provider and call type. A 15-minute jail call can cost between $1.50 and $15 or more, based on the call's billing rate. Monitoring these calls requires understanding call costs and ensuring compliance with regulations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Alabama? The most popular types of Inmate Call Monitoring jobs in Alabama are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Alabama? For Hourly Inmate Call Monitoring jobs in Alabama, the most frequently searched job titles are:
What cities in Alabama are hiring for Hourly Inmate Call Monitoring jobs? Cities in Alabama with the most Hourly Inmate Call Monitoring job openings:
Infographic showing various Hourly Inmate Call Monitoring job openings in Alabama as of June 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution.

$17.55 - $28.79/hr

Full-time

Posted 24 days ago


Job description

Under the supervision of the Corporal - Corrections Deputy, the employee provides security and operational support for the County Jail. The employee ensures the safe and effective operation of the jail. The employee handles official documents and information, entering information into computer and ensuring in-jail warrants are served.

Examples of Duties / Knowledge & Skills ESSENTIAL FUNCTIONS: The following list was developed through a job analysis; however, it is not exhaustive and other duties may be required and assigned. A person with a disability which is covered by the ADA must be able to perform the essential functions of the job unaided or with the assistance of a reasonable accommodation. ESSENTIAL FUNCTION: Corrections Security and Operations.

The employee performs duties to ensure the safe and efficient operation of the jail. Places arrestees in custody; completes formal booking procedure as required. Assists in the application of bail within departmental guidelines.

Assists with transfer to other jurisdictional agency as required. Searches inmates for weapons and contraband, seizing evidence as required. Issues jail clothing, sheets, blanket, and mattress upon entrance of a new inmate.

Explains to inmate jail rules, regulations, and restrictions; issues inmate a rule book and gathers signature. Ensures inmate has the opportunity for telephone communication after booking. Escorts nurse around facility while making routine visits for inmate health care.

Witnesses breathalyzer tests administered to inmates as required; administers random drug tests. Ensures meals are obtained for inmates and are distributed within established policy and health standards and regulations; maintains strict utensil inventory at beginning and end of meal times. Guards and monitors inmates with an emphasis on well-being and security; maintains constant radio contact with on-duty Communications Officers for alerts from video and electronic voice monitoring equipment in individual cellblocks to prevent suicide or potential endangerment to any inmates.

Reports to supervisor any illness of inmates, unusual circumstances, unsafe conditions, or other matters that pertain to inmates or jail. Maintains the security of the jail facility by checking all locks, doors, and windows; accounts for all keys and personal card-key for electronic locks; makes hourly floor checks of all cellblocks and inmates. Makes security checks of fire escapes and accesses; makes security check of exterior premises including parking lot; notifies supervisor or non-duty patrol officers of any persons on the premises without authorization or that appear to pose a threat to the facility.

Provides security during visitation hours, jail canteen, transfer to medical facility, extradition transfer, religious services, lawyer interview, bail applications, etc. Investigates and reports issues between prisoners; isolates or segregates as warranted to protect inmates, jail staff, and general public; makes written report of all incidents involving force. Intervenes during physical altercations involving inmates.

Makes recommendations to supervisor for trustee assignments; supervises work details; reports any issues or deficiencies in writing. Identifies and searches all visitors and trustees entering and leaving the jail. Conducts visitations per established policy; controls and supervises visitors with regard to contraband, dangerous instruments, and weapon introduction within the secure area of the facility; ensures visitors comply with all regulations and that criminal offenders are prohibited from visiting.

Conducts frequent cell-block shake-downs and inspections for the purpose of contraband seizure. Conducts roll-call of all prisoners at the start and end of each shift. Delivers all inmate correspondence to and from the courts and officials, maintaining confidentiality of contents.

Assists during periodic inspection of the jail facility by representatives of the Grand Jury, Department of Corrections, Department of Public Health, State Fire Marshal, etc. Provides transport of inmates to court as needed; listens to judge's ruling and comments; takes notes. ESSENTIAL FUNCTION: Corrections Administration.

The employee organizes and inputs information, official documents, reports, and warrants. Completes booking reports, fingerprint cards, and medical screening forms; takes photographs, completes computer data entry, and makes appropriate cell assignment for prisoners. Inventories personal property, jewelry, monies, etc.

for inmates; receipts as required; returns property to individuals upon release and gathers signature for verification of inventory. Maintains logs of all jail visitors and ensures order on visitation day. Maintains inmate history, disciplinary reports, illness, and various other records concerning inmates.

Serves indictments and warrants in accordance with established procedures for in-jail arrests or additional charges or holds. Makes written execution upon service of warrant and returns to issuing authority. Locates and transfers records for the court; ensures confidentiality of internal business records per departmental procedure.

Makes frequent inventories of needed supplies; maintains forms and printed materials in sufficient quantity to accommodate continuous use; notifies supervisor deficiencies and needs. Completes incident and disciplinary reports related to inmates. Performs other duties as assigned.

Minimum qualifications & Requirements Minimum Qualifications Possession of a high school diploma or GED. Ability to gain and maintain Jail Management Certification. Possession of a current and valid driver's license.

Ability to work non-standard hours.