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OpsArmy

Medical Document Retrieval Specialist (Philippines | Remote) The Medical Document Retrieval Specialist plays a pivotal role in the healthcare medical records retrieval process. As the first step in ...

Reliable Document Retrieval, Inc.

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Attorney Services Assistant

Sacramento, CA · On-site

$25 - $29/hr

Reliable Document Retrieval is a nationwide public records research company located in Midtown Sacramento. It is a very relaxed but highly productive office. We are a very customer service forward ...

Hire Virtue

Document Control Specialist

Kerens, TX

Generate document status reports for project leadership. * Assist engineering, procurement, and construction teams with document retrieval. Qualifications * Associate's degree or equivalent ...

SuperbTech

Document Control Specialist

Los Angeles, CA · On-site

$23 - $30/hr

Support project teams with document retrieval, reporting, and audit preparation * Coordinate with engineers, project managers, and external stakeholders to ensure timely document flow * Monitor ...

SuperbTech

Document Control Specialist

Los Angeles, CA

$23 - $30/hr

Support project teams with document retrieval, reporting, and audit preparation * Coordinate with engineers, project managers, and external stakeholders to ensure timely document flow * Monitor ...

Synch-Solutions

Document Control Specialist

Chicago, IL · On-site

Daily work consists of archiving of completed projects, document retrieval, document reproduction and document filing and naming. Bring your attention to detail and desire to grow, and we'll help you ...

SuperbTech

Document Control Specialist

Los Angeles, CA · On-site

$23 - $30/hr

Support project teams with document retrieval, reporting, and audit preparation * Coordinate with engineers, project managers, and external stakeholders to ensure timely document flow * Monitor ...

Synch-Solutions

Document Control Specialist

Chicago, IL · On-site

Daily work consists of archiving of completed projects, document retrieval, document reproduction and document filing and naming. Bring your attention to detail and desire to grow, and we'll help you ...

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How much do document retrieval jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for document retrieval in the United States is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.52 per hour, depending on experience, location, and employer.

What is a document retrieval?

A Document Retrieval job involves locating, obtaining, and organizing documents from various sources, such as databases, archives, or physical records. Professionals in this role ensure that requested documents are accurately retrieved and delivered in a timely manner. They may work in legal, medical, or corporate settings, handling sensitive or confidential information. Strong attention to detail and familiarity with document management systems are essential skills for this job.

What are some typical challenges faced in a document retrieval position?

Document Retrieval specialists often encounter challenges such as managing large volumes of files, meeting tight deadlines for urgent requests, and ensuring the accuracy and confidentiality of sensitive information. Adapting to different document management systems and staying organized when searching for various types of records are also common aspects of the job. Developing strong organizational habits and clear communication skills can help overcome these challenges. Teamwork is often important, as document retrievers may work closely with legal, medical, or records departments to fulfill requests efficiently.

What are the key skills and qualifications needed to thrive in a document retrieval position, and why are they important?

To excel in Document Retrieval, strong attention to detail, organization skills, and experience with records management are typically required, often with a high school diploma or equivalent. Familiarity with document management systems, digital filing software, and occasionally legal or medical record databases is beneficial. Reliable communication, discretion, and the ability to manage confidential information are essential soft skills for this role. These qualities ensure timely, accurate retrieval of documents while maintaining privacy and supporting efficient workflow operations.

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Document Retrieval jobs near you
Infographic showing various Document Retrieval job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $42,911 per year, or $20.6 per hour.

Medical Document Retrieval Specialist (Philippines | Remote)

OpsArmy

Remote

Full-time

Posted 25 days ago

Job description

Medical Document Retrieval Specialist (Philippines | Remote)

The Medical Document Retrieval Specialist plays a pivotal role in the healthcare medical records retrieval process. As the first step in the workflow, this position ensures all requests are complete, accurate, and prepared for downstream processing. The quality of intake directly impacts the speed and accuracy of records retrieval for our law firm clients.

Key Responsibilities

1. Provider Research & Identification

  • Determine all relevant healthcare providers associated with a client's treatment, beyond the main facility listed by the law firm.
  • Locate billing providers and related entities using tools such as Chartswap, prior request history, and direct provider calls.
  • Input all identified providers into the admin application.

2. Request Creation & Quality Control

  • Review and correct incoming Release of Information (ROI) forms, which are incomplete or incorrect in approximately 90% of cases.
  • Create accurate base forms before assembling final submission packets.
  • Conduct thorough quality assurance checks for each ROI packet, ensuring all required components (cover letters, affidavits, etc.) are accurate and complete.

3. Request Assignment

  • Assign requests to appropriate records team members based on workload and utilization metrics.

4. Handling Special Cases

  • Identify and escalate provider-specific requirements (e.g., custom forms) to the appropriate Client Success Manager (CSM).
  • Resolve missing or conflicting information by liaising directly with the law firms case manager.

Requirements

  • Experience: Prior experience requesting health records from providers on behalf of healthcare companies, law firms, or related organizations.
  • Attention to Detail: Extreme accuracy is essential errors can cause months-long delays in retrieval.
  • Technical Skills: Proficiency in Adobe Acrobat and PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills with a proactive problem-solving mindset.

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