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Control Center Specialist Jobs (NOW HIRING)

Consolidated Edison

Specialist - BQ Control Center

Brooklyn, NY · On-site

$85K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Brooklyn/Queens Control Center Specialist will oversee the administrative, scheduling, analytical, and additional support functions of the Brooklyn/Queens Control Center. The Specialist will ...

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Control Center Specialist information

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How much do control center specialist jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for control center specialist in the United States is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.32 per hour, depending on experience, location, and employer.

What is a control center specialist?

Control Center Specialists are professionals who monitor and manage operations within centralized control rooms, such as those found in utility companies, transportation networks, emergency services, or large organizations. They ensure that systems run smoothly by overseeing real-time data, coordinating responses to incidents, and troubleshooting technical issues as they arise. These specialists often communicate with field staff, manage alarms or alerts, and use specialized software to maintain safety, security, and operational efficiency. Their role is critical in minimizing downtime and ensuring rapid responses to any disruptions.

How does a control center specialist typically collaborate with other teams during critical incidents?

As a Control Center Specialist, you'll play a central role in coordinating responses to critical incidents by communicating with multiple departments such as security, IT, operations, and field teams. You'll be responsible for relaying real-time information, ensuring everyone is aligned on procedures, and escalating issues as needed. Effective collaboration and clear communication are essential, as decisions made in the control center often directly impact the safety, security, and efficiency of operations. This role often requires quick thinking and teamwork, especially during high-pressure situations.

What are the key skills and qualifications needed to thrive as a control center specialist, and why are they important?

To thrive as a Control Center Specialist, you need strong analytical abilities, attention to detail, and a solid understanding of operational protocols, often supported by relevant technical training or a degree in a related field. Familiarity with control center software, SCADA systems, and incident management platforms is typically required. Excellent communication, problem-solving skills, and the ability to stay calm under pressure distinguish top performers in this role. These skills are vital for ensuring operational continuity, quick response to incidents, and maintaining the safety and efficiency of critical systems.

What is the difference between Control Center Specialist vs Dispatch Coordinator?

AspectControl Center SpecialistDispatch Coordinator
CredentialsRelevant certifications, technical knowledgeOften similar, may include licensing or certifications
Work EnvironmentControl rooms, monitoring stationsField sites, transportation hubs
Employer & IndustryUtilities, transportation, emergency servicesLogistics, transportation, delivery services
Primary FocusMonitoring and managing operations from a central locationCoordinating and dispatching field personnel or vehicles

While both roles involve coordination and communication, a Control Center Specialist primarily monitors operations from a central control room, ensuring systems run smoothly. In contrast, a Dispatch Coordinator focuses on dispatching personnel or vehicles to specific locations, often working in the field or at logistics hubs. Both roles require strong communication skills and industry-specific knowledge, but their day-to-day tasks and work environments differ.

What does a control center specialist do?

A control center specialist monitors and manages operational systems, ensuring safety, efficiency, and proper functioning of equipment or processes. They use specialized tools and communication systems to respond to alerts, coordinate responses, and maintain continuous operations, often working in shifts or 24/7 environments.
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What job categories do people searching Control Center Specialist jobs look for?

The top searched job categories for Control Center Specialist jobs are:

Control Center Specialist jobs near you
Infographic showing various Control Center Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,154 per year, or $21.7 per hour.

Warehouse Control Center Specialist

TKO StaffPros

Tupelo, MS • On-site

$69K - $84K/yr

Full-time

Re-posted 2 days ago

Job description

\n <\/head>\n \n Warehouse Control Center Specialist<\/span>
<\/h1>


<\/p>\n

\n Location:<\/span><\/b> Tupelo, Mississippi<\/span>
\n <\/div>\n
\n Employment Type:<\/span><\/b> Full\-Time<\/span>
\n <\/div>\n
\n Salary Range (Good Faith Estimate):<\/span><\/b> <\/span>$69,400 \- $84,600 annually<\/span><\/b>
\n <\/div>\n
\n FLSA Status:<\/span><\/b> Exempt<\/span>
\n <\/div>


<\/p>Position Summary<\/span>
<\/h2>

We are seeking an experienced <\/span>Warehouse Control Center Specialist<\/span><\/b> to oversee the daily administration, monitoring, and optimization of warehouse control center operations. This position plays a critical role in maintaining visibility across warehouse and supply chain activities by ensuring system accuracy, resolving operational issues, and driving continuous process improvements.<\/span>
<\/p>

The ideal candidate will possess strong analytical, technical, and communication skills with experience supporting warehouse management systems, transportation management systems, or enterprise resource planning (ERP) platforms. This individual will collaborate closely with operations, IT, and cross\-functional teams to improve efficiency, data integrity, and overall supply chain performance.<\/span>
<\/p>

This is a high\-priority opening, and we are looking to fill the position as quickly as possible while following our standard onboarding procedures. Due to the technical nature of the role, we recognize this may be a challenging position to fill and are seeking qualified candidates immediately.<\/span><\/b>
<\/p>Essential Responsibilities<\/span>
<\/h2>\n

    \n
  • Monitor, coordinate, and optimize daily warehouse and internal logistics operations.<\/span>
    <\/li>\n
  • Serve as the primary system user and subject matter expert for warehouse processes and logistics platforms.<\/span>
    <\/li>\n
  • Monitor real\-time operational data to proactively identify and resolve issues before they impact productivity or customer service.<\/span>
    <\/li>\n
  • Develop and maintain process documentation, including Standard Operating Procedures (SOPs), process maps, and workflow documentation.<\/span>
    <\/li>\n
  • Create training materials and provide system training to warehouse personnel and key users.<\/span>
    <\/li>\n
  • Analyze key performance indicators (KPIs) to identify operational bottlenecks and recommend process improvements or automation opportunities.<\/span>
    <\/li>\n
  • Audit system data to ensure accuracy and maintain reporting integrity.<\/span>
    <\/li>\n
  • Coordinate with operations, IT teams, software vendors, and external partners during system enhancements and implementations.<\/span>
    <\/li>\n
  • Lead continuous improvement initiatives focused on increasing warehouse efficiency, productivity, and system performance.<\/span>
    <\/li>\n <\/ul>Qualifications<\/span>
    <\/h2>Required Education & Experience<\/span>
    <\/h3>\n
      \n
    • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.<\/span>
      <\/li>\n
    • Minimum of <\/span>3\-5 years<\/span><\/b> of progressive experience in warehouse operations, logistics, or transportation.<\/span>
      <\/li>\n
    • At least <\/span>1\-2 years<\/span><\/b> supporting warehouse systems or serving as a key system user.<\/span>
      <\/li>\n
    • Equivalent combinations of education and relevant experience will be considered.<\/span>
      <\/li>\n <\/ul>Preferred Technical Skills<\/span>
      <\/h2>\n
        \n
      • ERP experience (SAP S\/4HANA preferred)<\/span>
        <\/li>\n
      • Warehouse Management Systems (WMS)<\/span>
        <\/li>\n
      • Transportation Management Systems (Oracle, Blue Yonder, or similar)<\/span>
        <\/li>\n
      • Advanced Microsoft Excel (Pivot Tables, VLOOKUP, XLOOKUP, Power Query)<\/span>
        <\/li>\n
      • Power BI or Tableau<\/span>
        <\/li>\n
      • Supply Chain Visibility Platforms (FourKites, Project44, or similar)<\/span>
        <\/li>\n
      • Process mapping and workflow documentation (BPMN or similar)<\/span>
        <\/li>\n <\/ul>Core Competencies<\/span>
        <\/h2>\n
          \n
        • Warehouse Operations<\/span>
          <\/li>\n
        • Supply Chain Analytics<\/span>
          <\/li>\n
        • Continuous Improvement<\/span>
          <\/li>\n
        • Process Optimization<\/span>
          <\/li>\n
        • Data Analysis<\/span>
          <\/li>\n
        • Cross\-Functional Collaboration<\/span>
          <\/li>\n
        • Problem Solving<\/span>
          <\/li>\n
        • Project Leadership<\/span>
          <\/li>\n
        • Communication Skills<\/span>
          <\/li>\n
        • Time Management<\/span>
          <\/li>\n
        • Decision Making<\/span>
          <\/li>\n
        • Attention to Detail<\/span>
          <\/li>\n <\/ul>Preferred Certifications<\/span>
          <\/h2>\n
            \n
          • APICS Certified Supply Chain Professional (CSCP)<\/span>
            <\/li>\n
          • Lean Six Sigma Green Belt or Black Belt<\/span>
            <\/li>\n
          • Other relevant logistics or continuous improvement certifications<\/span>
            <\/li>\n <\/ul>Physical Requirements<\/span>
            <\/h2>\n
              \n
            • Ability to sit, stand, and walk throughout the workday.<\/span>
              <\/li>\n
            • Frequent computer and keyboard use.<\/span>
              <\/li>\n
            • Occasionally lift, push, pull, or carry up to <\/span>50 pounds<\/span><\/b>.<\/span>
              <\/li>\n
            • Ability to work in both office and warehouse environments as needed.<\/span>
              <\/li>\n <\/ul>\n
              \n
              \n <\/div><\/span>
              \n <\/body>\n<\/html>

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