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Dispatcher Manager Jobs in Rochester, NY (NOW HIRING)

Mr.Handyman

Inside Sales Dispatcher

Henrietta, NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done ... Lead management and Scheduling - you will be responsible for inbound and outbound customer ...

Mr.Handyman

Inside Sales Dispatcher

Rochester, NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done ... Lead management and Scheduling - you will be responsible for inbound and outbound customer ...

Mr.Handyman

Inside Sales Dispatcher

Gates, NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done ... Lead management and Scheduling - you will be responsible for inbound and outbound customer ...

Mr. Handyman

Inside Sales Dispatcher

Henrietta, NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done ... Lead management and Scheduling - you will be responsible for inbound and outbound customer ...

Mr. Handyman

Inside Sales Dispatcher

Rochester, NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done ... Lead management and Scheduling - you will be responsible for inbound and outbound customer ...

Mr. Handyman

Inside Sales Dispatcher

NY · On-site

Inside Sales Dispatcher Mr. Handyman is known for exceptional service, quality work, and our "Done ... Lead management and Scheduling - you will be responsible for inbound and outbound customer ...

Factory Motor Parts

Location Manager

Webster, NY · On-site

$63K - $67K/hr

This is a working manager role including dispatching, customer service, pulling/checking in parts, and warehouse work whenever necessary. The Location Manager position requires a proven team player ...

Generac Power Systems, Inc.

Service Manager

Rush, NY · On-site

$22 - $28/hr

The Service Manager is responsible for planning, organizing, and directing all actions to ensure ... Dispatch field workers on installs, repairs and maintenance. * Review job reports and coordinate ...

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All JobsDispatcher JobsDispatcher Manager JobsDispatcher Manager Jobs in Rochester, NY

Dispatcher Manager information

See Rochester, NY salary details

$29.6K

$62K

$102.1K

How much do dispatcher manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for dispatcher manager in Rochester, NY is $62,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a dispatcher manager?

Dispatcher Managers are professionals responsible for overseeing the operations of dispatch teams that coordinate the movement of vehicles, personnel, or goods. They manage schedules, monitor performance, and ensure that dispatchers communicate effectively with drivers or field personnel. Dispatcher Managers also handle problem-solving, maintain compliance with regulations, and often implement strategies to improve efficiency. Their leadership ensures that services are delivered safely and on time, making them essential in industries like transportation, emergency services, and logistics.

What is the difference between Dispatcher Manager vs Dispatcher?

AspectDispatcher ManagerDispatcher
Required CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing dispatch operationsField or office, coordinating vehicle or personnel dispatch
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, emergency services, delivery services
Common Search & ComparisonDispatcher Manager vs Dispatcher

The Dispatcher Manager typically oversees dispatch teams, manages operations, and requires some management experience or certifications. In contrast, a Dispatcher handles day-to-day dispatching tasks, often with less formal education. Both roles are vital in logistics and transportation industries, but the Manager has broader responsibilities and supervisory duties.

What are the key skills and qualifications needed to thrive as a dispatcher manager?

To thrive as a Dispatcher Manager, you need expertise in logistics coordination, problem-solving, and staff management, usually backed by experience in dispatch or transportation and sometimes an associate degree. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Strong leadership, communication, and decision-making skills help foster effective team coordination and quick response to emergencies. These abilities are crucial to ensure efficient operations, timely deliveries, and high customer satisfaction.

Is it hard to get hired as a dispatcher manager?

Getting hired as a dispatcher manager can be competitive, often requiring relevant experience in logistics, transportation, or dispatching, along with strong organizational and communication skills. Employers may also prefer candidates with certifications such as a Commercial Driver's License (CDL) or dispatching training. Having familiarity with dispatch software and a proven track record in managing schedules and teams can improve job prospects.

What are some common challenges faced by dispatcher managers and how can they be addressed?

Dispatcher Managers often face challenges such as managing high-pressure situations, ensuring timely communication between dispatchers and field teams, and adapting quickly to last-minute changes or emergencies. Effective problem-solving skills, strong leadership, and implementing robust scheduling systems can help address these challenges. Regular training sessions and fostering a collaborative environment also contribute to smoother operations and improved team morale.
What are the most commonly searched types of Dispatcher jobs in Rochester, NY? The most popular types of Dispatcher jobs in Rochester, NY are:
What are popular job titles related to Dispatcher Manager jobs in Rochester, NY? For Dispatcher Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Dispatcher Manager jobs in Rochester, NY look for? The top searched job categories for Dispatcher Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Dispatcher Manager jobs? Cities near Rochester, NY with the most Dispatcher Manager job openings:
Dispatcher Manager jobs near you
Infographic showing various Dispatcher Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $62,050 per year, or $29.8 per hour.

Inside Sales Dispatcher

Mr.Handyman

Henrietta, NY • On-site

Full-time

Re-posted 10 days ago

Job description

Inside Sales Dispatcher

Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

When you join the Mr. Handyman team, you get so much more than a job... You get a career you can be proud of, and the support of industry-leading software and business systems.

Why You'll Want to Join Our Team at Mr. Handyman as an Inside Sales/ Dispatcher

Here are just a few of the benefits you'll receive when joining the Mr. Handyman team.

  • Competitive pay $18 - $25
  • Opportunity for weekly bonus
  • Advancement and growth opportunities
  • Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
  • The pride that comes with applying your skills in a challenging and varied work environment
  • The opportunity to wow customers with a best-in-class customer experience and solutions
  • Flexibility with hours so you can take care of life's important events

Your Responsibilities as an Office Professional, Inside Sales, and Dispatching

  • Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
  • Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to guide them through their projects and assist with managing their expectations.
  • Create Life-Long Customers - Deliver a great experience that wows every customer.You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

Be able to multitask

Be highly organized and detail-oriented

Possess excellent customer communication and independent work skills

Deliver solutions

Perform Inside Sales over the phone

Be a self-starter

Have computer experience with Office and Excel

Job Requirements

These are the minimum requirements for consideration for this position.

  • Previous call center experience- A plus
  • Have 2+ years of experience in an office setting
  • Solving problems must come easily to you
  • Complete a background check
  • Professional communication and phone skills


Should you meet the requirements for the position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs, which can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.

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