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Dispatcher Jobs in Rochester, NY (NOW HIRING)

We're growing fast and looking for a Dispatcher who thrives in a fast-paced environment and loves keeping operations running smoothly. Why You'll Love Working Here * Competitive pay * Medical ...

Dispatcher

Rochester, NY · On-site

$75K/yr

We're growing fast and looking for a Dispatcher who thrives in a fast-paced environment and loves keeping operations running smoothly. Why You'll Love Working Here * Competitive pay * Medical ...

We're growing fast and looking for a Dispatcher who thrives in a fast-paced environment and loves keeping operations running smoothly. Why You'll Love Working Here * Competitive pay * Medical ...

Dispatcher

Batavia, NY · On-site

$22 - $29/hr

Dispatcher Reports To: Operations Manager FLSA Status & EEO Code: Non FLSA Exempt & Administrative Support Worker Division/Department: GHM/Operations Salary Grade: B23 - Hourly Level of Work: Level I ...

Dispatcher

Batavia, NY · On-site

$22 - $29/hr

Dispatcher Reports To: Operations Manager FLSA Status & EEO Code: Non FLSA Exempt & Administrative Support Worker Division/Department: GHM/Operations Salary Grade: B23 - Hourly Level of Work: Level I ...

Dispatcher

Batavia, NY · On-site

$22 - $29/hr

Dispatcher Reports To: Operations Manager FLSA Status & EEO Code: Non FLSA Exempt & Administrative Support Worker Division/Department: GHM/Operations Salary Grade: B23 - Hourly Level of Work: Level I ...

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is critical to the safety of our employees and patients and must maintain regular communication with crews to monitor safety. This position requires cooperation between the dispatcher ...

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is critical to the safety of our employees and patients and must maintain regular communication with crews to monitor safety. This position requires cooperation between the dispatcher ...

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is critical to the safety of our employees and patients and must maintain regular communication with crews to monitor safety. This position requires cooperation between the dispatcher ...

Service Dispatcher

Hopewell, NY · On-site

$18.75 - $25/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

Service Dispatcher

Hopewell, NY · On-site

$18.75 - $25/hr

As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to ...

A dispatcher must be able to effectively operate computers, radios, tele-type communications and other automatic devices and must maintain a high degree of alertness and a calm demeanor in responding ...

Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs. * Relay information such as work orders or ...

A dispatcher must be able to effectively operate computers, radios, tele-type communications and other automatic devices and must maintain a high degree of alertness and a calm demeanor in responding ...

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Dispatcher information

See Rochester, NY salary details

$11

$21

$33

How much do dispatcher jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for dispatcher in Rochester, NY is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.51 per hour, depending on experience, location, and employer.

What exactly does a dispatcher do?

A dispatcher coordinates the assignment and routing of vehicles, personnel, or equipment to ensure efficient operations. They communicate with drivers or team members using radios or computer systems, monitor progress, and handle scheduling or emergency situations. Strong organizational and communication skills are essential for this role.

How to become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, pass a background check, and complete dispatcher training, which includes learning emergency communication protocols and using dispatch software. Some agencies may require certification or prior experience in emergency services, and candidates must often pass a skills assessment and a medical exam.

What does a dispatcher do?

A dispatcher is responsible for coordinating and managing the movement of vehicles, personnel, or goods, often in industries like transportation, emergency services, or logistics. They receive requests for service, communicate with drivers or field staff, and use computer systems to track and assign tasks efficiently. Dispatchers play a crucial role in ensuring timely responses, maintaining clear communication, and solving logistical challenges as they arise.

What are the key skills and qualifications needed to thrive as a Dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong multitasking abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and sometimes certification such as the Emergency Medical Dispatcher (EMD) credential is often required. Excellent communication, problem-solving, and stress management skills set top performers apart in this role. These competencies are vital to ensure timely, accurate coordination and safety in high-pressure, fast-paced environments.

What is the difference between Dispatcher vs Driver?

AspectDispatcherDriver
Required CredentialsMay require a high school diploma or equivalent; certifications in logistics or transportation are a plusValid driver’s license; may need commercial driver’s license (CDL) depending on vehicle type
Work EnvironmentOffice setting, coordinating routes and schedulesVehicle operation, on the road, or in delivery environments
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, delivery, freight, and logistics industries
Common Search & Comparison IntentUnderstanding roles in logistics and coordinationDriving responsibilities and qualifications

The main difference between a Dispatcher and a Driver is that a Dispatcher primarily coordinates and manages routes, schedules, and communication within logistics operations, often working in an office environment. In contrast, a Driver is responsible for physically operating vehicles to deliver goods or passengers. Both roles are essential in transportation industries, but they focus on different aspects of the logistics process.

How to become a dispatcher?

To become a dispatcher, candidates typically need a high school diploma or equivalent and should develop strong communication, organization, and problem-solving skills. Some employers prefer candidates with experience in transportation, logistics, or customer service, and obtaining relevant certifications or training in dispatching software can improve job prospects.

What Does a Dispatcher Do?

Dispatchers are utilized in a wide variety of industries to be the hub of communications for a company or organization. They answer phone calls and then communicate with the necessary mobile units in response to a request. From trucking to emergency services, they ensure that the appropriate people or products get to the right place at the right time. Due to the nature of the job, dispatchers—particularly those that work in emergency services—must be able to remain calm and clear-headed, especially in emergency situations.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include specialized roles such as experienced consultants, surgeons, or senior executives. Freelance professionals like high-level contractors or certain skilled trades may also earn this level of daily income, especially with significant experience and certifications. These roles typically require advanced skills, extensive experience, and often involve high-pressure environments or independent contracting.

How do dispatchers typically handle high-pressure situations and ensure effective communication during emergencies?

Dispatchers are trained to remain calm under pressure, prioritize incoming requests, and quickly relay accurate information to the appropriate personnel. They use specialized software and communication systems to coordinate responses, monitor ongoing situations, and provide updates to field teams. Regular training, established protocols, and teamwork with emergency responders help dispatchers manage stressful scenarios efficiently, minimizing errors and ensuring public safety.
What are the most commonly searched types of Dispatcher jobs in Rochester, NY? The most popular types of Dispatcher jobs in Rochester, NY are:
What job categories do people searching Dispatcher jobs in Rochester, NY look for? The top searched job categories for Dispatcher jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Dispatcher jobs? Cities near Rochester, NY with the most Dispatcher job openings:
Infographic showing various Dispatcher job openings in Rochester, NY as of June 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $45,232 per year, or $21.7 per hour.

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

For over 100 years, Reimer Home Services has been a trusted leader in HVAC, plumbing, and electrical services across Western New York. We’re growing fast and looking for a Dispatcher who thrives in a fast-paced environment and loves keeping operations running smoothly.
 
Why You’ll Love Working Here
  • Competitive pay
  • Medical, Prescription, Dental & Vision coverage
  • Disability & Term Life Insurance
  • Matching 401(k)
  • Paid Holidays & PTO
  • Ongoing training and career growth
What You’ll Do
  • Dispatch technicians for residential service calls and installations
  • Prioritize jobs based on urgency, skillset, and location
  • Communicate with customers regarding appointment updates and expectations
  • Coordinate emergency calls and allocate resources efficiently
  • Monitor technician progress and adjust schedules in real time
  • Maintain accurate service records to support smooth operations
What We’re Looking For
  • High school diploma or GED
  • Dispatching, scheduling, or administrative experience preferred
  • Strong communication and multitasking skills
  • Calm under pressure and detailoriented
  • Experience with dispatching software; ServiceTitan is a plus
  • Reliable, teamfocused, and organized
Location 
  • Inperson at our Rochester, NY branch

Join a company where your work keeps our community running and your future is bright. Apply today to grow your career with Reimer Home Services.
 
 
 
 
Reimer Home Services may conduct a pre-employment background check and drug test, subject to applicable law.