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At Home Dispatcher Jobs in Rochester, NY (NOW HIRING)

NexCore

Dispatcher

Rochester, NY · On-site

$23 - $27/hr

The Dispatcher plays a critical role in coordinating service calls, scheduling technicians, and ensuring efficient daily operations. This position requires excellent communication skills, strong ...

Meenan

Service Dispatcher

Hopewell, NY · On-site

$18.75 - $25/hr

We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be ...

Star Group LP

Service Dispatcher

Hopewell, NY · On-site

$18.75 - $25/hr

We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be ...

01007 Heidelberg Materials NE LLC

Dispatcher

Pavilion, NY · On-site

$22 - $26/hr

Coordinate daily logistics operations by planning, scheduling, and dispatching material deliveries to ensure efficient, on-time service. * Analyze production capacity, truck availability, customer ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY

$20 - $25/hr

The dispatcher is critical to the safety of our employees and patients and must maintain regular ... Clean and sanitize workstation at the beginning and/or end of shift. * Ability to wear personal ...

MONROE MEDI-TRANS INC

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is critical to the safety of our employees and patients and must maintain regular ... Clean and sanitize workstation at the beginning and/or end of shift. * Ability to wear personal ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is critical to the safety of our employees and patients and must maintain regular ... Clean and sanitize workstation at the beginning and/or end of shift. * Ability to wear personal ...

Heidelberg Materials

Logistics Dispatcher

Pavilion, NY · On-site

$22 - $26/hr

Coordinate daily logistics operations by planning, scheduling, and dispatching material deliveries to ensure efficient, on-time service. * Analyze production capacity, truck availability, customer ...

Heidelbergmaterials

Logistics Dispatcher

Pavilion, NY

$22 - $26/hr

Coordinate daily logistics operations by planning, scheduling, and dispatching material deliveries to ensure efficient, on-time service. * Analyze production capacity, truck availability, customer ...

Leonard's Express Inc

Off Hours Dispatcher

Farmington, NY · On-site

$21 - $23/hr

At Leonard's Express, Inc. we are looking for a motivated dispatcher who wants to help us improve our fleet. A great trucking company starts with their drivers, so our dispatchers are titled Driver ...

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All JobsAt Home Dispatcher JobsAt Home Dispatcher Jobs in Rochester, NY

At Home Dispatcher information

See Rochester, NY salary details

$11

$21

$33

How much do at home dispatcher jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for at home dispatcher in Rochester, NY is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an at home dispatcher, and why are they important?

To thrive as an At Home Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication tools such as radios or VoIP platforms is essential. Excellent multitasking, problem-solving, and clear communication abilities set top performers apart in this role. These skills ensure efficient coordination, timely response, and reliable information flow, all of which are critical to successful dispatch operations.

What is the difference between At Home Dispatcher vs Customer Service Representative?

AspectAt Home DispatcherCustomer Service Representative
CredentialsHigh school diploma or equivalent; dispatching certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, primarily computer and phone-basedRemote or in-office, phone and computer-based
Industry UsageTransportation, logistics, delivery servicesRetail, telecom, service industries
Job FocusScheduling, routing, coordinating deliveries or servicesAssisting customers, resolving issues, providing information

While both roles are customer-focused and often remote, At Home Dispatchers primarily coordinate logistics and routing for transportation or delivery companies, whereas Customer Service Representatives handle customer inquiries and support across various industries. The key differences lie in their specific responsibilities and industry applications.

How do at home dispatchers typically communicate and coordinate with field teams while working remotely?

At Home Dispatchers rely on a combination of specialized dispatch software, email, and phone systems to stay connected with field teams. Effective communication is critical, so most companies provide access to real-time tracking tools and instant messaging platforms. Regular check-ins and clear documentation help ensure that assignments are understood and any issues are quickly resolved. Collaboration with supervisors and other dispatchers is also common, typically through scheduled virtual meetings or chat groups, to keep operations running smoothly.

What is an at home dispatcher?

An At Home Dispatcher is a professional who coordinates and manages the scheduling and dispatching of vehicles, personnel, or services from a remote location, typically their own home. They use communication tools such as phones, computers, and specialized software to assign tasks, monitor progress, and resolve issues in real-time. This role is common in industries like transportation, emergency services, and customer support, allowing companies to operate efficiently while offering flexible work arrangements.
What are the most commonly searched types of Dispatcher jobs in Rochester, NY? The most popular types of Dispatcher jobs in Rochester, NY are:
What are popular job titles related to At Home Dispatcher jobs in Rochester, NY? For At Home Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching At Home Dispatcher jobs in Rochester, NY look for? The top searched job categories for At Home Dispatcher jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for At Home Dispatcher jobs? Cities near Rochester, NY with the most At Home Dispatcher job openings:
At Home Dispatcher jobs near you
Infographic showing various At Home Dispatcher job openings in Rochester, NY as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,212 per year, or $21.7 per hour.

Dispatcher

NexCore

Rochester, NY • On-site

$23 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

We are seeking a highly organized and customer-focused Dispatcher to join our team. The Dispatcher plays a critical role in coordinating service calls, scheduling technicians, and ensuring efficient daily operations. This position requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
  • Schedule and dispatch service technicians for service calls
  • Coordinate technician schedules to maximize efficiency and meet customer expectations
  • Communicate with customers regarding appointment times and service updates
  • Monitor technician progress throughout the day and adjust schedules as needed
  • Enter service calls, customer information, and job details into dispatch software
  • Provide technicians with job information, directions, and customer notes
  • Maintain clear communication between customers, technicians, and management
  • Handle incoming service calls and adjust schedules accordingly
  • Maintain accurate records of service calls, work orders, and technician activity
  • Review technician timecards 
  • Ensure that all paperwork needed to complete and bill work order is collected and passed on to billing within 24 hours
  • Previous dispatching experience in plumbing, HVAC, construction, or service industry preferred
  • Customer service experience required
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong work ethic
  • Positive, team-oriented attitude
  • Experience using ServiceTitan a plus
  • Competitive pay 
  • Comprehensive health insurance (including dental and vision) 
  • Health Saving Account with company contribution 
  • Paid Life Insurance
  • 401(k) plan with company matching
  • Generous paid time off    
  • Paid Holidays

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