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At Home Dispatcher Jobs in Rochester, NY (NOW HIRING)

Star Group LP

Service Dispatcher

Hopewell, NY · On-site

$18.75 - $25/hr

We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be ...

Meenan

Service Dispatcher

Hopewell, NY · On-site

$18.75 - $25/hr

We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers. As a Service Dispatcher, you will be ...

NexCore

Dispatcher

Rochester, NY · On-site

$23 - $27/hr

The Dispatcher plays a critical role in coordinating service calls, scheduling technicians, and ensuring efficient daily operations. This position requires excellent communication skills, strong ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY

$20 - $25/hr

The dispatcher is critical to the safety of our employees and patients and must maintain regular ... Clean and sanitize workstation at the beginning and/or end of shift. * Ability to wear personal ...

MONROE MEDI-TRANS INC

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is critical to the safety of our employees and patients and must maintain regular ... Clean and sanitize workstation at the beginning and/or end of shift. * Ability to wear personal ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is critical to the safety of our employees and patients and must maintain regular ... Clean and sanitize workstation at the beginning and/or end of shift. * Ability to wear personal ...

Heidelberg Materials

Logistics Dispatcher

Pavilion, NY · On-site

$22 - $26/hr

Coordinate daily logistics operations by planning, scheduling, and dispatching material deliveries to ensure efficient, on-time service. * Analyze production capacity, truck availability, customer ...

Heidelbergmaterials

Logistics Dispatcher

Pavilion, NY

$22 - $26/hr

Coordinate daily logistics operations by planning, scheduling, and dispatching material deliveries to ensure efficient, on-time service. * Analyze production capacity, truck availability, customer ...

Leonard's Express Inc

Off Hours Dispatcher

Farmington, NY · On-site

$21 - $23/hr

At Leonard's Express, Inc. we are looking for a motivated dispatcher who wants to help us improve our fleet. A great trucking company starts with their drivers, so our dispatchers are titled Driver ...

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All JobsAt Home Dispatcher JobsAt Home Dispatcher Jobs in Rochester, NY

At Home Dispatcher information

See Rochester, NY salary details

$11

$21

$33

How much do at home dispatcher jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for at home dispatcher in Rochester, NY is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an at home dispatcher, and why are they important?

To thrive as an At Home Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication tools such as radios or VoIP platforms is essential. Excellent multitasking, problem-solving, and clear communication abilities set top performers apart in this role. These skills ensure efficient coordination, timely response, and reliable information flow, all of which are critical to successful dispatch operations.

What is the difference between At Home Dispatcher vs Customer Service Representative?

AspectAt Home DispatcherCustomer Service Representative
CredentialsHigh school diploma or equivalent; dispatching certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, primarily computer and phone-basedRemote or in-office, phone and computer-based
Industry UsageTransportation, logistics, delivery servicesRetail, telecom, service industries
Job FocusScheduling, routing, coordinating deliveries or servicesAssisting customers, resolving issues, providing information

While both roles are customer-focused and often remote, At Home Dispatchers primarily coordinate logistics and routing for transportation or delivery companies, whereas Customer Service Representatives handle customer inquiries and support across various industries. The key differences lie in their specific responsibilities and industry applications.

How do at home dispatchers typically communicate and coordinate with field teams while working remotely?

At Home Dispatchers rely on a combination of specialized dispatch software, email, and phone systems to stay connected with field teams. Effective communication is critical, so most companies provide access to real-time tracking tools and instant messaging platforms. Regular check-ins and clear documentation help ensure that assignments are understood and any issues are quickly resolved. Collaboration with supervisors and other dispatchers is also common, typically through scheduled virtual meetings or chat groups, to keep operations running smoothly.

What is an at home dispatcher?

An At Home Dispatcher is a professional who coordinates and manages the scheduling and dispatching of vehicles, personnel, or services from a remote location, typically their own home. They use communication tools such as phones, computers, and specialized software to assign tasks, monitor progress, and resolve issues in real-time. This role is common in industries like transportation, emergency services, and customer support, allowing companies to operate efficiently while offering flexible work arrangements.
What are the most commonly searched types of Dispatcher jobs in Rochester, NY? The most popular types of Dispatcher jobs in Rochester, NY are:
What are popular job titles related to At Home Dispatcher jobs in Rochester, NY? For At Home Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching At Home Dispatcher jobs in Rochester, NY look for? The top searched job categories for At Home Dispatcher jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for At Home Dispatcher jobs? Cities near Rochester, NY with the most At Home Dispatcher job openings:
At Home Dispatcher jobs near you
Infographic showing various At Home Dispatcher job openings in Rochester, NY as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,212 per year, or $21.7 per hour.

Service Dispatcher

Star Group LP

Hopewell, NY • On-site

$18.75 - $25/hr

Full-time

Medical, Dental, Retirement

Re-posted 15 days ago

Job description

Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.
As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!
Responsibilities:
As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.
Specific duties include:
  • Scheduling service calls and providing work orders for Service Technicians according to urgency
  • Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required
  • Communicating with other Dispatchers, Service Technicians and other departments

Requirements:
As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
  • High School Diploma or Equivalent
  • 1 -2 years prior dispatch experience preferred
  • Prior experience in a customer service setting a plus
  • Proven problem solving skills
  • Ability to work well in a fast paced environment
  • Proficiency with the MS Office Suite, MS Outlook and Web navigation

Benefits:
As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
• Medical coverage (F/T staff)
• Dental coverage (F/T staff)
• Retirement Savings
• Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

Apply