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Virtual Dispatcher Jobs in Rochester, NY (NOW HIRING)

Senior Product Manager

Newark, NY · Hybrid

$150K - $200K/yr

Deep familiarity with dispatch, routing, or fleet workflows * Experience owning mobile products ... Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified ...

Virtual Dispatcher information

See Rochester, NY salary details

$11

$21

$33

How much do virtual dispatcher jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for virtual dispatcher in Rochester, NY is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the virtual dispatcher position, and why are they important?

Virtual Dispatchers need excellent organizational abilities, multi-tasking skills, and a high school diploma or equivalent, often coupled with prior dispatch or logistics experience. Proficiency in dispatch management software, GPS tracking systems, and communication tools like VoIP platforms is usually required. Outstanding customer service, problem-solving, and time management skills help individuals excel in this remote coordination role. These abilities are crucial for ensuring efficient operations, timely response, and a seamless flow of information between clients, drivers, and other team members.

What is a virtual dispatcher?

A Virtual Dispatcher is a remote professional who coordinates and manages the scheduling of deliveries, transportation, or emergency services using digital communication tools. They communicate with drivers, service providers, or field personnel to ensure timely and efficient dispatching. Responsibilities often include tracking routes, managing schedules, handling customer or client inquiries, and resolving logistical issues. Virtual Dispatchers typically work in industries like trucking, emergency response, rideshare services, or field service operations. Their role helps streamline operations while reducing costs associated with on-site dispatching.

What are some common challenges faced by virtual dispatchers, and how are they typically addressed?

Virtual Dispatchers often handle the coordination of multiple drivers, field staff, or deliveries across various locations, which can lead to high-pressure situations and rapid decision-making. Challenges may include managing schedule changes, addressing unexpected delays, and maintaining clear communication despite being remote from the rest of the team. To overcome these challenges, Virtual Dispatchers rely on strong organizational systems, real-time tracking tools, and standardized communication protocols. Employers typically provide thorough training and technical support to ensure dispatchers are well-equipped to succeed in a virtual work environment.

What are the most commonly searched types of Dispatcher jobs in Rochester, NY? The most popular types of Dispatcher jobs in Rochester, NY are:
What are popular job titles related to Virtual Dispatcher jobs in Rochester, NY? For Virtual Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Virtual Dispatcher jobs in Rochester, NY look for? The top searched job categories for Virtual Dispatcher jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Virtual Dispatcher jobs? Cities near Rochester, NY with the most Virtual Dispatcher job openings:
Infographic showing various Virtual Dispatcher job openings in Rochester, NY as of June 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $45,212 per year, or $21.7 per hour.

Senior Product Manager

Cybercoders

Newark, NY • Hybrid

$150K - $200K/yr

Full-time

Posted 5 days ago


Job description

Senior Product Manager

Job Title: Sr. Product Manager
Location: New York City (Hybrid, 3 days/week in office in Midtown Manhattan)
Compensation: $150K-$200K + equity + benefits
Requirements: B2B SaaS, Operations/Logistics/Field Service/Fleet Software experience 

We are a rapidly growing, venture-backed vertical SaaS company seeking a Senior Product Manager to support our core operational products. This is a high-impact role at the center of real-world operations, where your work directly shapes how people run their day and how they keep systems moving.

If you thrive in complex operational environments, love translating messy field workflows into crisp product decisions, and want to build software that real people depend on every day, this role is for you.

Who You Are

You are a product manager who understands the realities of field operations. You know how to talk to non-technical people, how to translate technical concepts into operational impact, and how to build trust with users who do not speak in APIs or architecture diagrams.

Must-Haves

  • 4+ years in B2B SaaS product management
  • Experience in operations, logistics, field service, or fleet software 
    • Supply chain, trucking, logistics, or any operation that intersects with physical/field operations
  • Deep familiarity with dispatch, routing, or fleet workflows
  • Experience owning mobile products, especially driver- or field-worker-facing apps
  • Comfort with technical complexity: real-time data systems, integrations, API behavior, hardware signals
  • Strong discovery instincts you know how to get in front of users and extract the truth
  • Ability to translate technical issues into operational language
  • Integration experience: hardware integrations ideal; software integrations at minimum
  • Ability to write precise PRDs and scope ambiguous problems into actionable engineering work

Bonus Signals

  • Background in waste management, logistics, field service, or municipal operations
  • Experience with telematics, fleet hardware, or video systems
  • Familiarity with route optimization engines and constraint tuning
  • Experience with GPS/geofencing and location-based mobile UX
  • Experience with platforms like ServiceNow or ServiceTitan
  • Operational company experience supply chain, trucking, logistics, or any physical-world operation
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/25/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Salary

$150000 - $200000 USD per year

CyberCoders logo

About CyberCoders

Sourced by ZipRecruiter

CyberCoders is a cutting-edge recruiting firm headquartered in Irvine, CA, US. The company operates within the technology industry, specializing in connecting talented professionals with suitable positions across a variety of sectors. Offering a broad spectrum of services, CyberCoders uses innovative, data-driven strategies and a proprietary matching technology to pair candidates with suitable job openings. Since its inception in 1999, CyberCoders has distinguished itself as an industry trailblazer. The company's mission is to deliver effective talent solutions, thus enabling both businesses and workers to achieve their goals.

Industry

Technology, communication and media

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

1999

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