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Dispatcher Manager Jobs in Rochester, NY (NOW HIRING)

NexCore

Dispatcher

Rochester, NY · On-site

$23 - $27/hr

This position requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities * Schedule and dispatch ...

NexCore

Dispatcher

Rochester, NY · On-site

$23 - $27/hr

This position requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. * Schedule and dispatch service ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY

$20 - $25/hr

The dispatcher is responsible for capturing all required data points, which is critically important to the successful management of the business. Duties & Responsibilities Patient Care * Respond to ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is responsible for capturing all required data points, which is critically important to the successful management of the business. Duties & Responsibilities Patient Care * Respond to ...

MONROE MEDI-TRANS INC

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is responsible for capturing all required data points, which is critically important to the successful management of the business. Duties & Responsibilities Patient Care * Respond to ...

Heidelberg Materials

Logistics Dispatcher

Pavilion, NY · On-site

$22 - $26/hr

Proficiency with dispatch software, transportation management systems (TMS), GPS tracking, or similar logistics applications is a plus. * Commitment to safety, customer service, and operational ...

Heidelbergmaterials

Logistics Dispatcher

Pavilion, NY · On-site

$22 - $26/hr

Proficiency with dispatch software, transportation management systems (TMS), GPS tracking, or similar logistics applications is a plus. * Commitment to safety, customer service, and operational ...

Casella Waste Systems, Inc.

Dispatcher

Batavia, NY · On-site

$24 - $26/hr

Position Summary The Dispatcher communicates with drivers to assist with problem resolution while ... Assigns routes and service to appropriate drivers throughout the day and for the next day; manages ...

Suit-Kote Corporation

Dispatch Supervisor

Le Roy, NY

$60K - $62K/yr

The Dispatcher supervisor is responsible for the daily coordination, communication, and execution ... Complete and manage time entry and payroll support functions for dispatched personnel operating out ...

Suit-Kote Corporation

Dispatch Supervisor

Le Roy, NY · On-site

$60K - $62K/yr

The Dispatcher supervisor is responsible for the daily coordination, communication, and execution ... Complete and manage time entry and payroll support functions for dispatched personnel operating out ...

Suit-Kote Corporation

Dispatch Supervisor

Le Roy, NY · On-site

$60K - $62K/yr

The Dispatcher supervisor is responsible for the daily coordination, communication, and execution ... Complete and manage time entry and payroll support functions for dispatched personnel operating out ...

Meenan

Service Dispatch Supervisor

Hopewell, NY · On-site

As a Service Dispatch Supervisor, you will be the one our customers and dispatchers rely on to get service when they need it! You will oversee work orders to Service Technicians in response to ...

WeDriveU

Dispatcher - Weekends

Rochester, NY

$28.50/hr

Provide reports to Operations Manager and Leadership team * Familiarity with Google Docs is a plus ... dispatch, call center, customer service or hospitality * CDL required (Preferred) * Extremely ...

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All JobsDispatcher JobsDispatcher Manager JobsDispatcher Manager Jobs in Rochester, NY

Dispatcher Manager information

See Rochester, NY salary details

$29.6K

$62K

$102.1K

How much do dispatcher manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for dispatcher manager in Rochester, NY is $62,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $70,500.00 per year, depending on experience, location, and employer.

What does a dispatcher manager do?

A dispatcher manager oversees the coordination and scheduling of drivers or field personnel to ensure timely delivery of services or goods. They monitor operations using dispatch software, manage staff, and handle communication between drivers and clients to optimize efficiency and safety.

What are Dispatcher Managers?

Dispatcher Managers are professionals responsible for overseeing the operations of dispatch teams that coordinate the movement of vehicles, personnel, or goods. They manage schedules, monitor performance, and ensure that dispatchers communicate effectively with drivers or field personnel. Dispatcher Managers also handle problem-solving, maintain compliance with regulations, and often implement strategies to improve efficiency. Their leadership ensures that services are delivered safely and on time, making them essential in industries like transportation, emergency services, and logistics.

What is the difference between Dispatcher Manager vs Dispatcher?

AspectDispatcher ManagerDispatcher
Required CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing dispatch operationsField or office, coordinating vehicle or personnel dispatch
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, emergency services, delivery services
Common Search & ComparisonDispatcher Manager vs Dispatcher

The Dispatcher Manager typically oversees dispatch teams, manages operations, and requires some management experience or certifications. In contrast, a Dispatcher handles day-to-day dispatching tasks, often with less formal education. Both roles are vital in logistics and transportation industries, but the Manager has broader responsibilities and supervisory duties.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatcher roles in large companies or with advanced responsibilities can also offer higher compensation, especially when combined with management duties or specialized industry knowledge.

What are the key skills and qualifications needed to thrive as a Dispatcher Manager, and why are they important?

To thrive as a Dispatcher Manager, you need expertise in logistics coordination, problem-solving, and staff management, usually backed by experience in dispatch or transportation and sometimes an associate degree. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Strong leadership, communication, and decision-making skills help foster effective team coordination and quick response to emergencies. These abilities are crucial to ensure efficient operations, timely deliveries, and high customer satisfaction.

What are some common challenges faced by Dispatcher Managers and how can they be addressed?

Dispatcher Managers often face challenges such as managing high-pressure situations, ensuring timely communication between dispatchers and field teams, and adapting quickly to last-minute changes or emergencies. Effective problem-solving skills, strong leadership, and implementing robust scheduling systems can help address these challenges. Regular training sessions and fostering a collaborative environment also contribute to smoother operations and improved team morale.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that personnel and vehicles are assigned efficiently to meet operational needs. They monitor routes, communicate with drivers or field staff, and use dispatch software to optimize workflows and maintain timely service.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software to manage operations efficiently.
What are the most commonly searched types of Dispatcher jobs in Rochester, NY? The most popular types of Dispatcher jobs in Rochester, NY are:
What are popular job titles related to Dispatcher Manager jobs in Rochester, NY? For Dispatcher Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Dispatcher Manager jobs in Rochester, NY look for? The top searched job categories for Dispatcher Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Dispatcher Manager jobs? Cities near Rochester, NY with the most Dispatcher Manager job openings:
Dispatcher Manager jobs near you
Infographic showing various Dispatcher Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 2% Internship, 6% As Needed, 79% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,050 per year, or $29.8 per hour.
Dispatcher

Dispatcher

NexCore

Rochester, NY • On-site

$23 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Dispatcher
Department: Admin
Employment Type: Full Time
Location: Rochester, NY
Compensation: $23.00 - $27.00 / hour
Description
We are seeking a highly organized and customer-focused Dispatcher to join our team. The Dispatcher plays a critical role in coordinating service calls, scheduling technicians, and ensuring efficient daily operations. This position requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
  • Schedule and dispatch service technicians for service calls
  • Coordinate technician schedules to maximize efficiency and meet customer expectations
  • Communicate with customers regarding appointment times and service updates
  • Monitor technician progress throughout the day and adjust schedules as needed
  • Enter service calls, customer information, and job details into dispatch software
  • Provide technicians with job information, directions, and customer notes
  • Maintain clear communication between customers, technicians, and management
  • Handle incoming service calls and adjust schedules accordingly
  • Maintain accurate records of service calls, work orders, and technician activity
  • Review technician timecards
  • Ensure that all paperwork needed to complete and bill work order is collected and passed on to billing within 24 hours

Qualifications
  • Previous dispatching experience in plumbing, HVAC, construction, or service industry preferred
  • Customer service experience required
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong work ethic
  • Positive, team-oriented attitude
  • Experience using ServiceTitan a plus

Benefits
  • Competitive pay
  • Comprehensive health insurance (including dental and vision)
  • Health Saving Account with company contribution
  • Paid Life Insurance
  • 401(k) plan with company matching
  • Generous paid time off
  • Paid Holidays

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