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Dispatcher Manager Jobs in Rochester, NY (NOW HIRING)

First Student

Dispatcher

Rochester, NY · On-site

$24 - $25/hr

Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager ... Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills

First Student, Inc.

Dispatcher

Rochester, NY · On-site

$24 - $25/hr

Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager ... Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills

Monroe Ambulance

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is responsible for capturing all required data points, which is critically important to the successful management of the business. Duties & Responsibilities Patient Care * Respond to ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is responsible for capturing all required data points, which is critically important to the successful management of the business. Duties & Responsibilities Patient Care * Respond to ...

MONROE MEDI-TRANS INC

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

The dispatcher is responsible for capturing all required data points, which is critically important to the successful management of the business. Duties & Responsibilities Patient Care * Respond to ...

Casella Waste Systems, Inc.

Dispatcher

Batavia, NY

$24 - $26/hr

Overview The Dispatcher communicates with drivers to assist with problem resolution while on route ... Assigns routes and service to appropriate drivers throughout the day and for the next day; manages ...

New

Casella Waste Systems, Inc.

Dispatcher

Batavia, NY · On-site

$24 - $26/hr

The Dispatcher communicates with drivers to assist with problem resolution while on route for ... Assigns routes and service to appropriate drivers throughout the day and for the next day; manages ...

New

Casella Waste Systems, Inc.

Dispatcher

Hopewell, NY · On-site

$21 - $25/hr

Position Summary The Dispatcher communicates with drivers to assist with problem resolution while ... Assigns routes and service to appropriate drivers throughout the day and for the next day; manages ...

Casella Waste Systems, Inc.

Dispatcher

Batavia, NY · On-site

$24 - $26/hr

Position Summary The Dispatcher communicates with drivers to assist with problem resolution while ... Assigns routes and service to appropriate drivers throughout the day and for the next day; manages ...

Casella Waste Systems, Inc.

Dispatcher

Batavia, NY · On-site

$24 - $26/hr

Position Summary The Dispatcher communicates with drivers to assist with problem resolution while ... Assigns routes and service to appropriate drivers throughout the day and for the next day; manages ...

New

Suit-Kote Corporation

Dispatch Supervisor

Le Roy, NY

$60K - $62K/yr

The Dispatcher supervisor is responsible for the daily coordination, communication, and execution ... Complete and manage time entry and payroll support functions for dispatched personnel operating out ...

Suit-Kote Corporation

Dispatch Supervisor

Le Roy, NY · On-site

$60K - $62K/yr

The Dispatcher supervisor is responsible for the daily coordination, communication, and execution ... Complete and manage time entry and payroll support functions for dispatched personnel operating out ...

Suit-Kote Corporation

Dispatch Supervisor

Le Roy, NY · On-site

$60K - $62K/yr

The Dispatcher supervisor is responsible for the daily coordination, communication, and execution ... Complete and manage time entry and payroll support functions for dispatched personnel operating out ...

WeDriveU

Dispatcher - Weekends

Rochester, NY · On-site

$28.50/hr

Provide reports to Operations Manager and Leadership team * Familiarity with Google Docs is a plus ... dispatch, call center, customer service or hospitality * CDL required (Preferred) * Extremely ...

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All JobsDispatcher JobsDispatcher Manager JobsDispatcher Manager Jobs in Rochester, NY

Dispatcher Manager information

See Rochester, NY salary details

$29.6K

$62K

$102.1K

How much do dispatcher manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for dispatcher manager in Rochester, NY is $62,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $70,500.00 per year, depending on experience, location, and employer.

What does a dispatcher manager do?

A dispatcher manager oversees the coordination and scheduling of drivers or field personnel to ensure timely delivery of services or goods. They monitor operations using dispatch software, manage staff, and handle communication between drivers and clients to optimize efficiency and safety.

What are Dispatcher Managers?

Dispatcher Managers are professionals responsible for overseeing the operations of dispatch teams that coordinate the movement of vehicles, personnel, or goods. They manage schedules, monitor performance, and ensure that dispatchers communicate effectively with drivers or field personnel. Dispatcher Managers also handle problem-solving, maintain compliance with regulations, and often implement strategies to improve efficiency. Their leadership ensures that services are delivered safely and on time, making them essential in industries like transportation, emergency services, and logistics.

What is the difference between Dispatcher Manager vs Dispatcher?

AspectDispatcher ManagerDispatcher
Required CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing dispatch operationsField or office, coordinating vehicle or personnel dispatch
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, emergency services, delivery services
Common Search & ComparisonDispatcher Manager vs Dispatcher

The Dispatcher Manager typically oversees dispatch teams, manages operations, and requires some management experience or certifications. In contrast, a Dispatcher handles day-to-day dispatching tasks, often with less formal education. Both roles are vital in logistics and transportation industries, but the Manager has broader responsibilities and supervisory duties.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatcher roles in large companies or with advanced responsibilities can also offer higher compensation, especially when combined with management duties or specialized industry knowledge.

What are the key skills and qualifications needed to thrive as a Dispatcher Manager, and why are they important?

To thrive as a Dispatcher Manager, you need expertise in logistics coordination, problem-solving, and staff management, usually backed by experience in dispatch or transportation and sometimes an associate degree. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Strong leadership, communication, and decision-making skills help foster effective team coordination and quick response to emergencies. These abilities are crucial to ensure efficient operations, timely deliveries, and high customer satisfaction.

What are some common challenges faced by Dispatcher Managers and how can they be addressed?

Dispatcher Managers often face challenges such as managing high-pressure situations, ensuring timely communication between dispatchers and field teams, and adapting quickly to last-minute changes or emergencies. Effective problem-solving skills, strong leadership, and implementing robust scheduling systems can help address these challenges. Regular training sessions and fostering a collaborative environment also contribute to smoother operations and improved team morale.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that personnel and vehicles are assigned efficiently to meet operational needs. They monitor routes, communicate with drivers or field staff, and use dispatch software to optimize workflows and maintain timely service.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software to manage operations efficiently.
What are the most commonly searched types of Dispatcher jobs in Rochester, NY? The most popular types of Dispatcher jobs in Rochester, NY are:
What are popular job titles related to Dispatcher Manager jobs in Rochester, NY? For Dispatcher Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Dispatcher Manager jobs in Rochester, NY look for? The top searched job categories for Dispatcher Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Dispatcher Manager jobs? Cities near Rochester, NY with the most Dispatcher Manager job openings:
Dispatcher Manager jobs near you
Infographic showing various Dispatcher Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 6% Internship, 5% As Needed, 77% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $62,050 per year, or $29.8 per hour.
Dispatcher

Dispatcher

First Student

Rochester, NY • On-site

$24 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

First Student rating

6.3

Company rating: 6.3 out of 10

Based on 313 frontline employees who took The Breakroom Quiz

42nd of 75 rated education support services

Job description

First Student is hiring a Dispatcher in Rochester, NY serving Rochester City School District, Brighton and West Irondequoit!

Pay Rate: $24.00-$25.00 (based on experience)

Hours: Monday-Friday 8:00 am-5:00 pm

Summary:

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.


At First Student, we are proud to offer:

  • Tremendous Career Advancement Opportunities due to a strong presence across North America

  • Full time work all year

  • Positive and rewarding work environment

  • F/T benefits including Medical, Dental, Vision and matching 401K

  • Starting rate $24.00-$25.00

  • Personal time off and observed holiday pay


Dispatcher Responsibilities:

  • Oversees all routes and scheduling of buses

  • Counsels and coaches drivers and monitors

  • Handles heavy phone and radio traffic

  • Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

  • Serves as primary communication liaison with major contracted customer

  • May handle charter reservations, billing, or driver payroll

  • Provides solutions to drop-off and pick-up problems

  • Handle back-up driver duties or perform miscellaneous clerical duties as needed

  • Completes assignment of special projects

  • Assists with supervision of day-to-day operations


Dispatcher Experience and Skills Required:

  • 3-5 year's experience

  • High school diploma or equivalent

  • Basic knowledge of radio dispatch equipment

  • Excellent communication and customer service skills

  • Ability to deliver under time constraints and deadlines

  • Previous terminal operations, dispatch, or driver experience

  • Computer literate

  • Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.


First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.


Apply today to join our team!


First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.


In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

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