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Dispatch Operations Manager Jobs in Rochester, NY

Suit-Kote Corporation

Dispatch Supervisor

Le Roy, NY · On-site

$60K - $62K/yr

Dispatch Supervisor Overview: The Dispatcher supervisor is responsible for the daily coordination ... operations, and management to maximize fleet efficiency and support business performance across ...

Suit-Kote Corporation

Dispatch Supervisor

Le Roy, NY · On-site

$60K - $62K/yr

Dispatch Supervisor Overview: The Dispatcher supervisor is responsible for the daily coordination ... operations, and management to maximize fleet efficiency and support business performance across ...

Suit-Kote Corporation

Dispatch Supervisor

Le Roy, NY · On-site

$60K - $62K/yr

Dispatch Supervisor Overview: The Dispatcher supervisor is responsible for the daily coordination ... operations, and management to maximize fleet efficiency and support business performance across ...

Apply Early

WeDriveU

Operations Supervisor - Transit

Rochester, NY · On-site

$70K - $75K/yr

Be a liaison between management, dispatch, and drivers. * Support operations in problem solving. * Help drivers locate and troubleshoot vehicles. * Help drivers troubleshoot intermittent software ...

WeDriveU

Operations Supervisor - Transit

Rochester, NY

$70K - $75K/yr

Be a liaison between management, dispatch, and drivers. * Support operations in problem solving. * Help drivers locate and troubleshoot vehicles. * Help drivers troubleshoot intermittent software ...

Apply Early

NABIS

Operations Supervisor- Rochester

Rochester, NY

Coordinate dispatch paperwork including manifests, AP summaries, and invoices, ensuring route ... Excellent time management skills * Low-ego, adaptable, and high EQ * Familiarity with routing-based ...

NABIS

Operations Supervisor- Rochester

Rochester, NY · On-site

Coordinate dispatch paperwork including manifests, AP summaries, and invoices, ensuring route ... Excellent time management skills * Low-ego, adaptable, and high EQ * Familiarity with routing-based ...

Waste Management

CDL Residential Truck Driver

Webster, NY · On-site

$23 - $26/hr

Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards. * Communicates ...

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Showing results 1-20

All JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Rochester, NY

Dispatch Operations Manager information

See Rochester, NY salary details

$29.6K

$62K

$102.1K

How much do dispatch operations manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for dispatch operations manager in Rochester, NY is $62,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $70,500.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Rochester, NY? For Dispatch Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Rochester, NY look for? The top searched job categories for Dispatch Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Dispatch Operations Manager jobs? Cities near Rochester, NY with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $62,050 per year, or $29.8 per hour.
Dispatch Supervisor

Dispatch Supervisor

Suit-Kote Corporation

Le Roy, NY • On-site

$60K - $62K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Title: Dispatch Supervisor
Overview: The Dispatcher supervisor is responsible for the daily coordination, communication, and execution of all transport operations supporting Suit-Kote's construction and material production activities. This includes dispatching and planning movements for lowbed equipment haulers, distributor trucks, liquid tanker transports, and other fleet assets.
This role ensures proactive planning, real-time operational adjustments, and continuous communication with drivers, plant personnel, field operations, and management to maximize fleet efficiency and support business performance across multiple regions.
Safety Expectations: All Suit-Kote employees are required to comply with all safety rules and to always observe safe work practices and operating procedures. Whenever on Suit-Kote property or job sites, or operating Suit- Kote equipment, employees are expected to conduct themselves in a manner that promotes the safety of the employee, co-workers and others.
Responsibilities/Job Duties:
  • Coordinate and dispatch daily transportation operations for Caledonia, including lowboy equipment moves, distributor trucks, tanker transports, and support fleet, to meet operational and production schedules.
  • Ensure all dispatched drivers and operators are in full compliance with Federal Motor Carrier Safety Regulations (FMCSR), company safety standards, and DOT requirements.
  • Review, verify, and approve transportation-related processing and documentation for Caledonia operations, ensuring accuracy and timeliness.
  • Provide ongoing coaching, direction, and training support to drivers and operators to improve efficiency, communication, and compliance.
  • Complete and manage time entry and payroll support functions for dispatched personnel operating out of Caledonia.
  • Source, negotiate, schedule, and manage third-party trucking vendors, performance expectations, and ensuring prompt invoice approval/payment processing.
  • Proactively monitor fleet utilization and make real-time adjustments to dispatch plans to maximize productivity, minimize downtime, and support field operations.
  • Ensure adherence to all company transportation policies, operational procedures, and administrative requirements.
  • Perform additional duties and operational support tasks as assigned to meet business needs.

Required Skills/Abilities:
  • 3-5 Years successful supervisory experience
  • Reliable transportation to and from work site
  • Strong work ethic
  • Physical Organization and time management
  • Strong customer service skills
  • Strong communication skills
  • Proficiency in Microsoft Suite
  • Willingness to learn
  • Passing a pre-employment drug and alcohol screening is required and a background check will be conducted
  • Must have or be willing to obtain an OSHA 10 Hour Safety Certificate

Physical Requirements:
  • Must be able to lift to 20 pounds
  • Observe and comply with necessary PPE requirements
  • Must be able to work in a noisy area with many odors present
  • Bending, stretching, stooping, kneeling, crawling and squatting
  • Ability to work overtime as needed
  • Ability to sit in an office space for extended periods of time

Other Preferred Qualities:
  • Class A Commercial Drivers License
  • Ability to learn new systems/ such as our B2W system.
  • High school diploma or GED - a two-year technical degree

Additional Duties:
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.
Salary Range: $60,000-$62,000
Benefits:
Suit-Kote offers competitive wages, paid time off, and a growth-oriented work environment. We extend employer-paid medical and dental benefits, as well as employer-paid life insurance to all full-time employees. Personnel are eligible for participation in our 401k plan as well as supplemental benefits. Equal Opportunity Employer/Veterans/Disabled
Equal Opportunity Employer/Veterans/Disabled

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