ZipRecruiter

Log In

1

Dispatch Operations Manager Jobs in Islip, NY (NOW HIRING)

AI Fire

Director, Dispatch Operations

Lynbrook, NY · On-site

Our experienced account managers ensure clients across the country receive the same quality service ... Provide leadership and oversight for centralized dispatch operations across multiple teams and ...

Commercial Catering Company

Be Seen First

Operations Manager

Queens, NY · On-site

$85K - $105K/yr

The Operations Manager is responsible for overseeing the daily operational and facility functions ... Oversee dispatch and transportation activities, ensuring on-time deliveries and compliance with ...

Commercial Catering Company

Be Seen First

Operations Manager

Queens, NY · On-site

$85K - $105K/yr

The Operations Manager is responsible for overseeing the daily operational and facility functions ... Oversee dispatch and transportation activities, ensuring on-time deliveries and compliance with ...

Movebox

Be Seen First

Branch Operations Manager

Cold Spring Harbor, NY · On-site

$50K - $80K/yr

The Branch Operations Manager oversees the daily functions of a small branch operations team ... Schedule and dispatch containers delivery an pick up * Supervision of drivers * safety * Hire an ...

New

Movebox

Be Seen First

Branch Operations Manager

Cold Spring Harbor, NY · On-site

$50K - $80K/yr

The Branch Operations Manager oversees the daily functions of a small branch operations team ... Schedule and dispatch containers delivery an pick up * Supervision of drivers * safety * Hire an ...

New

doco

Transportation Manager

New York, NY · On-site

$110K - $130K/yr

We are seeking a hands-on Transportation Manager to lead and execute all transportation and dispatch operations across our New York airline catering unit. About DO & CO We have a passion for ...

doco

Transportation Manager

New York, NY

$110K - $130K/yr

We are seeking a hands-on Transportation Manager to lead and execute all transportation and dispatch operations across our New York airline catering unit. About DO & CO We have a passion for ...

FLOWERBX

Operations Manager - Manhattan, NY

New York, NY

$65K - $80K/yr

As Operations Manager, you'll own the day-to-day operational backbone of our NY studio: working ... Scheduling and tracking dispatch for activations, installations, and event logistics * Proactively ...

First Student

Sr Dispatcher

New York, NY · On-site

$25/hr

Lead daily routing, scheduling, and dispatch operations. * Assign drivers and monitors to routes ... Partner with the Shop Manager to coordinate preventive maintenance, breakdown response, and fleet ...

NABIS

Operations Supervisor- Bronx

New York, NY · On-site

Coordinate dispatch paperwork including manifests, AP summaries, and invoices, ensuring route ... Excellent time management skills * Low-ego, adaptable, and high EQ * Familiarity with routing-based ...

next page

Showing results 1-20

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Islip, NY

Dispatch Operations Manager information

See Islip, NY salary details

$31.1K

$65.2K

$107.3K

How much do dispatch operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for dispatch operations manager in Islip, NY is $65,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $74,100.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What cities near Islip, NY are hiring for Dispatch Operations Manager jobs? Cities near Islip, NY with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

Director, Dispatch Operations

AI Fire

Lynbrook, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal service and accountability.
Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.
Benefits of joining Academy Fire Life Safety
When you join Academy Fire you will receive:
  • Competitive compensation
  • Pay is on a weekly cycle, every Friday
  • Career Advancement Opportunities
  • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
  • Company paid short and long-term disability
  • Immediately vested in our 401(k) company match
  • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
  • Exceptional guidance and support from our managers
  • Collaborative culture & environment
  • Opportunity to work alongside some of the best talent in the fire protection industry

Director, Central Dispatch
Location: Flexible / Based on Business Need
Department: Operations
Reports To: Vice President, Strategic Partnerships
Position Summary
Academy Fire is seeking an experienced and results-driven Director of Central Dispatch to lead and optimize our national dispatch operations. This strategic leadership role is responsible for overseeing multiple dispatch teams, driving operational excellence, improving service delivery, and ensuring efficient coordination of field resources across a growing organization.
The Director of Central Dispatch will play a key role in developing scalable processes, enhancing customer experience, driving performance metrics, and building a high-performing dispatch organization that supports Academy Fire's continued growth.
Key Responsibilities
  • Provide leadership and oversight for centralized dispatch operations across multiple teams and regions.
  • Develop and implement processes, procedures, and best practices to improve dispatch efficiency, consistency, and service quality.
  • Partner closely with operations, service, sales, and field leadership to ensure effective resource allocation and customer support.
  • Monitor key performance indicators (KPIs) and operational metrics to identify trends, drive continuous improvement, and achieve company objectives.
  • Lead, coach, and develop dispatch managers and team members while fostering a culture of accountability, collaboration, and customer focus.
  • Evaluate workforce planning and staffing requirements to support business growth and operational demands.
  • Identify opportunities to leverage technology and automation to improve dispatch operations and reporting capabilities.
  • Support organizational change initiatives and integration efforts as the company continues to expand.
  • Ensure compliance with company policies, operational standards, and customer service expectations.
  • Up to 20% travel

Qualifications
  • Bachelor's degree in business, Operations Management, Logistics, Supply Chain Management, or a related field preferred.
  • 7+ years of operational leadership experience, including management of dispatch, service coordination, logistics, call center, or related functions.
  • Demonstrated success leading large, geographically dispersed teams.
  • Strong analytical and problem-solving skills with experience managing operational metrics and performance reporting.
  • Excellent communication, leadership, and relationship-building abilities.
  • Proven ability to drive process improvements and manage organizational change.
  • Advanced proficiency with dispatch, workforce management, ERP, or service management platforms.

What Success Looks Like
  • Improved dispatch performance and operational efficiency.
  • Enhanced customer experience and service responsiveness.
  • Strong leadership and development of dispatch teams.
  • Standardized processes and scalable operational practices.
  • Effective partnership across departments to support business objectives.

Why Academy Fire?
Academy Fire is one of the nation's fastest-growing fire and life safety companies, providing comprehensive inspection, service, installation, and monitoring solutions. We are committed to operational excellence, customer satisfaction, and investing in leaders who can help shape the future of our organization.
Apply today to help lead the transformation and growth of Academy Fire's centralized dispatch operations.
This version is written as an external-facing job posting. If you have the actual job description attachment, I can tailor the responsibilities and qualifications much more closely to the position requirements.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Academy Fire Life Safety.
For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
AI Fire logo

About AI Fire

Sourced by ZipRecruiter

Industry

Facilities support services

Company size

501 - 1,000 Employees

Headquarters location

Long Beach, CA, US

Year founded

2009

View All AI Fire Jobs

Apply