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Dispatch Operations Manager Jobs in Rochester, NY

Heidelberg Materials

Logistics Dispatcher

Pavilion, NY · On-site

$22 - $26/hr

Proficiency with dispatch software, transportation management systems (TMS), GPS tracking, or similar logistics applications is a plus. * Commitment to safety, customer service, and operational ...

Heidelbergmaterials

Logistics Dispatcher

Pavilion, NY · On-site

$22 - $26/hr

Proficiency with dispatch software, transportation management systems (TMS), GPS tracking, or similar logistics applications is a plus. * Commitment to safety, customer service, and operational ...

MONROE MEDI-TRANS INC

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

This position requires cooperation between the dispatcher and the operations team on vehicle ... Operate in a transparent manner with all co-workers and management staff. Documentation * Will ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY

$20 - $25/hr

This position requires cooperation between the dispatcher and the operations team on vehicle ... Operate in a transparent manner with all co-workers and management staff. Documentation * Will ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

This position requires cooperation between the dispatcher and the operations team on vehicle ... Operate in a transparent manner with all co-workers and management staff. Documentation * Will ...

Leonard's Express Inc

Off Hours Dispatcher

Farmington, NY · On-site

$21 - $23/hr

... management, productivity, company image, and customer satisfaction. All job duties must be ... Handle service calls from drivers throughout the night and promote operational safety * Review and ...

TES Staffing

Be Seen First

Customer Service Dispatcher (Entry-Level)

Henrietta, NY · On-site

$18 - $20/hr

As a Service Dispatcher, you'll play a key role in ensuring smooth operations by coordinating ... Dispatch service technicians promptly, minimizing response times and ensuring efficiency.

Gopuff

Operations Associate, Rochester

Rochester, NY

$16.25/hr

Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ...

Gopuff

Operations Associate, Rochester

Rochester, NY · On-site

$16.25/hr

Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ...

Gopuff

Operations Associate, Rochester

Rochester, NY · On-site

$16.25/hr

Responsibilities: -Pick and pack items for dispatch to customers -Receive and unpack pallets of ... Manage waste and spoilage through strict compliance with FIFO practice -Contact customer for ...

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Showing results 41-60

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Rochester, NY

Dispatch Operations Manager information

See Rochester, NY salary details

$29.6K

$62K

$102.1K

How much do dispatch operations manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for dispatch operations manager in Rochester, NY is $62,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $70,500.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Rochester, NY? For Dispatch Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Rochester, NY look for? The top searched job categories for Dispatch Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Dispatch Operations Manager jobs? Cities near Rochester, NY with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $62,045 per year, or $29.8 per hour.
Logistics Dispatcher

Logistics Dispatcher

Heidelberg Materials

Pavilion, NY • On-site

$22 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Heidelberg Materials rating

7.0

Company rating: 7.0 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

398th of 535 rated manufacturers

Job description

Line of Business: RMC
About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.
What You'll Be Doing
  • Coordinate daily logistics operations by planning, scheduling, and dispatching material deliveries to ensure efficient, on-time service.
  • Analyze production capacity, truck availability, customer priorities, and geographic considerations to develop logistics solutions that maximize fleet utilization and customer service.
  • Adjust delivery schedules throughout the day in response to changing customer needs, production demands, and operational priorities.
  • Serve as the primary point of communication between drivers, customers, plant personnel, and operations teams to resolve issues and keep deliveries running smoothly.
  • Monitor fleet activity using dispatch software and GPS tracking while making timely operational decisions to minimize delays and improve delivery performance.
  • Maintain accurate dispatch records, delivery documentation, and driver activity while ensuring compliance with company safety and operational standards.

What We're Looking For
  • Experience in logistics, transportation coordination, dispatching, fleet coordination, supply chain, production scheduling, construction operations, or a related field is preferred.
  • Strong organizational and multitasking abilities with the ability to prioritize competing demands in a fast-paced environment.
  • Ability to think geographically and solve complex logistical challenges by balancing fleet availability, production capacity, customer priorities, and changing operational conditions.
  • Excellent communication and relationship-building skills with the ability to collaborate effectively with drivers, customers, and cross-functional teams.
  • Proficiency with dispatch software, transportation management systems (TMS), GPS tracking, or similar logistics applications is a plus.
  • Commitment to safety, customer service, and operational excellence.

Conditions of Employment
  • Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check.
  • Must meet all legal and company requirements for employment eligibility.

Work Environment
  • Role operates primarily in environments where the conditions include moving mechanical equipment, inclement weather, heat, cold, humidity, and elevated noise level.

What We Offer
  • $22.00 - $26.00 per hour
  • 401(k) retirement savings plan with an automatic company contribution as well as matching contributions
  • Highly competitive benefits programs, including:
    • Medical, Dental, and Vision along with Prescription Drug Benefits
    • Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
    • AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
    • Paid Bonding Leave, 10 days of Paid Vacation, 56 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

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