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Dispatch Operations Manager Jobs in Rochester, NY

FleetGenius

General Manager

Rochester, NY · On-site

$100K - $120K/yr

Report daily and weekly operational updates to the Regional Manager. * Partner with the Regional ... leadership, dispatch, accounting, HR, IT, and safety. * Oversee inventory management to include ...

FleetGenius, LLC

General Manager

Rochester, NY · On-site

$100K - $120K/yr

Report daily and weekly operational updates to the Regional Manager. * Partner with the Regional ... leadership, dispatch, accounting, HR, IT, and safety. * Oversee inventory management to include ...

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Dispatch Operations Manager information

See Rochester, NY salary details

$29.6K

$62K

$102.1K

How much do dispatch operations manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for dispatch operations manager in Rochester, NY is $62,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $70,500.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Rochester, NY? For Dispatch Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Rochester, NY look for? The top searched job categories for Dispatch Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Dispatch Operations Manager jobs? Cities near Rochester, NY with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Rochester, NY as of May 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $62,045 per year, or $29.8 per hour.
Operations Associate, Rochester, #303

Operations Associate, Rochester, #303

Gopuff

Rochester, NY • On-site

$16.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Gopuff rating

4.8

Company rating: 4.8 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

20th of 22 rated food delivery companies

Job description

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.
Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.
Responsibilities:
-Pick and pack items for dispatch to customers
-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
-Manage inventory and re-shelving of canceled orders
-Clean and organize sales floor and overall facility
-Manage waste and spoilage through strict compliance with FIFO practice
-Contact customer for substituted or out-of-stock items
-Handle, scan and move product in a safe and well-organized manner
-Stand, push, pull, squat, bend, reach and walk during shifts
-Use carts, pallet jacks, dollies and other equipment to move product
-Handle products that may contain tobacco, nicotine, and/or alcohol
-Work in freezer locations periodically throughout shifts
-Capability to walk several flights of steps periodically throughout the day
-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
-Ensure accuracy of all food and beverage packaged for delivery
-Follow health, safety and sanitation guidelines for all products
-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
-Prepare, package and stage/handoff orders
Qualifications:
-High School Diploma or GED Equivalent
-Experience working in a restaurant or retail environment (preferred, not required)
-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
-General working knowledge of basic web-based software applications (e.g. Google G-Suite)
-Stand and walk for the duration of an assigned shift
-Lift up to 49 pounds
-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays
#LI-DNP
What We Offer
  • Medical/Dental/Vision Insurance (for full-time employees)
  • 401(k) Retirement Savings Plan
  • 25% employee discount & FAM Membership
  • Vacation and Sick Time for eligible employees
  • EAP through AllOne Health (formerly Carebridge)

Pay:
  • Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
  • Rochester, NY Pay Rate: USD $16.25/hr
  • The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.

Incentives:
  • $500 90 day referral bonus

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What Gopuff employees say

Pay

Benefits

Hours and flexibility

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GoPuff logo

About GoPuff

Sourced by ZipRecruiter

Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2013

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