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Federal Dispatch Jobs in Rochester, NY (NOW HIRING)

Milton CAT

Service Dispatcher

Batavia, NY · On-site

$65K - $75K/yr

Dispatchers are responsible for providing scheduling, communication, and support for scheduling of ... VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Milton CAT

Service Dispatcher

Batavia, NY · On-site

$65K - $75K/yr

Dispatchers are responsible for providing scheduling, communication, and support for scheduling of ... VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Milton CAT

Service Dispatcher

Batavia, NY · On-site

$65K - $75K/yr

Dispatchers are responsible for providing scheduling, communication, and support for scheduling of ... VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace. Employment Type ...

Mountain Fleet LLC

CDL Driver

West Henrietta, NY · On-site

$45K - $85K/yr

... federal and state DOT regulations. Key Responsibilities: * Operate company trucks in a safe and ... Communicate with dispatch and customers as needed. * Comply with all FMCSA and DOT regulations.

ADMAR SUPPLY CO INC

Pickup Truck Driver

Canandaigua, NY · On-site

$20 - $23/hr

As directed by dispatch and Rental Manager, provide timely communication to the customer regarding ... Comply with all Federal and Local rules and regulations regarding driving and load securement.

ADMAR SUPPLY CO INC

Local CDL A Driver

Rochester, NY · On-site

$25 - $28/hr

As directed by dispatch and Rental Manager, provide timely communication to the customer regarding ... Comply with all Federal and Local rules and regulations regarding driving and load securement.

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All JobsFederal Dispatch JobsFederal Dispatch Jobs in Rochester, NY

Federal Dispatch information

See Rochester, NY salary details

$29.6K

$62K

$102.1K

How much do federal dispatch jobs pay per year?

As of Sep 3, 2026, the average yearly pay for federal dispatch in Rochester, NY is $62,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a federal dispatcher?

Federal Dispatchers are professionals who manage and coordinate emergency communications for federal agencies, such as the FBI, U.S. Marshals, or federal emergency services. They are responsible for receiving, evaluating, and prioritizing emergency and non-emergency calls, dispatching appropriate personnel, and maintaining accurate records. These dispatchers play a crucial role in ensuring public safety and efficient response times during incidents that involve federal jurisdiction. They must be able to work under pressure, communicate clearly, and use specialized software and radio systems.

What are the key skills and qualifications needed to thrive as a federal dispatcher?

To thrive as a Federal Dispatcher, you need excellent situational awareness, multitasking abilities, and a strong understanding of emergency response protocols, often supported by specialized training or certifications such as APCO or NENA. Familiarity with computer-aided dispatch (CAD) systems, radio communications equipment, and federal security procedures is typically required. Outstanding communication skills, composure under pressure, and problem-solving abilities make someone stand out in this role. These skills and qualities are crucial for ensuring rapid, accurate response coordination and the safety of both field personnel and the public.

What are some common challenges faced by federal dispatchers, and how can new hires prepare for them?

Federal Dispatchers often encounter high-pressure situations where quick decision-making and clear communication are essential. New hires may find it challenging to manage multiple emergencies simultaneously while maintaining composure and accuracy. Familiarizing yourself with emergency protocols, practicing multitasking, and developing strong listening skills can help you adapt to the fast-paced environment. Peer support and ongoing training are also valuable resources for building confidence and competence in this critical role.

What is the difference between Federal Dispatch vs Federal Dispatcher?

AspectFederal DispatchFederal Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications in emergency communication may be preferredSame as Federal Dispatch, often requiring similar certifications
Work EnvironmentEmergency call centers, government agencies, transportation hubsEmergency response centers, government agencies, transportation sectors
Employer & IndustryFederal government agencies, transportation, emergency servicesFederal agencies, transportation, emergency response
Search & Comparison IntentPeople comparing roles in emergency communication within federal agenciesSimilar roles in federal emergency dispatching and communication

Federal Dispatch and Federal Dispatcher roles are often used interchangeably, both involving emergency communication within federal agencies. They typically require similar credentials and work in comparable environments such as emergency call centers. The main difference lies in terminology preference, but both roles serve the purpose of coordinating emergency responses at the federal level.

Is it hard to get hired as a federal dispatch?

Getting hired as a federal dispatch typically requires relevant experience in emergency communication or dispatching, along with passing background checks and sometimes obtaining certifications. The hiring process can be competitive, and candidates should demonstrate strong communication skills and the ability to handle high-pressure situations.

What is the easiest federal dispatch to get?

Federal dispatch roles typically refer to positions involving emergency response or logistics coordination within federal agencies. The easiest to obtain often depend on the applicant's qualifications, but entry-level positions such as administrative or support roles may have lower experience requirements and open hiring processes. Certifications like basic security or safety training can also facilitate entry into certain federal dispatch jobs.

What are popular job titles related to Federal Dispatch jobs in Rochester, NY?

For Federal Dispatch jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Federal Dispatch jobs in Rochester, NY look for?

The top searched job categories for Federal Dispatch jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Federal Dispatch jobs?

Cities near Rochester, NY with the most Federal Dispatch job openings:

Federal Dispatch jobs near you

Dispatcher

Isaac Heating & Air Conditioning

Rochester, NY • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Job Description:

Isaac Heating & Air Conditioning is seeking a self-motivated HVAC Dispatcher for their main office in Rochester, NY. The dispatcher will interact directly with customers and service technicians, ensuring high standards of customer service and facilitating prompt and accurate service. This position will be IN-PERSON at our Rochester office. This position would be ideal for a flexible individual who communicates clearly and concisely with high attention to detail.

 What can we offer you?

  • Competitive base pay of $24.00-28.00/hr
  • Medical, Dental, and Vision Insurance
  • 401k Retirement Plan with Company Match
  • Paid vacation and sick time, paid holidays
  • Opportunities for growth and advancement
Summary:

For over 75 years, Isaac Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. Isaac is one of the nation's largest privately held HVAC/R contractors and services over 35,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Isaac partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.

Responsibilities:
  • Dispatch Commercial HVAC service technicians efficiently and accurately utilizing various technology, including GPS, Service Titan, phone systems, and more
  • Resolve scheduling issues and customer complaints
  • Continually update service writers with the availability of dates and time frames
  • Implement reschedules and limit the number of calls when necessary
  • Schedule technician training
  • Absorb and utilize industry technical knowledge
  • Manage and document technician sick days and vacation requests
  • Assist in covering branches and commercial dispatching
  • Schedule vehicle repairs and oil changes
  • Perform dispatching duties for partner companies
Job Qualifications:
  • High school diploma or equivalent required
  • 1 or more years of customer service experience required
  • Prior dispatch experience is preferred but not required
Competencies:
  • Excellent written, verbal, and active listening skills
  • Strong administrative skills
  • Technical knowledge
  • Strong organizational skills
  • Ability to work individually and as part of a team
  • Problem-solving skills

The starting hourly base wage for this position is $24.00 to $28.00/hr. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education, which may result in a total compensation package that falls outside of the provided range. 


This employer participates in E-Verify to verify the employment eligibility of all new hires. E-Verify is a federal program that compares information from Form I-9 to government records to confirm employment eligibility.


Isaac Heating & Air Conditioning (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.



Monday-Friday 9:00am-5:30pm

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