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Associate Dispatcher Jobs in Rochester, NY (NOW HIRING)

AMR

Dispatch Associate

Rochester, NY · On-site

$21.84/hr

More Information about this Job American Medical Response (AMR) Rochester, NY Dispatcher Full-Time Starting pay is $21.84 /hr. and up, based on experience! We are currently offering a three dollar ...

Global Medical Response

Dispatch Associate

Rochester, NY · On-site

$21.84/hr

American Medical Response (AMR) Rochester, NY Dispatcher Full-Time Starting pay is $21.84 /hr. and up, based on experience! We are currently offering a three dollar differential for weekend shifts ...

AMR

Dispatch Associate

Rochester, NY · On-site

$21.84/hr

More Information about this Job American Medical Response (AMR) Rochester, NY Dispatcher Full-Time Starting pay is $21.84 /hr. and up, based on experience! We are currently offering a three dollar ...

Parksite

Warehouse Associate/Driver

Rochester, NY · On-site

$21 - $27.95/hr

... operations, dispatch, and customer service teams to develop cross-functional knowledge and ... As a Parksite Associate, you'll gain valuable skills, work with quality products, and become part ...

NABIS

Warehouse Associate - Rochester

Rochester, NY · On-site

$20/hr

Paperwork, printing, labeling - METRC & Dispatch * Inventory cycle counts * Occasional communication with brands/clients * General assistance of Operations Managers Requirements: * Associate degree ...

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All JobsAssociate Dispatcher JobsAssociate Dispatcher Jobs in Rochester, NY

Associate Dispatcher information

See Rochester, NY salary details

$12

$28

$67

How much do associate dispatcher jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for associate dispatcher in Rochester, NY is $28.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.38 per hour, depending on experience, location, and employer.

What are Associate Dispatchers?

Associate Dispatchers are entry-level professionals who coordinate and manage the communication and scheduling of vehicles, personnel, or shipments within an organization. They play a key role in ensuring that deliveries, service calls, or emergency responses are dispatched efficiently and on time. Their responsibilities typically include receiving and relaying information, maintaining records, and providing support to drivers or field staff. Associate Dispatchers often work in transportation, logistics, emergency services, or similar industries. Strong organizational, communication, and multitasking skills are essential for success in this role.

What are some common challenges Associate Dispatchers face when coordinating schedules and routes?

Associate Dispatchers often encounter challenges such as last-minute route changes, vehicle breakdowns, and communicating real-time updates to drivers and clients. Balancing multiple priorities while ensuring compliance with safety and regulatory requirements can also be demanding. Effective dispatchers develop strong organizational and problem-solving skills to handle these issues efficiently, often working closely with drivers, operations teams, and customer service representatives to ensure smooth operations.

What are the key skills and qualifications needed to thrive as an Associate Dispatcher, and why are they important?

To thrive as an Associate Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and two-way radio communication is typically required. Effective communication, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These competencies ensure efficient coordination of resources, accurate information relay, and prompt response to emergencies or logistical needs.

What is the difference between Associate Dispatcher vs Dispatcher?

AspectAssociate DispatcherDispatcher
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often requires experience or certifications
Work EnvironmentEntry-level, supportive role within transportation or logistics teamsMore autonomous, responsible for managing daily dispatch operations
Employer UsageUsed in transportation, logistics, and delivery companies as an entry pointUsed across similar industries, often as a more experienced role
Search/Comparison IntentOften searched by job seekers starting in dispatch rolesCompared for increased responsibilities and experience

The main difference between an Associate Dispatcher and a Dispatcher lies in experience and responsibility. An Associate Dispatcher typically holds an entry-level position with basic responsibilities, while a Dispatcher manages more complex scheduling and coordination tasks. Both roles are essential in transportation and logistics industries, with the Associate Dispatcher serving as a stepping stone to becoming a full Dispatcher.

What are the most commonly searched types of Dispatcher jobs in Rochester, NY? The most popular types of Dispatcher jobs in Rochester, NY are:
Associate Dispatcher jobs near you
Infographic showing various Associate Dispatcher job openings in Rochester, NY as of May 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $59,227 per year, or $28.5 per hour.
Dispatch Associate

Dispatch Associate

AMR

Rochester, NY • On-site

$21.84/hr

Full-time

Posted 4 days ago

Job description

More Information about this Job
American Medical Response (AMR)
Rochester, NY
Dispatcher
Full-Time
Starting pay is $21.84 /hr. and up, based on experience!
We are currently offering a three dollar differential for weekend shifts and a one dollar differential for night shifts!
We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services in addition to providing equipment and other support to our EMTs, Paramedics, and other staff. This person assigns and routes transportation requests, interacts with ambulance crew members, and can provide clear communication in all situations to ensure quality support and care to our customers. We provide 24/7/365 service to the City of Rochester and other entities that we serve.
Responsibilities:
  • Uses a combination of telephone, radio, and other forms of communication to identify and dispatch the closest, most appropriate emergency vehicle to specific emergencies.
  • Utilizes an advanced computer system including multiple screens and software programs.
  • Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
  • Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
  • Responsible and accountable for completeness and accuracy of paperwork as well as data entry related to their position prior to completion of shift.
  • Answers telephone calls from citizens and representatives from medical facilities requesting emergent and non-emergent transportation, collects information accurately, and leads the caller through the call.
  • Assists with collecting and processing information necessary for billing, scheduling, and staffing.
  • Distributes, collects, and maintains crew equipment related to dispatch such as mobile phones, portable radios, laptops, keys, and more.
  • Responsible for generating applicable reports and checking for accuracy.
  • Assists in locating the scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
  • Relays instructions from supervisors, messages, and emergency information.
  • Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
  • Follows established parameters/formats in receiving requests for service.
  • Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

Minimum Required Qualifications:
  • Ability to work designated schedule, which is 6am to 6pm or 6pm

Why Choose AMR? AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job
Check out our careers site benefits page to learn more about our benefit options.

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