How do you become a dispatcher?

Since most positions provide on-the-job training, dispatcher jobs only require a high school diploma or a GED certificate. But some employers give preference to those with an associate or bachelor’s degree, depending on the specific position. Most dispatcher positions also require you to take a typing test or a written exam to test your proficiency. Expect there to be quite a bit of training involved during your first weeks on the job to ensure you know how to handle phone calls appropriately and deploy the appropriate action or response; many places even have a formal training program for newbies. Becoming a 911 dispatcher tends to be a little more involved. You need to pass a thorough background check and stress test to confirm that you can work in emergency services. Once you take a position, you need to complete a training program that typically requires at least forty hours of course time and covers topics such as professional ethics, domestic violence, and radio and telephone technology.