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Local Dispatcher Jobs in Rochester, NY (NOW HIRING)

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Customer Service Dispatcher (Entry-Level)

Henrietta, NY · On-site

$18 - $20/hr

Customer Service Dispatcher Join a global organization with a strong local presence in Rochester! For decades, providing office solutions that go beyond print equipment, offering innovative, real ...

ADMAR SUPPLY CO INC

Local CDL A Driver

Rochester, NY · On-site

$25 - $28/hr

As directed by dispatch and Rental Manager, provide timely communication to the customer regarding ... Comply with all Federal and Local rules and regulations regarding driving and load securement.

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All JobsLocal Dispatcher JobsLocal Dispatcher Jobs in Rochester, NY

Local Dispatcher information

See Rochester, NY salary details

$11

$21

$33

How much do local dispatcher jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for local dispatcher in Rochester, NY is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by local dispatchers, and how can they effectively handle them?

Local Dispatchers often face challenges such as managing multiple requests simultaneously, handling unexpected delays or emergencies, and coordinating efficiently with drivers and clients. Effective communication, staying organized, and utilizing dispatch software are key to overcoming these obstacles. Proactively monitoring schedules and maintaining clear channels with all parties help ensure smooth operations and timely responses, even when unexpected issues arise.

How much does a local dispatcher make?

A local dispatcher typically earns between $35,000 and $55,000 annually, depending on experience, location, and industry. They often work in transportation or logistics environments, coordinating schedules and routes using dispatch software. Salaries can vary based on company size and additional certifications.

Is it hard to get hired as a local dispatcher?

Getting hired as a local dispatcher can vary depending on the industry and location, but generally requires good communication skills, knowledge of routing and scheduling software, and sometimes a valid driver's license or relevant certifications. Entry-level positions may be easier to obtain, while more experienced roles may require prior dispatching experience or specialized training.

How to start a local dispatcher with no experience?

To become a local dispatcher with no experience, start by gaining basic knowledge of transportation operations and communication skills. Consider taking entry-level courses or certifications in logistics or transportation management, and seek internships or entry-level positions to build relevant experience and familiarity with dispatch software and scheduling procedures.

What is a local dispatcher?

Local dispatchers are professionals responsible for coordinating and managing the movement of vehicles, personnel, or goods within a specific local area. They communicate with drivers, schedule routes, handle emergencies, and ensure that deliveries or services are carried out efficiently and on time. Local dispatchers typically work in sectors like transportation, emergency services, and utilities, acting as the main point of contact between field staff and management to maintain smooth operations.

How much do local dispatchers make?

Local dispatchers typically earn an average annual salary between $35,000 and $50,000, depending on experience, location, and industry. They often work in transportation or logistics environments, coordinating schedules and routes using dispatch software. Salaries can vary based on the complexity of the role and required certifications.

What are the key skills and qualifications needed to thrive as a local dispatcher, and why are they important?

To thrive as a Local Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is often required. Excellent problem-solving, multitasking, and communication skills help you coordinate efficiently and handle stressful situations. These skills and qualities are crucial for ensuring timely, accurate dispatching and maintaining smooth operations in fast-paced environments.

What is the difference between Local Dispatcher vs Delivery Driver?

AspectLocal DispatcherDelivery Driver
Required CredentialsDriver's license, dispatching experienceValid driver's license, vehicle insurance
Work EnvironmentDispatch centers, offices, or control roomsOn the road, making deliveries
Employer & Industry UsageLogistics, transportation companiesCourier services, food delivery, retail
Common Search & ComparisonYesYes

The main difference is that a Local Dispatcher manages and coordinates delivery routes and schedules from an office or dispatch center, while a Delivery Driver physically delivers goods to customers. Dispatchers focus on planning and communication, whereas drivers focus on executing deliveries. Both roles are essential in the logistics industry and often work closely together to ensure timely deliveries.

What are the most commonly searched types of Dispatcher jobs in Rochester, NY? The most popular types of Dispatcher jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Local Dispatcher jobs? Cities near Rochester, NY with the most Local Dispatcher job openings:
Local Dispatcher jobs near you
Infographic showing various Local Dispatcher job openings in Rochester, NY as of July 2026, with employment types broken down into 6% Locum Tenens, 4% Internship, 5% As Needed, 75% Full Time, 7% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $45,212 per year, or $21.7 per hour.

Dispatcher

Isaac Heating & Air Conditioning

Rochester, NY • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Job Description:

Isaac Heating & Air Conditioning is seeking a self-motivated HVAC Dispatcher for their main office in Rochester, NY. The dispatcher will interact directly with customers and service technicians, ensuring high standards of customer service and facilitating prompt and accurate service. This position will be IN-PERSON at our Rochester office. This position would be ideal for a flexible individual who communicates clearly and concisely with high attention to detail.

What can we offer you?

  • Competitive base pay of $22.00-25.00/hr
  • Medical, Dental, and Vision Insurance
  • 401k Retirement Plan with Company Match
  • Paid vacation and sick time, paid holidays
  • Opportunities for growth and advancement
Summary:

For over 75 years, Isaac Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. Isaac is one of the nation's largest privately held HVAC/R contractors and services over 35,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Isaac partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.

Responsibilities:
  • Dispatch Commercial HVAC service technicians efficiently and accurately utilizing various technology, including GPS, Service Titan, phone systems, and more
  • Resolve scheduling issues and customer complaints
  • Continually update service writers with the availability of dates and time frames
  • Implement reschedules and limit the number of calls when necessary
  • Schedule technician training
  • Absorb and utilize industry technical knowledge
  • Manage and document technician sick days and vacation requests
  • Assist in covering branches and commercial dispatching
  • Schedule vehicle repairs and oil changes
  • Perform dispatching duties for partner companies
Job Qualifications:
  • High school diploma or equivalent required
  • 1 or more years of customer service experience required
  • Prior dispatch experience is preferred but not required
Competencies:
  • Excellent written, verbal, and active listening skills
  • Strong administrative skills
  • Technical knowledge
  • Strong organizational skills
  • Ability to work individually and as part of a team
  • Problem-solving skills

The starting hourly base wage for this position is $22.00 to $25.00/hr. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education, which may result in a total compensation package that falls outside of the provided range.


This employer participates in E-Verify to verify the employment eligibility of all new hires. E-Verify is a federal program that compares information from Form I-9 to government records to confirm employment eligibility.


Isaac Heating & Air Conditioning (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.



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