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Local Dispatcher Jobs in Rochester, NY (NOW HIRING)

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Customer Service Dispatcher (Entry-Level)

Henrietta, NY · On-site

$18 - $20/hr

Customer Service Dispatcher Join a global organization with a strong local presence in Rochester! For decades, providing office solutions that go beyond print equipment, offering innovative, real ...

ADMAR SUPPLY CO INC

Local CDL A Driver

Rochester, NY

$25 - $28/hr

As directed by dispatch and Rental Manager, provide timely communication to the customer regarding ... Comply with all Federal and Local rules and regulations regarding driving and load securement.

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All JobsLocal Dispatcher JobsLocal Dispatcher Jobs in Rochester, NY

Local Dispatcher information

See Rochester, NY salary details

$11

$21

$33

How much do local dispatcher jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for local dispatcher in Rochester, NY is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by Local Dispatchers, and how can they effectively handle them?

Local Dispatchers often face challenges such as managing multiple requests simultaneously, handling unexpected delays or emergencies, and coordinating efficiently with drivers and clients. Effective communication, staying organized, and utilizing dispatch software are key to overcoming these obstacles. Proactively monitoring schedules and maintaining clear channels with all parties help ensure smooth operations and timely responses, even when unexpected issues arise.

What are local dispatchers?

Local dispatchers are professionals responsible for coordinating and managing the movement of vehicles, personnel, or goods within a specific local area. They communicate with drivers, schedule routes, handle emergencies, and ensure that deliveries or services are carried out efficiently and on time. Local dispatchers typically work in sectors like transportation, emergency services, and utilities, acting as the main point of contact between field staff and management to maintain smooth operations.

What are the key skills and qualifications needed to thrive as a Local Dispatcher, and why are they important?

To thrive as a Local Dispatcher, you need strong organizational abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is often required. Excellent problem-solving, multitasking, and communication skills help you coordinate efficiently and handle stressful situations. These skills and qualities are crucial for ensuring timely, accurate dispatching and maintaining smooth operations in fast-paced environments.

What is the difference between Local Dispatcher vs Delivery Driver?

AspectLocal DispatcherDelivery Driver
Required CredentialsDriver's license, dispatching experienceValid driver's license, vehicle insurance
Work EnvironmentDispatch centers, offices, or control roomsOn the road, making deliveries
Employer & Industry UsageLogistics, transportation companiesCourier services, food delivery, retail
Common Search & ComparisonYesYes

The main difference is that a Local Dispatcher manages and coordinates delivery routes and schedules from an office or dispatch center, while a Delivery Driver physically delivers goods to customers. Dispatchers focus on planning and communication, whereas drivers focus on executing deliveries. Both roles are essential in the logistics industry and often work closely together to ensure timely deliveries.

What are the most commonly searched types of Dispatcher jobs in Rochester, NY? The most popular types of Dispatcher jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Local Dispatcher jobs? Cities near Rochester, NY with the most Local Dispatcher job openings:
Local Dispatcher jobs near you
Infographic showing various Local Dispatcher job openings in Rochester, NY as of July 2026, with employment types broken down into 6% Locum Tenens, 7% Internship, 4% As Needed, 72% Full Time, 10% Part Time, and 1% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $45,212 per year, or $21.7 per hour.

Protective Svc Dispatcher

St. John's Senior Servi

Rochester, NY • On-site

$16.28 - $21.06/hr

Full-time

Posted 26 days ago

Job description


Job title: Protective Services Dispatcher (Full Time/Part Time/Per Diem available Various Shifts)

Mentored by: Accountable to: Elders, Families, and Core Teams


Position Summary: As a member of the St. John’s Protective Services Team, The Protective Services Dispatcher provides support to Protectives Services Officers by monitoring alarms, camera systems of Meadows Brickstone Campus, Answer emergency and non-emergency phone calls for service. Provide customer service to walk in.

Qualifications & Education Required:


  • High School Diploma or GED


  • Required skills: Ability to read and write


  • Typing skills - Accurate keyboard data entry


  • Multitasking skills, processing and acting on multiple informational inputs


  • Basic computer knowledge


  • Ability to communicate courteously and effectively in all non-stress and stress situations


  • Able to think independently while working as a member of a team




Position Responsibilities:


  • Radio/Tele-communicator, Alarm monitor and CCTV monitor


  • Hours of Service: 24 hours – 7 days a week


  • Dispatchers continually enter and update data in computerized programs, including a Computer Aided Dispatching program


  • Operate Campus radio frequencies for Protective Services and Maintenance, coordinating responses and facilitating requests for assistance from, local law enforcement, Fire and Emergency Medical Response


  • Answer and make a variety of phone calls ranging from routine responses, back up support, to emergency assistance and notifications to internal and external entities.


  • Dispatchers assist callers with connecting with the correct personnel or referring to appropriate department or entity to assist them


  • Process fire, Medical and burglary alarms throughout the St. Johns properties, deploying officers and make notifications as appropriate.


  • Continually communicates with Officers and Officer-in-Charge throughout the shift.


  • Provide customer service and assistance for walk into Office


  • Perform other task as assigned



Physical Requirements:


  • Able to sit for long periods of time