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Dispatch Associate Jobs in Rochester, NY (NOW HIRING)

Global Medical Response

Dispatch Associate

Rochester, NY · On-site

$21.84 - $22.88/hr

American Medical Response (AMR) Rochester, NY Dispatcher Full-Time Starting pay is $21.84 /hr. and up, based on experience! We are currently offering a three dollar differential for weekend shifts ...

AMR

Dispatch Associate

Rochester, NY · On-site

$21.84 - $22.88/hr

More Information about this Job American Medical Response (AMR) Rochester, NY Dispatcher Full-Time Starting pay is $21.84 /hr. and up, based on experience! We are currently offering a three dollar ...

Global Medical Response

Dispatch Associate

Rochester, NY · On-site

$21.84 - $22.88/hr

American Medical Response (AMR) Rochester, NY Dispatcher Full-Time Starting pay is $21.84 /hr. and up, based on experience! We are currently offering a three dollar differential for weekend shifts ...

NABIS

Operations Supervisor- Rochester

Rochester, NY · On-site

The Role The Operations Supervisor's responsibility is to assist Delivery Specialists and Dispatch Associates as they navigate product drop-offs, payment pickups, and customer service communications ...

NABIS

Warehouse Associate - Rochester

Rochester, NY · On-site

$20/hr

Paperwork, printing, labeling - METRC & Dispatch * Inventory cycle counts * Occasional communication with brands/clients * General assistance of Operations Managers Requirements: * Associate degree ...

NABIS

Warehouse Associate - Rochester

Rochester, NY · On-site

$20/hr

Paperwork, printing, labeling - METRC & Dispatch * Inventory cycle counts * Occasional communication with brands/clients * General assistance of Operations Managers Requirements: * Associate degree ...

NABIS

Warehouse Associate - Rochester

Rochester, NY · On-site

$20/hr

Paperwork, printing, labeling - METRC & Dispatch * Inventory cycle counts * Occasional communication with brands/clients * General assistance of Operations Managers Requirements: * Associate degree ...

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Dispatch Associate information

See Rochester, NY salary details

$12

$28

$67

How much do dispatch associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for dispatch associate in Rochester, NY is $28.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.38 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and consider obtaining a basic understanding of transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you get started in this field.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.
What are the most commonly searched types of Dispatch jobs in Rochester, NY? The most popular types of Dispatch jobs in Rochester, NY are:
What are popular job titles related to Dispatch Associate jobs in Rochester, NY? For Dispatch Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Dispatch Associate jobs in Rochester, NY look for? The top searched job categories for Dispatch Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Dispatch Associate jobs? Cities near Rochester, NY with the most Dispatch Associate job openings:
Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,227 per year, or $28.5 per hour.

Dispatch Associate

Global Medical Response

Rochester, NY • On-site

$21.84 - $22.88/hr

Full-time

Re-posted 7 days ago

Global Medical Response rating

6.8

Company rating: 6.8 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

493rd of 887 rated healthcare providers

Job description

American Medical Response (AMR)

Rochester, NY

Dispatcher

Full-Time

Starting pay is $21.84 /hr. and up, based on experience!

We are currently offering a three dollar differential for weekend shifts and a one dollar differential for night shifts! 

We’re hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services in addition to providing equipment and other support to our EMTs, Paramedics, and other staff. This person assigns and routes transportation requests, interacts with ambulance crew members,  and can provide clear communication in all situations to ensure quality support and care to our customers.We provide 24/7/365 service to the City of Rochester and other entities that we serve. 

Responsibilities: 

  • Uses a combination of telephone, radio, and other forms of communication to identify and dispatch the closest, most appropriate emergency vehicle to specific emergencies. 
  • Utilizes an advanced computer system including multiple screens and software programs. 
  • Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care. 
  • Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols. 
  • Responsible and accountable for completeness and accuracy of paperwork as well as data entry related to their position prior to completion of shift. 
  • Answers telephone calls from citizens and representatives from medical facilities requesting emergent and non-emergent transportation, collects information accurately, and leads the caller through the call. 
  • Assists with collecting and processing information necessary for billing, scheduling, and staffing. 
  • Distributes, collects, and maintains crew equipment related to dispatch such as mobile phones, portable radios, laptops, keys, and more. 
  • Responsible for generating applicable reports and checking for accuracy. 
  • Assists in locating the scene of incidents and selecting the safest, fastest route to such scene using all available locator aids. 
  • Relays instructions from supervisors, messages, and emergency information. 
  • Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums. 
  • Follows established parameters/formats in receiving requests for service. 
  • Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. 

MinimumRequired Qualifications: 

  • Ability to work designated schedule, which is 6am to 6pm or 6pm

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.  

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Pay Range: $21.84 - $22.88/hr.

Check out our careers site benefits page to learn more about our benefit options.

R0053338Qualifications:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Global Medical Response employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Global Medical Response

Sourced by ZipRecruiter

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated health-care solutions and disaster response.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Greenwood Village, CO, US

Year founded

2018

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