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Remote Dispatch Jobs in Rochester, NY (NOW HIRING)

PrideStaff

Lab Dispatcher

Rochester, NY · Remote

$23 - $27/hr

Lab Dispatcher (Remote) Pay: $23-$27/hr Schedule: Mon - Fri, 8a -5p (EST Work Hours) Full-Time, Temp-to-Hire Great Benefits Including: Medical, Dental, Vision & More... Lab Dispatcher PrideStaff is ...

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Remote Dispatch information

See Rochester, NY salary details

$29.6K

$62K

$102.1K

How much do remote dispatch jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote dispatch in Rochester, NY is $62,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a remote dispatch?

A Remote Dispatch job involves coordinating and managing the scheduling and routing of service personnel, vehicles, or shipments from a remote location, often using specialized software and communication tools. Remote dispatchers ensure that resources are deployed efficiently and that customer needs are met promptly, all while working from home or another offsite location. These roles are common in industries such as transportation, logistics, emergency services, and field service management. Excellent communication, organizational, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote dispatcher, and why are they important?

To thrive as a Remote Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication platforms is commonly required. Outstanding communication, multitasking abilities, and problem-solving skills help you excel in managing urgent requests and coordinating with teams remotely. These skills are vital for ensuring efficient operations, timely responses, and high-quality service delivery from a distance.

What are some common challenges faced by remote dispatchers and how can they be managed effectively?

Remote dispatchers often face challenges such as maintaining clear communication across dispersed teams, handling high volumes of requests, and adapting to rapidly changing situations. To manage these effectively, it's important to become proficient with dispatch software, prioritize tasks efficiently, and establish clear communication protocols with drivers and other team members. Regular training and staying connected through frequent virtual meetings can also help address issues quickly and maintain a smooth workflow.

What is the difference between Remote Dispatch vs Remote Customer Service Representative?

AspectRemote DispatchRemote Customer Service Representative
Required CredentialsDriver's license, dispatching software knowledgeCustomer service skills, communication skills
Work EnvironmentLogistics, transportation companies, on-callCall centers, retail, service industries
Employer & Industry UsageTransportation, delivery servicesRetail, tech, healthcare
Common Search & Comparison IntentScheduling, logistics, fleet managementCustomer support, communication skills

Remote Dispatch involves coordinating transportation or delivery services, requiring logistical skills and often a driver's license. Remote Customer Service Representatives focus on assisting customers via phone or chat, emphasizing communication skills. While both roles are remote and customer-focused, they serve different industries and require distinct credentials.

How to become a remote dispatch?

To become a remote dispatch, candidates typically need strong organizational and communication skills, experience with dispatch software or GPS tracking tools, and a reliable internet connection. Relevant certifications or training in logistics or transportation management can enhance job prospects, and some roles may require prior experience in dispatch or customer service.

What are the most commonly searched types of Dispatch jobs in Rochester, NY?

The most popular types of Dispatch jobs in Rochester, NY are:

What are popular job titles related to Remote Dispatch jobs in Rochester, NY?

For Remote Dispatch jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Dispatch jobs in Rochester, NY look for?

The top searched job categories for Remote Dispatch jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Dispatch jobs?

Cities near Rochester, NY with the most Remote Dispatch job openings:

Remote Dispatch jobs near you
Infographic showing various Remote Dispatch job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $62,050 per year, or $29.8 per hour.

Lab Dispatcher

PrideStaff

Rochester, NY • Remote

$23 - $27/hr

Full-time

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job: Lab Dispatcher (Remote)

Pay: $23-$27/hr

Schedule: Mon - Fri,  8a -5p (EST Work Hours)

Full-Time, Temp-to-Hire

Great Benefits Including:  Medical, Dental, Vision & More...


Lab Dispatcher Job Description:

PrideStaff is currently working with an international laboratory testing company that has an opening for a fully remote Lab Dispatcher. The Lab Dispatcher will provide support for multiple departments and teams. The Lab Dispatcher will monitor transportation vendor performance, troubleshoot problems, and provide communication support. The ideal Lab Dispatcher is motivated, organized, goal-oriented, and has strong computer and technical skills. The Lab Dispatcher is a full-time, remote, temp-to-hire position.


 Lab Dispatcher Job Responsibilities:

  • Manage Third-Party Vendor relationships, Monitor Activities & Evaluate Performance; Resolve Issues from Internal & External Clients
  • Plan & Organize Work, Ensure Adequate Resources in Accordance with Transportation’s and Other Department Schedules
  • Maintain Client Data and Route Information Utilizing TMS, Intergis VCR or any Other Applicable System
  • Implement Department Strategy & Communicate a Coherent Vision of the Department
  • Communicate with Internal Departments to Coordinate Work & Resolve Issues as Needed


 Lab Dispatcher Job Requirements:

  • High School Diploma or Equivalent Required 
  • Transportation Experience or Combination of Education and Experience is Required; Associate's or Bachelor's is Preferred
  • Excellent Computer and Technical Skills & Ability to Multitask Between Multiple Technologies & Programs (i.e Phone, Software, MS Office, TMS, Intergis VCR, etc) is a Must 
  • Must Have Proven Ability to Provide Excellent Customer Service
  • Strong Communication Skills (Verbal & written) are Required
  • Must be Reliable and Dependable in Attendance
  • Strong Attention to Detail & Value Accuracy, Safety & Quality
  • Ability to Work Independently & Collaborate as Part of a Team
  •  Have a Positive Attitude & be Able to Thrive in a Fast-Paced Environment


PrideStaff Hiring Requirements:

  • Must be 18+ Years Old
  • Must be Willing to Submit to a Pre-Employment Background Check
  • Must be Willing to Submit to a Drug Screen
  • Must be Able to Provide Proof of Eligibility to Work in The U.S.

Enhance your career with a full-time job with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!


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About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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