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Online Dispatch Jobs in Rochester, NY (NOW HIRING)

Heidelberg Materials

Dispatch Manager

Pavilion, NY · On-site

$86K - $108K/yr

Lead daily dispatch, scheduling, and logistics activities supporting ready-mix operations across New York State. * Manage and develop a team of dispatch, scheduling, and customer service ...

Heidelbergmaterials

Dispatch Manager

Pavilion, NY

$86K - $108K/yr

Lead daily dispatch, scheduling, and logistics activities supporting ready-mix operations across New York State. * Manage and develop a team of dispatch, scheduling, and customer service ...

Meenan

Service Dispatch Supervisor

Hopewell, NY · On-site

As a Service Dispatch Supervisor, you will be the one our customers and dispatchers rely on to get service when they need it! You will oversee work orders to Service Technicians in response to ...

PrideStaff

Lab Dispatcher

Rochester, NY · Remote

$23 - $27/hr

Lab Dispatcher (Remote) Pay: $23-$27/hr Schedule: Mon - Fri, 8a -5p (EST Work Hours) Full-Time, Temp-to-Hire Great Benefits Including: Medical, Dental, Vision & More... Lab Dispatcher PrideStaff is ...

New

Isaac Heating & Air Conditioning

Dispatcher

Rochester, NY · On-site

$24 - $28/hr

Dispatch Commercial HVAC service technicians efficiently and accurately utilizing various technology, including GPS, Service Titan, phone systems, and more * Resolve scheduling issues and customer ...

Isaac Heating & Air Conditioning

Dispatcher

Rochester, NY · On-site

$24 - $28/hr

Dispatch Commercial HVAC service technicians efficiently and accurately utilizing various technology, including GPS, Service Titan, phone systems, and more * Resolve scheduling issues and customer ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY

$20 - $25/hr

Must be able to pass the Emergency Medical Dispatch (EMD) program within 6 months of hire and maintain certification during employment. * Successfully completes required training programs in Hazmat ...

MONROE MEDI-TRANS INC

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

Must be able to pass the Emergency Medical Dispatch (EMD) program within 6 months of hire and maintain certification during employment. * Successfully completes required training programs in Hazmat ...

Monroe Ambulance

EMS Dispatcher

Rochester, NY · On-site

$20 - $25/hr

Must be able to pass the Emergency Medical Dispatch (EMD) program within 6 months of hire and maintain certification during employment. * Successfully completes required training programs in Hazmat ...

Milton CAT

Service Dispatcher

Batavia, NY · On-site

$65K - $75K/yr

Dispatchers are responsible for providing scheduling, communication, and support for scheduling of ... You must apply online. A background check and drug test are required as part of our pre-employment ...

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Online Dispatch information

See Rochester, NY salary details

$29.6K

$62K

$102.1K

How much do online dispatch jobs pay per year?

As of Aug 22, 2026, the average yearly pay for online dispatch in Rochester, NY is $62,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $70,500.00 per year, depending on experience, location, and employer.

What is an online dispatch?

An online dispatch job involves coordinating and managing the assignment of tasks, deliveries, or services through digital platforms. Online dispatchers communicate with drivers, service providers, or technicians to ensure that jobs are scheduled efficiently and completed on time. They often use specialized software to track the status of orders, handle customer inquiries, and resolve any issues that arise during the dispatch process. This role is essential in industries like transportation, logistics, and emergency services, where timely coordination is crucial.

How does an online dispatch professional typically collaborate with drivers and other team members to ensure timely deliveries?

Online Dispatch professionals play a vital role in coordinating real-time communication between drivers, warehouse staff, and customers. They utilize dispatch software and digital communication tools to assign routes, track shipments, and resolve any delivery issues that arise. Effective collaboration involves keeping everyone updated on changes, addressing delays proactively, and supporting drivers with information or troubleshooting as needed. Strong teamwork and clear communication are essential to maintaining smooth operations and meeting delivery deadlines.

What are the key skills and qualifications needed to thrive as an online dispatch, and why are they important?

To thrive as an Online Dispatch, you need strong organizational skills, attention to detail, and familiarity with logistics or transportation processes, often supported by a high school diploma or relevant experience. Proficiency with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, time management, and interpersonal communication skills help you efficiently coordinate schedules and respond to urgent issues. These skills ensure smooth operations, timely deliveries, and effective communication between drivers, customers, and management.

What is the difference between Online Dispatch vs Delivery Coordinator?

AspectOnline DispatchDelivery Coordinator
CredentialsTypically requires dispatch or logistics certificationsOften requires logistics or supply chain certifications
Work EnvironmentPrimarily remote or office-based, coordinating multiple drivers or vehiclesOffice or warehouse setting, managing delivery schedules and routes
Industry UsageCommon in transportation, courier, and logistics companiesUsed in retail, food service, and logistics sectors

Online Dispatch and Delivery Coordinator roles both involve managing delivery operations, but Online Dispatch focuses on coordinating drivers remotely through digital platforms, while Delivery Coordinators often handle scheduling and route planning in a more hands-on environment. Both roles require logistics knowledge and communication skills, but Online Dispatch is more tech-driven and remote-oriented.

How to become an online dispatch?

To become an online dispatcher, you typically need a high school diploma or equivalent, strong communication and organizational skills, and familiarity with dispatch software or GPS systems. Some employers may require previous experience in logistics or customer service, and certifications in transportation or logistics can enhance your prospects.

Is it hard to get hired as an online dispatch?

Getting hired as an online dispatcher typically requires good communication skills, familiarity with dispatch software, and sometimes a background in logistics or transportation. The hiring process can vary, but many employers look for relevant experience and the ability to work independently, with opportunities available in both entry-level and experienced roles.

What are the most commonly searched types of Dispatch jobs in Rochester, NY?

The most popular types of Dispatch jobs in Rochester, NY are:

What are popular job titles related to Online Dispatch jobs in Rochester, NY?

For Online Dispatch jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Online Dispatch jobs in Rochester, NY look for?

The top searched job categories for Online Dispatch jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Online Dispatch jobs?

Cities near Rochester, NY with the most Online Dispatch job openings:

Online Dispatch jobs near you
Infographic showing various Online Dispatch job openings in Rochester, NY as of August 2026, with employment types broken down into 96% Full Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $62,050 per year, or $29.8 per hour.

Dispatch Manager

Heidelberg Materials

Pavilion, NY • On-site

$86K - $108K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Heidelberg Materials rating

6.9

Company rating: 6.9 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

411th of 544 rated manufacturers

Job description

Line of Business: Service & Support
About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.
Position Overview
As a Ready-Mix Concrete Dispatch Manager, you will lead the dispatch function for Heidelberg Materials' New York ready-mix operations, driving safe, efficient, and customer-focused delivery performance while providing strategic leadership, workforce planning, and operational oversight across the business.
What You'll Be Doing
  • Lead daily dispatch, scheduling, and logistics activities supporting ready-mix operations across New York State.
  • Manage and develop a team of dispatch, scheduling, and customer service professionals while fostering a culture of accountability, teamwork, and customer focus.
  • Optimize driver scheduling, fleet utilization, and resource planning to improve operational efficiency and service reliability.
  • Monitor performance metrics and identify opportunities to improve productivity, customer service, workforce planning, and operational effectiveness.
  • Partner with plant operations, sales, customer service, and transportation teams to proactively support business needs and resolve operational challenges.

What We Are Looking For
  • Experience leading dispatch, logistics, transportation, fleet, or operational teams in a fast-paced environment.
  • Strong analytical, organizational, and decision-making skills with the ability to balance competing priorities and solve complex operational challenges.
  • Proven ability to manage staffing, scheduling, and resource allocation while maintaining high levels of customer service.
  • Experience within ready-mix concrete, aggregates, asphalt, construction materials, or a related industrial logistics environment is strongly preferred.
  • Proficiency with dispatch, transportation, scheduling, or other operational management systems.

Work Environment
  • 100% On-site role requiring hands-on involvement with dispatch operations and team leadership.
  • Primarily office-based position located in Pavilion, NY, supporting ready-mix operations throughout New York State.
  • Fast-paced operational environment requiring frequent communication with drivers, customers, plant personnel, and business leaders.
  • Regular daytime schedule with flexibility to support operational needs and occasional off-hours or weekend activities.

What We Offer
  • Competitive base salary ($86,850 - $108,500) and participation in our annual incentive plan.
  • 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.
  • Highly competitive benefits programs, including:
    • Medical, Dental, and Vision along with Prescription Drug Benefits
    • Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
    • AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
    • Paid Bonding Leave, 15 days of Paid Vacation, 56 hours of Paid Sick Leave and 10 Paid Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled

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