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Entry Level Dispatch Jobs in Rochester, NY (NOW HIRING)

Smartlogisticsgroup

Entry Level Truck Driver

Rochester, NY · On-site

$4.0K - $9.0K/yr

Smartlogisticsgroup is seeking a CDL-A entry level truck driver for over-the-road (OTR) operations ... Communicate professionally with dispatch and follow routing and safety instructions. Minimum ...

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All JobsDispatch JobsEntry Level Dispatch JobsEntry Level Dispatch Jobs in Rochester, NY

Entry Level Dispatch information

See Rochester, NY salary details

$12

$28

$67

How much do entry level dispatch jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for entry level dispatch in Rochester, NY is $28.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.38 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Dispatch vs Customer Service Representative?

AspectEntry Level DispatchCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentLogistics, transportation, or delivery settingsCall centers, retail, or service industries
Employer & Industry UsageTransportation, logistics, delivery companiesRetail, telecom, service providers
Common Search & ComparisonEntry Level Dispatch vs Customer Service Representative

Entry Level Dispatch roles focus on coordinating transportation and delivery schedules, requiring organizational skills and basic communication. Customer Service Representatives handle client inquiries and support, emphasizing communication and problem-solving. While both roles involve customer interaction, dispatch positions are more logistics-oriented, whereas customer service roles are client-focused across various industries.

What are the key skills and qualifications needed to thrive as an Entry Level Dispatcher, and why are they important?

To thrive as an Entry Level Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and basic computer applications is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills in this role. These skills ensure efficient coordination, timely response to service calls, and reliable support for both field staff and customers.

What are entry level dispatch jobs?

Entry level dispatch jobs involve coordinating and communicating information between parties, often in industries like transportation, emergency services, or logistics. Dispatchers are responsible for taking calls, recording details, and assigning personnel or vehicles to appropriate locations. At the entry level, these roles typically require strong communication skills, attention to detail, and the ability to multitask under pressure. Many employers provide on-the-job training to help new dispatchers learn company protocols and relevant technologies.

What are some common challenges faced by entry level dispatchers and how can they be managed?

Entry level dispatchers often face challenges such as managing high call volumes, prioritizing urgent requests, and maintaining accuracy under pressure. Effective communication, strong multitasking abilities, and familiarity with dispatch software are essential for success. New dispatchers benefit from thorough onboarding, mentorship from experienced colleagues, and continuous practice with real-time scenarios. Proactively seeking feedback and staying organized can help manage stress and improve performance over time.
What are the most commonly searched types of Dispatch jobs in Rochester, NY? The most popular types of Dispatch jobs in Rochester, NY are:
What are popular job titles related to Entry Level Dispatch jobs in Rochester, NY? For Entry Level Dispatch jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Dispatch jobs in Rochester, NY look for? The top searched job categories for Entry Level Dispatch jobs in Rochester, NY are:
Entry Level Dispatch jobs near you

Entry-Level Freight Dispatcher - Weekly Pay: $1,800 to $3,200+

American Logistics Authority

Rochester, NY • On-site

$1.8K - $3.2K/wk

Full-time

Re-posted 18 days ago

Job description

Entry-Level Freight Dispatcher - Weekly Pay: $1,800 to $3,200+
Job ID: ALA-D1A
We are currently hiring motivated and detail-oriented individuals to join our team as Independent Freight Dispatchers.
What "Entry-Level" Means:
If you already have basic freight dispatching experience, we consider that a strong advantage and may offer you the best opportunities.
Position Type: Independent Contractor
Key Responsibilities:
  • Coordinate and manage freight dispatching for owner-operators
  • Communicate effectively with drivers and brokers to secure loads
  • Use provided leads to build your dispatch portfolio
  • Maintain accurate records using dispatch software and spreadsheets

Qualifications:
  • Reliable internet connection and computer access
  • Strong English communication skills, both verbal and written
  • Willingness to learn the freight dispatching process and industry practices
  • Ability to handle multiple phone calls and client interactions professionally
  • Basic proficiency with Google Sheets or Excel preferred

Compensation:
Earn $1,800 to $3,200+ per week, based on the number of trucks dispatched and overall performance. There is significant opportunity to increase income by scaling your client base.
This position offers flexible hours and the opportunity with ongoing support and leads provided.

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