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Disability Manager Jobs (NOW HIRING)

Our absence management program helps employers strategically manage those absences- focusing on ... The role of the Disability Assistant is to communicate with claimants and clients as it relates to ...

To provide disability case management and claim determinations based on complex medical documentation and the applicable disability plan interpretation including determining benefits due and making ...

Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...

To provide disability case management and claim determinations based on complex medical documentation and the applicable disability plan interpretation including determining benefits due and making ...

Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...

Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...

Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...

Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making ...

To provide disability case management and claim determinations based on complex medical documentation and the applicable disability plan interpretation including determining benefits due and making ...

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Disability Manager information

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$119K

$135.7K

$149.5K

How much do disability manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for disability manager in the United States is $135,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $144,000.00 per year, depending on experience, location, and employer.

What does a disability manager do?

A disability manager works with a client on their disability case to review disability policy, apply for a benefit or service, and coordinate other disability-related services, such as health care or community benefits. Your responsibilities are to manage each client’s case, from organizing and submitting documents on your client’s behalf to visiting their homes to get updates on their cases. Your duties may also include collaborating with other professionals involved in your client’s case, like physicians, therapists, and educators, writing reports for others involved, reviewing reports from professionals, and checking the status of a disability claim for a client.

What are some typical challenges a disability manager faces when coordinating workplace accommodations, and how are these usually addressed?

Disability Managers often encounter challenges such as balancing employee needs with operational requirements, navigating confidentiality, and ensuring compliance with legal standards like the ADA. These are typically addressed by working closely with HR, legal teams, and external specialists to develop individualized accommodation plans, regularly communicating with all stakeholders, and staying up to date on best practices and legislation. Strong problem-solving skills and empathy are essential for fostering a supportive and inclusive work environment.

What are the key skills and qualifications needed to thrive as a disability manager, and why are they important?

To thrive as a Disability Manager, you need a solid background in case management, knowledge of disability laws and regulations, and a relevant degree such as in human resources, healthcare, or rehabilitation. Familiarity with case management software, workplace accommodation tools, and certifications like Certified Disability Management Specialist (CDMS) are often required. Excellent communication, problem-solving, and empathy are crucial soft skills for supporting employees and coordinating with multiple stakeholders. These skills ensure effective disability case resolution, legal compliance, and a supportive environment for employees with disabilities.

What does a disability manager do?

A Disability Manager is responsible for coordinating and overseeing workplace accommodations and return-to-work programs for employees with disabilities or medical conditions. They work closely with employees, healthcare providers, and employers to ensure compliance with relevant laws and create individualized plans for support. Their goal is to help employees remain productive while managing their health, and to facilitate a smooth transition back to work after injury or illness. Disability Managers also provide education and guidance on disability policies and best practices within organizations.
What cities are hiring for Disability Manager jobs? Cities with the most Disability Manager job openings:
What are the most commonly searched types of Disability jobs? The most popular types of Disability jobs are:
What states have the most Disability Manager jobs? States with the most job openings for Disability Manager jobs include:
What job categories do people searching Disability Manager jobs look for? The top searched job categories for Disability Manager jobs are:
Infographic showing various Disability Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $135,720 per year, or $65.2 per hour.

Disability Assistant

TELUS

Detroit, MI • On-site

Other

Re-posted 8 days ago


TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

23rd of 97 rated telecommunications companies


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.
Responsibilities:

  • Answers incoming calls; assisting customers in how to apply for a leave of absence, short term disability or reporting an incidental absence through the Automated Reporting system
  • Processes incoming documents.
  • Reviews and analyzes FMLA and STD documents received and determines if all necessary information has been provided to proceed with claim assignment / processing.
  • Informs claimants of documentation required to process claims, required timeframes, and claims status either by phone, written correspondence and/or claims system when inquiry is received.
  • Updates claim notes with appropriate claim and certification information.
  • Assists Case Managers and Nurse Consultants as needed
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings.
  • Other projects and tasks as assigned.
Qualifications:
  • The ideal candidate has 2 years of call center customer service experience
  • High School Diploma
  • Strong interpersonal and helping skills along with assessment and problem-solving skills.
  • Excellent computer skills and the ability to work primarily online in a paperless environment.
  • Able to work f/t hours between 8:00am-7:00pm EST, Mon-Fri
Strongly Preferred:
  • At least two (2) years experience in Human Resources,
  • Disability management and / or FML administration
  • Associate's Degree.

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A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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