What Is a Disability Manager and How to Become One

By ZipRecruiter Marketplace Research Team

A disability manager works with a client on their disability case to review disability policy, apply for a benefit or service, and coordinate other disability-related services, such as health care or community benefits. Your responsibilities are to manage each client’s case, from organizing and submitting documents on your client’s behalf to visiting their homes to get updates on their cases. Your duties may also include collaborating with other professionals involved in your client’s case, like physicians, therapists, and educators, writing reports for others involved, reviewing reports from professionals, and checking the status of a disability claim for a client.

The qualifications for a disability manager career include a minimum of a bachelor’s degree in human services, social work, counseling, or a related field, and some experience working in a case management role or with people with disabilities. Some positions prefer candidates with a master’s degree in a relevant area of study. Disability managers need outstanding verbal and written communication skills since the majority of the job requires contacting clients or individuals in charge of services and benefits. These positions also require travel to and from client homes or assisted living facilities, so you need a valid driver’s license and reliable transportation.