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Director Of Retail Operations Jobs (NOW HIRING)

Pritchard Auto Company

Director of Retail Sales

Garner, IA · On-site

$160K - $190K/yr

Director of Retail Sales Pritchard Companies | Northern Iowa About Pritchard Companies Pritchard ... Built on a foundation of strong local relationships and operational excellence, we are focused on ...

Micro Center Inc

DIRECTOR OF RETAIL MEDIA

Columbus, OH · On-site

ABOUT THE ROLE Micro Center is seeking a Director of Retail Media to build and lead its retail ... Operational scalability BENEFITS THAT SUPPORT YOUR GROWTH AND WELL-BEING At Micro Center, we're ...

Micro Center Inc

DIRECTOR OF RETAIL MEDIA

Columbus, OH · On-site

ABOUT THE ROLE Micro Center is seeking a Director of Retail Media to build and lead its retail ... Operational scalability BENEFITS THAT SUPPORT YOUR GROWTH AND WELL-BEING At Micro Center, we're ...

Micro Center Inc

DIRECTOR OF RETAIL MEDIA

Dayton, OH · On-site

ABOUT THE ROLE Micro Center is seeking a Director of Retail Media to build and lead its retail ... Operational scalability BENEFITS THAT SUPPORT YOUR GROWTH AND WELL-BEING At Micro Center, we're ...

Micro Center Inc

DIRECTOR OF RETAIL MEDIA

Delaware, OH · On-site

ABOUT THE ROLE Micro Center is seeking a Director of Retail Media to build and lead its retail ... Operational scalability BENEFITS THAT SUPPORT YOUR GROWTH AND WELL-BEING At Micro Center, we're ...

Micro Center Inc

DIRECTOR OF RETAIL MEDIA

Amanda, OH · On-site

ABOUT THE ROLE Micro Center is seeking a Director of Retail Media to build and lead its retail ... Operational scalability BENEFITS THAT SUPPORT YOUR GROWTH AND WELL-BEING At Micro Center, we're ...

Micro Center Inc

DIRECTOR OF RETAIL MEDIA

Columbus, OH · On-site

ABOUT THE ROLE Micro Center is seeking a Director of Retail Media to build and lead its retail ... Operational scalability BENEFITS THAT SUPPORT YOUR GROWTH AND WELL-BEING At Micro Center, we're ...

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Director Of Retail Operations information

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$22.5K

$101.6K

$185K

How much do director of retail operations jobs pay per year?

As of Jun 16, 2026, the average yearly pay for director of retail operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a Director of Retail Operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for developing strategies to improve productivity, increase sales, and ensure excellent customer service across all locations. This role involves managing store managers, setting sales goals, implementing policies, and analyzing financial reports to drive business growth. Additionally, they play a key role in staff training, inventory management, and ensuring compliance with company standards and regulations.

What Does a Director of Retail Operations Do?

A director of retail operations oversees the staff, inventory, and sales of assigned retail locations. Depending on the company, the director of retail operations may be responsible for managing the staff, stock, and sales goals of the stores as a whole, or they may focus on placement and sales for particular products offered by the company. As a director of retail operations, your job duties include developing sales strategies and performance goals, researching and working with vendors, ordering inventory, maintaining detailed records for analysis, and evaluating sales performance. The qualifications for a career as a director of retail operations are a bachelor’s degree in business, economics, or a related field and at least five years of experience as a store or regional manager or retail purchaser.

What are the primary challenges a Director of Retail Operations faces when managing multiple store locations?

A Director of Retail Operations often faces the challenge of ensuring consistent customer experience, operational efficiency, and sales performance across all store locations. Balancing the unique needs of each store while implementing company-wide strategies requires strong communication and leadership skills. Additionally, adapting to market trends, managing remote teams, and addressing supply chain disruptions are common hurdles. Successful directors rely on data-driven decision-making and foster collaboration between store managers to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?

To thrive as a Director of Retail Operations, you need extensive experience in retail management, strategic planning, and multi-store operations, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with retail management systems, point-of-sale (POS) technology, inventory software, and data analytics tools is typically required. Exceptional leadership, communication, and problem-solving skills help drive team performance and adapt to changing market conditions. These capabilities are essential for optimizing store operations, achieving sales targets, and ensuring a consistent customer experience across locations.

What is the difference between Director Of Retail Operations vs Retail Store Manager?

AspectDirector Of Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple store locations, develops retail strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multi-store oversightRetail store, direct customer interaction, staff supervision
Industry UsageCommon in large retail chains and corporationsCommon in individual retail stores and small chains

The main difference between a Director Of Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic plans, while the Retail Store Manager focuses on daily store operations and staff management at a single location.

More about Director Of Retail Operations jobs
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What are the most commonly searched types of Of Retail Operations jobs? The most popular types of Of Retail Operations jobs are:
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What states have the most Director Of Retail Operations jobs? States with the most job openings for Director Of Retail Operations jobs include:
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Director Of Retail Operations jobs near you
Infographic showing various Director Of Retail Operations job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Director of Retail Sales

Pritchard Auto Company

Garner, IA • On-site

$160K - $190K/yr

Full-time

Posted 20 days ago

Job description

Director of Retail Sales
Pritchard Companies | Northern Iowa
About Pritchard Companies
Pritchard Companies is a leading automotive group operating nine dealership locations across Northern Iowa. Built on a foundation of strong local relationships and operational excellence, we are focused on driving performance, developing leaders, and delivering an exceptional customer experience across every location.
About the Role
We are seeking a proven, high‑performing leader to join us as Director of Retail Sales, overseeing performance across all dealership locations.
This role is accountable for sales performance, gross profit, General Manager development, and customer experience consistency across the group.
This is a hands‑on, field‑focused leadership role — ideal for someone who thrives in fast‑paced environments, builds strong teams, and drives accountability across multiple locations.
What You’ll Do
Drive Sales Performance
  • Lead sales strategy and execution across 9 dealership locations
  • Set and achieve targets for volume, gross, and key performance metrics
  • Analyze inventory, market conditions, and competitive dynamics to maximize results
  • Partner with OEMs on programs, allocation, and performance
Lead and Develop General Managers
  • Coach, support, and hold 9 General Managers accountable for performance
  • Build leadership capability and bench strength across locations
  • Drive a culture of accountability, urgency, and results
  • Partner with HR on hiring, development, and succession planning
Drive Operational Excellence
  • Standardize and elevate sales processes, desking, and follow‑up practices
  • Drive consistent use of CRM tools and pipeline management
  • Improve conversion, efficiency, and customer engagement across all stores
  • Ensure compliance with OEM, regulatory, and company standards
Own Customer Experience
  • Oversee customer experience performance across all dealerships
  • Drive improvements in CSI and customer retention
  • Partner with Fixed Operations to increase lifetime customer value
What We’re Looking For
Required
  • 7+ years of automotive retail sales experience
  • 3+ years in a multi‑location leadership role (GM, Regional, or Director)
  • Proven track record of driving sales growth and profitability across multiple rooftops
  • Experience leading and developing General Managers or senior leaders
  • Strong financial and operational acumen
  • Excellent leadership, coaching, and communication skills
  • Willingness to travel regularly across Northern Iowa locations
Preferred
  • Experience overseeing 5+ dealership locations
  • OEM certifications or manufacturer training
  • Experience with CRM systems and digital retailing
  • Familiarity with DMS platforms (CDK, Reynolds & Reynolds, Dealertrack)
Why Join Pritchard Companies
  • Opportunity to lead performance across a 9‑store dealership group
  • High‑impact leadership role with executive visibility
  • Strong, established company with continued growth
  • Culture focused on performance, accountability, and development
Equal Employment Opportunity
Pritchard Companies is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.


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