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Assistant Director Of Retail Operations Jobs (NOW HIRING)

Dandelion Chocolate

Director of Retail

San Francisco, CA · On-site

$115K/yr

Director of Retail Hours: 40 hours/ week, including evenings, weekends and holidays Department ... Assistant Manager candidate. As the interview wraps up, you get a call from our Operations Team ...

[solidcore]

Director of Retail

Arlington, VA

We're looking for a Director of Retail to lead that next chapter. You'll own the P&L, shape the ... Establish all operational infrastructure: inventory management, fulfillment, vendor contracts, and ...

Chick-Fil-A

Assistant Director of Operations

Columbus, OH · On-site

$18 - $20/hr

DESCRIPTION Our high-performing team is looking for an Assistant Director of Operations. The objective of this role is to execute the organizational strategy of Chick-fil-A Grandview Yard to grow the ...

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Assistant Director Of Retail Operations information

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$22.5K

$101.6K

$185K

How much do assistant director of retail operations jobs pay per year?

As of Jun 10, 2026, the average yearly pay for assistant director of retail operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Assistant Director Of Retail Operations vs Retail Store Manager?

AspectAssistant Director Of Retail OperationsRetail Store Manager
Primary FocusOversees multiple store operations, strategic planning, and higher-level managementManages daily store activities, staff, and sales at a single location
ResponsibilitiesDevelops policies, coordinates regional initiatives, supports store managersEnsures store targets are met, manages staff, handles customer issues
CredentialsTypically requires experience in retail management, often a bachelor's degreeUsually requires retail management experience, high school diploma or higher
Work EnvironmentCorporate offices and multiple retail locationsSingle retail store environment

The Assistant Director Of Retail Operations focuses on overseeing multiple stores and strategic initiatives, while the Retail Store Manager handles daily operations of a single store. Both roles require retail management experience, but their scope and responsibilities differ significantly.

How does an Assistant Director of Retail Operations typically collaborate with store managers and other departments?

An Assistant Director of Retail Operations works closely with store managers to ensure consistent implementation of company policies, sales strategies, and customer service standards across all locations. Regular communication with merchandising, logistics, and HR teams is essential to address operational challenges, coordinate promotional activities, and manage staffing needs. This role often acts as a bridge between upper management and frontline staff, facilitating feedback, sharing best practices, and driving process improvements to enhance store performance.

What are Assistant Directors of Retail Operations?

Assistant Directors of Retail Operations are management professionals who help oversee the daily functions of retail stores or chains. They assist the Director of Retail Operations in implementing policies, managing staff, optimizing sales, and ensuring customer satisfaction. Their responsibilities often include supervising store managers, analyzing sales data, coordinating with vendors, and developing strategies to improve operational efficiency. This role requires strong leadership, communication, and problem-solving skills, as well as experience in retail management. Assistant Directors play a key part in achieving business goals and maintaining high standards across all retail locations.

What are the key skills and qualifications needed to thrive as an Assistant Director of Retail Operations, and why are they important?

To excel as an Assistant Director of Retail Operations, you need strong leadership, inventory management, and business analytics skills, usually supported by a degree in business or retail management. Familiarity with retail management systems (RMS), point-of-sale (POS) platforms, and data analytics tools is commonly required, along with knowledge of industry-standard policies. Excellent communication, problem-solving abilities, and a customer-focused mindset are crucial soft skills for this role. These competencies enable effective team management, efficient operations, and the ability to drive sales and customer satisfaction in a competitive retail environment.
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Assistant Director Of Retail Operations jobs near you
Director of Retail Operations

Director of Retail Operations

Ace Mart Restaurant Supply Co

San Antonio, TX

Other

Posted 4 days ago

Job description

Description

If you're the person others rely on to get the facts right, build systems that work, and eliminate inefficiencies through precision-this is your seat at the table. This role is built for a disciplined, analytical leader who thrives on turning complex retail operations into structured, repeatable systems that drive measurable results. You'll operate as the authority on how retail should work-bringing clarity, consistency, and performance through data, process, and accountability.  


What You Will Do
  • Design, implement, and continuously refine retail operating systems and processes that improve efficiency, visibility, and execution consistency across all locations
  • Analyze operational, financial, and safety data to identify trends, risks, and opportunities-then translate findings into actionable improvements 
  • Own the creation, documentation, and enforcement of Standard Operating Procedures (SOPs) to ensure every store operates with precision and consistency 
  • Lead cross-functional initiatives that improve merchandising execution, store performance, and overall customer experience
  • Establish and track KPIs tied to operational performance, safety compliance, and loss prevention, driving accountability across the organization
  • Conduct audits, inspections, and operational reviews to validate compliance, identify root causes of issues, and implement corrective actions
  • Oversee safety programs, ensuring full compliance with OSHA, DOT, and all regulatory requirements while reducing incidents and claims through structured initiatives
  • Develop and execute loss prevention strategies, including audit controls, training programs, and risk mitigation processes 
  • Partner with leadership to review financial performance, budgets, and operational effectiveness, ensuring stores meet performance targets 
  • Lead and develop a focused team, setting clear expectations, coaching for performance, and ensuring work is executed to defined standards 
What You Will Need
  • Extensive experience in retail operations, safety management, loss prevention, and business process improvement
  • A proven track record of managing complex, multi-location operations and delivering measurable performance improvements 
  • Strong analytical and problem-solving ability, with a relentless focus on accuracy and fact-based decision-making
  • Advanced proficiency with Microsoft Office and business systems (ERP, CRM), plus experience with data visualization tools like Power BI or Tableau 
  • Exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment 
  • Clear, direct communication skills with the ability to translate complex processes into structured, written standards
  • Bachelor's degree in business or related field (MBA preferred) and 10+ years of senior-level experience in retail or operations leadership
Why You'll Succeed Here
  • You're driven by accuracy and expertise-you don't guess, you validate, and you build credibility through facts and systems 
  • You naturally create order out of complexity, thriving in structured environments where processes, standards, and consistency matter 
  • You prefer working independently or with a focused team, owning outcomes and ensuring work is executed correctly the first time 
  • You communicate directly and concisely, using data and logic to influence decisions rather than relying on opinion or noise 
  • You take pride in being the subject matter expert-the person others turn to when something needs to be done right, backed by evidence and precision

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